Went in to renew our contracts last week Had Jordan as our assistant. He was helpful funny professional knowledgeable and nothing was too much trouble Went in today to collect and again he was amazi... See more
Company replied
Location
Switch location45 Cheese Lane, NN8 1EX Wellingborough, GB
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See what reviewers are saying
Saffron from Wellingborough store was more than happy to help me with my data transfer from my old phone to my new one, she put me at ease following my negative experience with Northampton store. I wi... See more
Company replied
Our advisor for the last 2 Saturdays has been Jordan, we were with him for 2 hours each day whilst first choosing new phones and setting up our contracts and then this week to pick up our phones. He... See more
Company replied
Despite me being very set on what I wanted Theo was great and talked through all options available to find the best deal and stop me making a mistake! Thank you!
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Wellingborough
Written by the company
Contact info
45 Cheese Lane, NN8 1EX, Wellingborough, United Kingdom
4.9
Excellent
253 reviews
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Went to Vodafone to see Raj
Went to Vodafone to see Raj. He sorted me wife nee sim.card out. Service was great always see Raj the Store Manager.
August 5, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
Hey Dave,
Thanks for the lovely review and fantastic support for Raj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jordan Charles (Wellingborough branch) was…
Jordan (Wellingborough branch) was extremely helpful this morning; he was knowledgeable, patient and personable. He transferred data as requested from one phone to another; nothing was too much trouble. He is a valuable asset to the team ; well done; he made two old people very happy!
August 1, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
Hey Andrea,
Thanks for the lovely review and fantastic support for Jordan
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jordan was a very nice helpful young…
Jordan was a very nice helpful young man .
July 19, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
Hey Dorothy,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Great service, very professional. Worked around a problem encountered and sorted me with a new phone. Thankyou.
July 18, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
Hey Tom,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
i had a new phone and hadn’t been able…
i had a new phone and hadn’t been able to connect it , Jordan had me up and running within minutes, really friendly and helpful
July 14, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
Hey Julie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Knowledgeable helpful staff!
Jordan was exceptionally knowledgeable, polite and helpful.
He was able to advise me on the best deal and then kindly set up my new phone by transferring everything.
July 13, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
Hey there,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at
vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Misleading 5G Coverage – Signal Is Practically Useless in NN8 2PZ
Vodafone claims that 5G is available in my area (NN8 2PZ), but the actual signal performance tells a different story.
I’ve tested the speeds in multiple nearby postcodes and got reasonable results (for example, 48 to 55 Mbps in NN8 1HX, 1HH, and 1EY). However, in NN8 2PZ, I’m getting speeds as low as 10 Mbps, despite my phone showing a 5G connection.
It feels like a 5G signal is being advertised just to tick a box, but in reality it is practically unusable where I need it most. This is misleading and very frustrating, especially when I chose Vodafone based on their advertised coverage.
Also note: Vodafone support has told me there is no 5G coverage in my area. This further proves how misleading the signal indicator is and raises questions about the accuracy of their advertised coverage.
July 8, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
Hey Jaisal,
I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. However, 5G coverage in NN8 2PZ is limited and outdoors only and same can be checked here on our website: https://www.vodafone.co.uk/network/status-checker. I recommend reaching out to the calling teams if you need further help by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Wellingborough
Hey Darryl,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Saff at Wellingborough branch was…
Saff at Wellingborough branch was extremely helpful and sorted out my problem with my phone.
July 6, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
Hey lucy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lost my phone on holiday
Lost my phone on holiday, tried to get it sorted while I was away but with no success, came home and went to wellingborough store and spent a good hour with JORDAN and finally got it sorted thanks
July 5, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
Hey Simon,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We had very amazing experience
We had very amazing experience. Raj look after us and help as a lot we came out very happy and satisfied. Thank you so much Raj
June 24, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
Hi. It's great to see you're pleased with the customer service from our Vodafone team and Raj in one of our stores. Thank you kindly for leaving this brilliant feedback
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Saff was really helpful with checking…
Saff was really helpful with checking why my signal keeps dropping in and out. Great customer service 🙂
June 11, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
Hey Cj campbell,
Thanks for the lovely review and fantastic support for Saff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rush helped me with my upgrade for SIM…
Rush helped me with my upgrade for SIM card. Gave me very good deal.
Thanks
June 1, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
Hey Catalin,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rush was very helpful
Rush was very helpful. We had a few problems with regards to a recent change of address but everything was explained and checks needed to be carried out. The next day we received a call as the checks were all done and we returned to the store to complete the formalities and collect our new phones. Very pleased with the service.
June 1, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
Hey there,
Thanks for the lovely review and fantastic support for Rush. It is always a pleasure to read such positive feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Raj was great he set up my new phone…
Raj was great he set up my new phone and help me reset password for app I cudnt get into. Very helpful.
June 1, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
Hey Samuel,
Thanks for the lovely review and fantastic support for Raj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was looking for another contract for…
I was looking for another contract for my son and rush helped find the right contract for him with secure net for safety.
Thanks
May 11, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
Hey Hari,
Thanks for the lovely review and fantastic support for Rush.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I came in to see saffron about my bills…
I came in to see saffron about my bills and she was very helpful and explained everything in detail.
May 26, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
Hey Paulina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Raj was great he found us a great deal…
Raj was great he found us a great deal on our upgrades.
May 10, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
Hey Ilila,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rushabh at the Vodaphon shop was very …
Rushabh at the Vodaphon shop was very helpful at finding the right broadband speed for my sister and my family. Rushabh very friendly, and patient what amazing person.
Thank you
May 3, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
Hey Jitendra,
Thanks for the lovely review and fantastic support for Rushabh. It's always great to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Raj expertise and customer service is…
Raj expertise and customer service is secound to none
May 3, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
Hey Michael,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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