Went in to renew our contracts last week Had Jordan as our assistant. He was helpful funny professional knowledgeable and nothing was too much trouble Went in today to collect and again he was amazi... See more
Company replied
Location
Switch location45 Cheese Lane, NN8 1EX Wellingborough, GB
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See what reviewers are saying
Saffron from Wellingborough store was more than happy to help me with my data transfer from my old phone to my new one, she put me at ease following my negative experience with Northampton store. I wi... See more
Company replied
Our advisor for the last 2 Saturdays has been Jordan, we were with him for 2 hours each day whilst first choosing new phones and setting up our contracts and then this week to pick up our phones. He... See more
Company replied
Despite me being very set on what I wanted Theo was great and talked through all options available to find the best deal and stop me making a mistake! Thank you!
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Wellingborough
Written by the company
Contact info
45 Cheese Lane, NN8 1EX, Wellingborough, United Kingdom
4.9
Excellent
253 reviews
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Saff made the whole experience…
Saff made the whole experience enjoyable and was very patient with me
January 15, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
Hi Craig,
Thank you for your review for Saff. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Thank you Rush for an exceptional…
Thank you Rush for an exceptional customer experience.
January 11, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Raj at the vodafone shop was amazing
Raj at the vodafone shop was amazing, very friendly, and patient. He also managed to dumb down information enough for me to understand without being patronising or disrespectful. I felt confident with my purchase, and I would recommend Raj to others. He earned them 5 stars!
January 8, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
Hi Samantha,
Thank you for taking the time to review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Helpful and friendly service
I have visited the Wellingborough branch to purchase my last two phones and they have always gone above and beyond to help me with any issues and queries I may have. Taya has helped me on both occasions and her customer skills are second to none as well as being happy to explain everything in detail, thank you very much
January 3, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Came into store to query my bill
Came into store to query my bill.
Raj was great help showed me the charges and how to use my Vodafone app and Self serve.
January 2, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
Hey Alex,
Thanks for letting us know what an amazing job Raj did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Wellingborough
Staff happy and really helpful,thank you Vodafone wellingborough...
December 14, 2024
Unprompted review
Reply from Vodafone UK - Wellingborough
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Wellingborough
Hey Rosie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Raj was great he sorted out new sim…
Raj was great he sorted out new sim only deal for my son.we always go see and see Raj
December 12, 2024
Unprompted review
Reply from Vodafone UK - Wellingborough
HI Mary,
We’re glad to hear you found the best option for your son, when visiting Raj in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Professional Resolving of a Billing Issue
I came into the store today regarding my bill. However thanks to the great support of the staff in the store, in particular Rushabh, I was able to resolve my query. Wanted to thank the Vodafone team for there great support and professionalism in resolving my problem.
December 7, 2024
Unprompted review
Reply from Vodafone UK - Wellingborough
Hi Sidhi,
This is lovely feedback for Rushabh. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Thanks to rush for the SIM swap as I…
Thanks to rush for the SIM swap as I lost my phone. Very helpful.
December 1, 2024
Unprompted review
Reply from Vodafone UK - Wellingborough
Hi Sujith. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service and excellent…
Very good service and excellent behaviour from Tay ! Every time I come and need help or I want to buy something, I know this is the place ! Look for Tay it’s the best ,but even if she’s not there , everyone will help you and will be very sweet! Highly recommend!
December 1, 2024
Unprompted review
Reply from Vodafone UK - Wellingborough
Hi Alexandra. Thank you for your review for Tay. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dealt with my upgrade
Dealt with my upgrade, was polite and quick. Taya is who I always go to for any of my phone needs
November 29, 2024
Unprompted review
Reply from Vodafone UK - Wellingborough
Hi Christine,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
A positive in-store experience
Taya was very knowledgeable about what plan would better suit my changing needs and ensured my teenage soon had the data he needed for his studies etc
Thank you - a positive in store experience
November 6, 2024
Unprompted review
Reply from Vodafone UK - Wellingborough
Hi there,
Thanks for your review and your lovely feedback for Taya! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Upgrading my phone
She was nice and patient with me. Understood me easily and I had a good time going through the whole process.
November 5, 2024
Unprompted review
Reply from Vodafone UK - Wellingborough
Hi there,
Thanks for sharing your five star review! If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Raj was great
Raj was great. He looked at all options for sims and found me great deal.
November 5, 2024
Unprompted review
Reply from Vodafone UK - Wellingborough
Hi Ezekiel,
Thank you for taking the time to leave us a 5 star review! We're glad you are happy with the new deal you got, congrats.
Thanks,
The Vodafone Social Media Team
I popped in there today & they was…
I popped in there today & they was really rude especially the lady I was speaking too had some issue about something but no help at all
November 1, 2024
Unprompted review
Reply from Vodafone UK - Wellingborough
Hello, Dean,
Thanks for taking the time to provide feedback on your recent visit in store. It's disappointing to hear that you had a negative experience, as it's always our aim to provide customers with a helpful service. Your feedback is appreciated so that we can do better next time.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Had a really good experience
Had a really good experience, Taya was very understanding and patient. Would definitely recommend to come visit.
October 18, 2024
Unprompted review
Reply from Vodafone UK - Wellingborough
Hi,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and to hear about the great customer service provided by Taya.
Thanks,
The Vodafone Social Media Team
Raj was great sorted out new phone for…
Raj was great sorted out new phone for me and family. Thank you
October 8, 2024
Unprompted review
Reply from Vodafone UK - Wellingborough
Hi Usman,
This is such a great review for Raj. Thanks for sharing. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very good experience in Vodafone Wellingborough
I had a very good experience in Vodafone Wellingborough. I had a phone in mind to purchase, and was listened to by Raj, who thoroughly recommended some options. I then purchased a phone and charger and went away with what I needed and all was well. This was quite in contrast to a visit I had made on a previous occasion to another branch (which in part was due to the fact that I arrived just before closing time) however that could have been handled much more graciously.
September 3, 2024
Unprompted review
Reply from Vodafone UK - Wellingborough
Hey Daniel, I'm really sorry to hear you had a poor experience on your previous visit to one of our stores. But it's great to see Raj was able to improve you opinion on your visit yesterday. I hope you're loving your new phone.
Thanks, The Vodafone Social Media team
Popped into Wellingborough branch and…
Popped into Wellingborough branch and was seen by Saffron and she was excellent helping us upgrade our broadband
September 6, 2024
Unprompted review
Reply from Vodafone UK - Wellingborough
Hey ,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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