Vodafone UK - Wellingborough Reviews 

253
TrustScore 5 out of 5

4.9

45 Cheese Lane, NN8 1EX Wellingborough, GB


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Rated 5 out of 5 stars

Went in to renew our contracts last week Had Jordan as our assistant. He was helpful funny professional knowledgeable and nothing was too much trouble Went in today to collect and again he was amazi... See more

Company replied

Rated 5 out of 5 stars

Saffron from Wellingborough store was more than happy to help me with my data transfer from my old phone to my new one, she put me at ease following my negative experience with Northampton store. I wi... See more

Company replied

Rated 5 out of 5 stars

Our advisor for the last 2 Saturdays has been Jordan, we were with him for 2 hours each day whilst first choosing new phones and setting up our contracts and then this week to pick up our phones. He... See more

Company replied

Rated 5 out of 5 stars

Despite me being very set on what I wanted Theo was great and talked through all options available to find the best deal and stop me making a mistake! Thank you!

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Wellingborough

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 45 Cheese Lane, NN8 1EX, Wellingborough, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

253 reviews

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4.9

All reviews

(253)

42,866 reviews in the last 12 months

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Rated 5 out of 5 stars

Jordan was absolutely marvellous

Jordan was absolutely marvellous, really helpful and kind.

January 29, 2026
Unprompted review
Vodafone UK - Wellingborough logo

Reply from Vodafone UK - Wellingborough

Hey Anna,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Theo was excellent with great reception

Theo was excellent with great reception

February 11, 2026
Unprompted review
Vodafone UK - Wellingborough logo

Reply from Vodafone UK - Wellingborough

Hi ,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service Jordan was very…

Brilliant service Jordan was very helpful .

February 9, 2026
Unprompted review
Vodafone UK - Wellingborough logo

Reply from Vodafone UK - Wellingborough

Hey Christine, ​

Thanks for the lovely review and fantastic support for Jordan. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing experience quick service from…

Amazing experience quick service from raj and Jordan. Such a friendly place highly recommended

February 5, 2026
Unprompted review
Vodafone UK - Wellingborough logo

Reply from Vodafone UK - Wellingborough

Hey Chiara,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good quick efficient service from Jordan

February 9, 2026
Unprompted review
Vodafone UK - Wellingborough logo

Reply from Vodafone UK - Wellingborough

Hey Lynne,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Raj was patient and friendly Very…

Raj was patient and friendly Very helpful. Woud not gave managed without him.
Grateful .

February 3, 2026
Unprompted review
Vodafone UK - Wellingborough logo

Reply from Vodafone UK - Wellingborough

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jordan fixed my device

Jordan fixed my device, happy customer

January 9, 2026
Unprompted review
Vodafone UK - Wellingborough logo

Reply from Vodafone UK - Wellingborough

Hey Gary,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Good service and helpful informative staff

Great service at Wellingborough branch this morning, helpful and knowledgeable staff made decision making easy, well done.

January 8, 2026
Unprompted review
Vodafone UK - Wellingborough logo

Reply from Vodafone UK - Wellingborough

Hey Sara,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went to upgrade new phone for my son

Went to upgrade new phone for my son. Raj was great and found the perfect deal.

January 7, 2026
Unprompted review
Vodafone UK - Wellingborough logo

Reply from Vodafone UK - Wellingborough

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

New phone

Theo provided great customer service at Vodafone — friendly, patient, and helpful!

January 4, 2026
Unprompted review
Vodafone UK - Wellingborough logo

Reply from Vodafone UK - Wellingborough

Hey Emily,

Thanks for the lovely review and fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service

Theo was helpful and knowledgeable. We had already researched what we wanted and he helped us with the purchase. He told us of alternatives but was not pushy. Very happy thank you

January 4, 2026
Unprompted review
Vodafone UK - Wellingborough logo

Reply from Vodafone UK - Wellingborough

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from saff she help…

Excellent service from saff she help me choose and gave a great options got a great phone just what I wanted.

January 2, 2026
Unprompted review
Vodafone UK - Wellingborough logo

Reply from Vodafone UK - Wellingborough

Hey Kayley,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

E-Mail transfer …

Jordan was very patient .He solved my problem very quickly & effeciently. We tryed several other vodafone shops without success .He sorted the problem very afectively with minimal fuss.Good not fault his proffesional manner.

December 28, 2025
Unprompted review
Vodafone UK - Wellingborough logo

Reply from Vodafone UK - Wellingborough

Hi,

Thank you so much for your wonderful review and the amazing support you’ve shown for Jordan—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful team

Taya was brilliant, helped me setup a PAYG sim. Quick and efficient!

July 7, 2025
Unprompted review
Vodafone UK - Wellingborough logo

Reply from Vodafone UK - Wellingborough

Hey Elissa,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came in to see saffron on a query for…

I came in to see saffron on a query for a iPhone 17 pro max, she was very helpful and gave me all the information I needed.

December 4, 2025
Unprompted review
Vodafone UK - Wellingborough logo

Reply from Vodafone UK - Wellingborough

Hey Natalia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in & saw Jordan who removed all…

Came in & saw Jordan who removed all the viruses from my phone

December 5, 2025
Unprompted review
Vodafone UK - Wellingborough logo

Reply from Vodafone UK - Wellingborough

Hey Andrew,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Raj was Great

Raj was Great. Help me set up everything.

December 3, 2025
Unprompted review
Vodafone UK - Wellingborough logo

Reply from Vodafone UK - Wellingborough

Hey John.

We truly appreciate your kind words and the amazing support you’ve shown for Raj.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service

Raj served me today. He got me sorted with a 17 Pro Max on contract, very Knowledgable, friendly and approachable :)

November 27, 2025
Unprompted review
Vodafone UK - Wellingborough logo

Reply from Vodafone UK - Wellingborough

Hey Charlie,

Thanks for the lovely review and fantastic support for Raj.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

friendly and helpful…

Saffron was friendly and helpful finding me a cheap contract for my mum

November 8, 2025
Unprompted review
Vodafone UK - Wellingborough logo

Reply from Vodafone UK - Wellingborough

We appreciate you taking the time to leave us feedback and we're happy that our agent Saffron was friendly and helpful. If you ever need anything, our Social Media Team are on hand via Facebook or Instagram.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

See Jordan at wellingborough Vodafone…

See Jordan at wellingborough Vodafone he was absolutely amazing and solved the problem in seconds

November 10, 2025
Unprompted review
Vodafone UK - Wellingborough logo

Reply from Vodafone UK - Wellingborough

Hi. We're happy to hear that your issue was resolved quickly and efficiently. We appreciate you taking the time to share your positive experience with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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