I decided tô commit tô the home Wi-Fi because Victoria manager helped me first with my issue on my phone that before no one could help me with. Só i bought sim card and Wi-Fi today. Very nice and Pro... See more
Company replied
Location
Switch location43 High Street, BS23 1HD Weston Supermare, GB
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Needed some information about making phone calls to USA on my plan. I’m not at all technically minded and Ethan explained everything clearly and without being patronising! He also cut my bills in half... See more
Company replied
Excellent service, very professional. Patient with us, as we had many questions with our upgrade. Helped with several technical issues due to lack of know how. Thank you the guys at Weston Super Mare.... See more
Company replied
Attended Weston super Mare store. I was helped by Victoria (store manager) with my mobile contract & broadband. She was professional, knowledgeable, helpful & went above & beyond for me. Thank you!
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Weston super Mare
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
43 High Street, BS23 1HD, Weston Supermare, United Kingdom
4.8
Excellent
82 reviews
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Help with Vodafone
Came into Vodafone to get my phone sorted and Jake was very helpful and excellent service and managed to get it all sorted for me very quick as well. Very very happy with service provided. Definitely recommend.
May 6, 2026
Unprompted review
Reply from Vodafone UK - Weston super Mare
Hey Edna,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Ethan was outstanding today
Ethan was outstanding today. With a few taps of the buttons he saved my day . I had been without a phone for two days and Ethan fixed my problem in minutes. Thank you Ethan you are a star
May 5, 2026
Unprompted review
Reply from Vodafone UK - Weston super Mare
Hey Louise,
Thanks for the lovely review and fantastic support for Ethan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in with an issue with my Vodafone…
Came in with an issue with my Vodafone app, spoke to Ethan and he was a massive help got me into the app. And got me a great deal on a new SIM card as well to move over from Sky
May 5, 2026
Unprompted review
Reply from Vodafone UK - Weston super Mare
Hey there,
Thanks for the lovely review and fantastic support for Ethan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Efficient and knowledgeable service…
Efficient and knowledgeable service from Ethan.
May 1, 2026
Unprompted review
Reply from Vodafone UK - Weston super Mare
Hey Nina,
Thanks for the lovely review and fantastic support for Ethan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Warm, genuine service that made all the difference
I visited the Weston-super-Mare store recently and was helped by Ethan, and I just wanted to share how positive the experience was.
From the moment I arrived, he was warm, friendly and easy to talk to. We ended up having a genuine conversation about our children and how quickly they seem to outpace us on iPads, which made the whole experience feel really relaxed and human rather than transactional.
Ethan took the time to explain everything clearly without using sales jargon or making me feel rushed. What stood out the most was that he didn’t come across as pushy at all. He made it clear that he didn’t want to sway my decision, which actually made me feel more confident and supported in choosing what was right for me.
I left feeling really comfortable with my choices and genuinely grateful for the way I was treated. It’s rare to have that kind of experience in a phone shop, and it made a big difference.
Thank you, Ethan.
April 17, 2026
Unprompted review
Reply from Vodafone UK - Weston super Mare
Hey Chelsea,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Ethan,was very accomplished
Ethan,was very accomplished, professional member of staff great customer service.Many thanks Nick.
February 28, 2026
Unprompted review
Reply from Vodafone UK - Weston super Mare
Hey Nick,
Thanks for the lovely review and fantastic support for Ethan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service beyond what we were…
Excellent service beyond what we were expecting by jake & ethan at weston s mare shop
February 26, 2026
Unprompted review
Reply from Vodafone UK - Weston super Mare
Hi Warwick,
Thank you so much for your wonderful review and the amazing support you’ve shown for Jake & ethan—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
AVOID
AVOID! Terrible customer service. Staff just couldn't be bothered to help and flatly refused to assist with a problem on my phone that I have with Vodafone
January 29, 2026
Unprompted review
Reply from Vodafone UK - Weston super Mare
Hey Rebecca,
We’re really sorry to hear about your experience, and this definitely isn’t the level of service we aim to provide. We understand how frustrating it is when you need help and feel unsupported, especially with something as important as your phone.
