Vodafone UK - Weston super Mare Reviews 

85
TrustScore 4.5 out of 5

4.7

43 High Street, BS23 1HD Weston Supermare, GB


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Rated 5 out of 5 stars

I decided tô commit tô the home Wi-Fi because Victoria manager helped me first with my issue on my phone that before no one could help me with. Só i bought sim card and Wi-Fi today. Very nice and Pro... See more

Company replied

Rated 5 out of 5 stars

Needed some information about making phone calls to USA on my plan. I’m not at all technically minded and Ethan explained everything clearly and without being patronising! He also cut my bills in half... See more

Company replied

Rated 5 out of 5 stars

Excellent service, very professional. Patient with us, as we had many questions with our upgrade. Helped with several technical issues due to lack of know how. Thank you the guys at Weston Super Mare.... See more

Company replied

Rated 5 out of 5 stars

I have been a customer of Vodafone for about 15 years, I have always received excellent first class service by whoever serves me. They are now like friends more than like salesman. I have never been... See more

Company replied


Company details


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  • 43 High Street, BS23 1HD, Weston Supermare, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

85 reviews

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1-star

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4.7

All reviews

(85)

40,266 reviews in the last 12 months

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Rated 1 out of 5 stars

Been with Vodafone for the 24 month…

Been with Vodafone for the 24 month contract, no major issues, except was promised good signal in every room, and this never happened, asked for more boosters, was told no. Anyway moved to another supplier, I collected all the used equipment, routers hubs , boosters etc and asked my partner to return them to vodafone shop in weston super mare Somerset. She did this morning . The vodafone operative in the store was extremely nasty and aggressive, she felt like she was a criminal. Came home in tears. What a terrible experience. Why did she have to endure this ?

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

Ethan was great fixed my issue and…

Ethan was great fixed my issue and saved money, top bloke

September 2, 2026
Unprompted review
Vodafone UK - Weston super Mare logo

Reply from Vodafone UK - Weston super Mare

Hey Adela,

Thanks for the lovely review and fantastic support for Ethan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was having issues with my phone and…

I was having issues with my phone and Ethan sorted them all out, he was a great help.

September 1, 2026
Unprompted review
Vodafone UK - Weston super Mare logo

Reply from Vodafone UK - Weston super Mare

Hey Judith,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good job Victoria

Good job Victoria
Sorted my sim only

August 29, 2026
Unprompted review
Vodafone UK - Weston super Mare logo

Reply from Vodafone UK - Weston super Mare

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We were served by Ethan in the Weston…

We were served by Ethan in the Weston store today. What a top man, cut throw the tech and got us just want we wanted.

August 25, 2026
Unprompted review
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Reply from Vodafone UK - Weston super Mare

Hey AJJ,

Thanks for the lovely review and fantastic support for Ethan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The service was great … so good to…

The service was great … so good to speak to people who have all the information ….

August 17, 2026
Unprompted review
Vodafone UK - Weston super Mare logo

Reply from Vodafone UK - Weston super Mare

Hey Robin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ethan is as cool as a cucumber

Ethan, managed to unlock an acient handset. He carefully managed expectations and gave me advice. Thank for saving me a liad of life admin Ethan!

August 15, 2026
Unprompted review
Vodafone UK - Weston super Mare logo

Reply from Vodafone UK - Weston super Mare

Hey Kate,

Thanks for the lovely review and fantastic support for Ethan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ethan was a great help with my phone

Ethan was a great help with my phone

August 14, 2026
Unprompted review
Vodafone UK - Weston super Mare logo

Reply from Vodafone UK - Weston super Mare

Hey Andrew,

Thanks for the lovely review and fantastic support for Ethan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

ethan was great as always

ethan was great as always. love this shop

August 14, 2026
Unprompted review
Vodafone UK - Weston super Mare logo

Reply from Vodafone UK - Weston super Mare

Hey Hazel,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Ethan getting me…

Great service from Ethan getting me over from O2 and sorting me out a new phone.

August 12, 2026
Unprompted review
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Reply from Vodafone UK - Weston super Mare

Hey lynn,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I decided tô commit tô the home Wi-Fi…

I decided tô commit tô the home Wi-Fi because Victoria manager helped me first with my issue on my phone that before no one could help me with. Só i bought sim card and Wi-Fi today. Very nice and Professional service

August 8, 2026
Unprompted review
Vodafone UK - Weston super Mare logo

Reply from Vodafone UK - Weston super Mare

Hey Lau,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Weston super Mare store

Attended Weston super Mare store. I was helped by Victoria (store manager) with my mobile contract & broadband. She was professional, knowledgeable, helpful & went above & beyond for me. Thank you!

August 8, 2026
Unprompted review
Vodafone UK - Weston super Mare logo

Reply from Vodafone UK - Weston super Mare

Hey Wendy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Victoria was amazing today

Victoria was amazing today, patient and kind. She explained everything brilliantly and I would highly recommend.

August 6, 2026
Unprompted review
Vodafone UK - Weston super Mare logo

Reply from Vodafone UK - Weston super Mare

Hey Mrs Anderson,

Thanks for the lovely review and fantastic support for Victoria.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ethan was great with helping out with…

Ethan was great with helping out with my issue on device

August 6, 2026
Unprompted review
Vodafone UK - Weston super Mare logo

Reply from Vodafone UK - Weston super Mare

Hey Paula,
Thanks for the lovely review and fantastic support for Ethan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ordered a new phone and watch and Ethan…

Ordered a new phone and watch and Ethan helped me set it up, great service

August 4, 2026
Unprompted review
Vodafone UK - Weston super Mare logo

Reply from Vodafone UK - Weston super Mare

Hey Steve,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had an issue with my phone and Ethan…

I had an issue with my phone and Ethan sorted it very fast. Great help.

August 4, 2026
Unprompted review
Vodafone UK - Weston super Mare logo

Reply from Vodafone UK - Weston super Mare

Hey John,

Thanks for the lovely review and fantastic support for Ethan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you very much for helping me with…

Thank you very much for helping me with my phone Valentine, your service was great!
I'm 96 years old and I'm not very quick but he was very patient!

July 16, 2026
Unprompted review
Vodafone UK - Weston super Mare logo

Reply from Vodafone UK - Weston super Mare

Hey Geoff,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake and Ethan were great

July 11, 2026
Unprompted review
Vodafone UK - Weston super Mare logo

Reply from Vodafone UK - Weston super Mare

Hey Andrew,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ethan was a great help with setting up…

Ethan was a great help with setting up my new phone

July 9, 2026
Unprompted review
Vodafone UK - Weston super Mare logo

Reply from Vodafone UK - Weston super Mare

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Valentinas was very helpful with…

Valentinas was very helpful with setting up my new phone. Great atmosphere in the store too!

July 9, 2026
Unprompted review
Vodafone UK - Weston super Mare logo

Reply from Vodafone UK - Weston super Mare

Hey Ian,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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