Went in to renew our contracts last week Had Jordan as our assistant. He was helpful funny professional knowledgeable and nothing was too much trouble Went in today to collect and again he was amazi... See more
Company replied
45 Cheese Lane, NN8 1EX Wellingborough, GB
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Went in to renew our contracts last week Had Jordan as our assistant. He was helpful funny professional knowledgeable and nothing was too much trouble Went in today to collect and again he was amazi... See more
Company replied
Saffron from Wellingborough store was more than happy to help me with my data transfer from my old phone to my new one, she put me at ease following my negative experience with Northampton store. I wi... See more
Company replied
Our advisor for the last 2 Saturdays has been Jordan, we were with him for 2 hours each day whilst first choosing new phones and setting up our contracts and then this week to pick up our phones. He... See more
Company replied
Despite me being very set on what I wanted Theo was great and talked through all options available to find the best deal and stop me making a mistake! Thank you!
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45 Cheese Lane, NN8 1EX, Wellingborough, United Kingdom
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Saffron was amazing as was a different customer. She remained calm, took her time to resolve my mess up . I’m sorry !
Saffron is an asset to Vodafone and you should give her a pay rise !
Thanks for all your help Gavin Petty

Reply from Vodafone UK - Wellingborough
Thanks to Rushabh for helping me out pick the right sim for me. I am going away and he helped me out and explained why I should get the roaming. Thanks to the team at the Wellingborough store. Very helpful.

Reply from Vodafone UK - Wellingborough

Reply from Vodafone UK - Wellingborough
Taya, has always made my visits to vodaphone so much easier x always looking for the best deals, nothing too much trouble and so helpful on every visit. She had always helped me and is an absolute credit to the company x

Reply from Vodafone UK - Wellingborough
Great success, all little issues sorted out by a lovely young lady called Taya. Very understanding, polite and kind.

Reply from Vodafone UK - Wellingborough
I went in to store as I don’t like doing it online. You can’t get the guidance and expertise that Raj provides online. Sometimes you need the personal touch to sit down and explain things to you in a way an everyday man will understand

Reply from Vodafone UK - Wellingborough
Raj was very accommodating and knew the best deal for me, couldn’t recommend more!!

Reply from Vodafone UK - Wellingborough
Saffron helped me with making sure my 4g was working as it stopped working. And is now working again.

Reply from Vodafone UK - Wellingborough
I just wanted to say how great I feel after upgrading my phone i was so nervous and Taya just took over and sorted everything. Above and beyond gave 110% customer service .so happy thank you Taya your an asset to Vodafone.

Reply from Vodafone UK - Wellingborough
Taya was very helpful with my enquiry n helped me in sorting out my contract

Reply from Vodafone UK - Wellingborough
My experience in renewing my contract this morning was very easy and stress free

Reply from Vodafone UK - Wellingborough
rush was amazing at looking at my bill

Reply from Vodafone UK - Wellingborough
Saffron was more than helpful and made the process of my phone upgrade really simple and easy. She managed to sort me a better phone and new contract at a cheaper price than what I am currently paying. Thankyou for you help

Reply from Vodafone UK - Wellingborough
Hi I spoke to rush today with my bill. He helped me so much.

Reply from Vodafone UK - Wellingborough
Taya efficiently helped me sort out a cost effective answer to my problem. She was friendly and understanding. I can highly recommend the Wellingborough store

Reply from Vodafone UK - Wellingborough
Raj was fantastic. Great Levels of device knowledge and would highly recommend

Reply from Vodafone UK - Wellingborough
Helpful service by taya today in store everything sorted thank you.

Reply from Vodafone UK - Wellingborough
Raj was the consummate professional . My wife and I are both in our seventies and Raj explained in detail our options with both telecoms and internet speeds to meet our requirements. Impressive customer service. Well done and many thanks Raj 👍

Reply from Vodafone UK - Wellingborough
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