We’d genuinely like the chance to look into what happened and see how we can put things right for you. Please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
Quick service on a click and collect
Quick service on a click and collect
January 16, 2026
Unprompted review
Reply from Vodafone UK - Weston super Mare
Hey Marcus,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Weston super Mare
Hey Olga,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rubbish mobile Broadband
I have been with Vodaphone mobile dongle since March. Most of the time my download speed is awful, approx 4 mbps and mostly below 10 mbps. It is a waste of time trying to video call so I use my phone which is 5g with ee. I have been told I have too many devices connected (20) even though they say you can connect up to 32. I have been told to remove the sim card and battery then reboot to improve the speed. To be fare it does work for a couple of days. I pay £32 per month for a service that clearly does not live up to the description. There is no problem with my money it is £32 every month it's a shame the same can't be said for the reliability of the download speed. I am glad I only signed up for 1 year. To be fair the guys in the shop are very pleasant but the end service is awful.
June 13, 2025
Unprompted review
Reply from Vodafone UK - Weston super Mare
Hey Jones,
I apologize for the issues you've been experiencing with services. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the teams by calling 191 or 0333 304 0191 or speaking to them via Live Chat here: vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
hanks,
Vodafone Social Media Team
Top service and deal
Ethan was knowledgeable and professional and very good at providing insight on advantageous solutions. So much that I came to store to upgrade my phone and then switched over to Vodafone broadband as well! Excellent
May 3, 2025
Unprompted review
Reply from Vodafone UK - Weston super Mare
Hey Marcus,
Thanks for the lovely review and fantastic support for Ethan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The guy's here are always very helpful…
The guy's here are always very helpful tried Curry's and O2 which we have accounts and were really unhelpful, but Vodafone are a different league as always, now both me and my wife are with Vodafone keep up the good work.
April 26, 2025
Unprompted review
Reply from Vodafone UK - Weston super Mare
Hey Russell,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ethan was polite and straight to the…
Ethan was polite and straight to the point. Made today’s buying experience smooth and fast. Top scores from me today! Over and out.
April 18, 2025
Unprompted review
Reply from Vodafone UK - Weston super Mare
Hey Ells,
Thanks for the lovely review and fantastic support for Ethan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Jason
January 15, 2025
Unprompted review
Reply from Vodafone UK - Weston super Mare
Hi Damon,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Professionalism and compassion
Just to want to say big thank you to weston- super - mare team Valentinas, Roam, Jake for their time in dealing with my request... Although what I want is not easy to get , all three of them were on my case trying to find the best possible outcome. Thank you very much for your professionalism and compassion.
January 3, 2025
Unprompted review
Reply from Vodafone UK - Weston super Mare
Hi Yulia,
Thanks so much for taking the time to write your fantastic review. We really appreciate it. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service
Valentinos was very helpful and fixed my issue quickly
November 25, 2024
Unprompted review
Reply from Vodafone UK - Weston super Mare
Hello,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Had an issue with my new iPhone 16 and…
Had an issue with my new iPhone 16 and Valentinas took so much time to fix the problems - nothing was too much trouble - excellent service - thanks very much!
October 25, 2024
Unprompted review
Reply from Vodafone UK - Weston super Mare
Hi Deborah,
Thanks for your review for Valentinas. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Jaiden was very polite and helpful and…
Jaiden was very polite and helpful and sorted renewing my sim card in a very efficient manner...
October 24, 2024
Unprompted review
Reply from Vodafone UK - Weston super Mare
Hi Paul. Thank you for your review for Jaiden. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Change of plan
Very easy, honest, helpful young man made it so easy and explained everything. Great service
August 17, 2024
Unprompted review
Reply from Vodafone UK - Weston super Mare
Hey Andy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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