I decided tô commit tô the home Wi-Fi because Victoria manager helped me first with my issue on my phone that before no one could help me with. Só i bought sim card and Wi-Fi today. Very nice and Pro... See more
Company replied
Location
Switch location43 High Street, BS23 1HD Weston Supermare, GB
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Needed some information about making phone calls to USA on my plan. I’m not at all technically minded and Ethan explained everything clearly and without being patronising! He also cut my bills in half... See more
Company replied
Excellent service, very professional. Patient with us, as we had many questions with our upgrade. Helped with several technical issues due to lack of know how. Thank you the guys at Weston Super Mare.... See more
Company replied
Attended Weston super Mare store. I was helped by Victoria (store manager) with my mobile contract & broadband. She was professional, knowledgeable, helpful & went above & beyond for me. Thank you!
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Weston super Mare
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
43 High Street, BS23 1HD, Weston Supermare, United Kingdom
4.8
Excellent
82 reviews
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Very pleasurable experience
Very pleasurable experience; a knowledgeable Jaiden indeed 🤪
July 25, 2024
Unprompted review
Reply from Vodafone UK - Weston super Mare
Hi Marion,
Thanks for taking the time to review and sharing this feedback for Jaiden.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jaiden
Jaiden
What a helpful and pleasant young man. I Had an issue with WhatsApp and he really didn’t need to help me but his kindness sorted it out for me.
Excellent service, Well done.
July 18, 2024
Unprompted review
Reply from Vodafone UK - Weston super Mare
Hey,
Thanks for letting us know what an amazing job Jaiden did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
I have bad Internet connection
I have the worst Internet connection ever ! Awful service for 45 per month.
Every April I got higher bill so not recommend this Company.
I need to use somebody's Hotspot to use Internet!!
In two months I am leaving to SMARTY. it's cheap and good service.
July 13, 2024
Unprompted review
Reply from Vodafone UK - Weston super Mare
Hi Meg,
If you're facing trouble, please message us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone and we'll get things looked into.
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Weston super Mare
Hi Andrew. Thank you for your review for Val. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Went into the Vodafone shop this morning and asked for help with some queries I had. Jake dealt with my problems very quickly, he has a very good manner, and has patience for us oldies, he was exactly the same when I bought my last phone. Recommend Jake, and the staff for their help.
June 29, 2024
Unprompted review
Reply from Vodafone UK - Weston super Mare
Hi there Sue,
We're delighted you had such a great experience in store with Jake! Thank you for your review.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
I have been a customer of Vodafone for…
I have been a customer of Vodafone for about 15 years, I have always received excellent first class service by whoever serves me. They are now like friends more than like salesman. I have never been pressured into getting anything no I don’t want. I hope you will continue to employ the same kind of people to run your business.
Thank you very much
June 27, 2024
Unprompted review
Reply from Vodafone UK - Weston super Mare
Hi Julia,
Thank you for your review. It's always great to hear positive feedback. If need anything in the future, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks again, Vodafone Social Media Team
Jaiden … Weston-super mare
Jaiden …. He’s amazing…. A star, please give him a pay rise! He deserves it ….. always helpful, knowledgeable and obliging…. Go Jaiden you are super
June 27, 2024
Unprompted review
Reply from Vodafone UK - Weston super Mare
Hi Darren,
Thank you for your support and feedback. Enjoy the rest of your day!
Thanks again, Vodafone Social Media Team
Excellent customer service
Excellent customer service from Jake, Weston super Mare store. Provided on outline of contracts specific to my individual needs plus other services if interest.
May 23, 2024
Unprompted review
Reply from Vodafone UK - Weston super Mare
Hi Rachael11,
This is a great review for Jake. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Hoped for a face to face upgrade..I was…
Hoped for a face to face upgrade..I was not disappointed..Great service at the Weston super mare shop..Chloe was very knowledgeable and helpful..Thank you
April 18, 2024
Unprompted review
Reply from Vodafone UK - Weston super Mare
Hi Andy, I'm glad to see Chloe offered such a great service today! Thanks, The Vodafone Social Media team
Ethan was very attentive and…
Ethan was very attentive and informative and felt he got me the best deal for my needs
February 24, 2024
Unprompted review
Reply from Vodafone UK - Weston super Mare
Hi Michelle,
Thank you for your review. It’s great to hear of your positive experience with Ethan. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Jason was very helpful and attentive to…
Jason was very helpful and attentive to all my questions and needs pertaining to my new phone and contract I would definately recommend to firends and family
February 21, 2024
Unprompted review
Reply from Vodafone UK - Weston super Mare
Hi Josh,
This is such a great review for Jason and lovely to hear that you'll recommend us. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Visited Vodafone today
Visited Vodafone today, seen Jake and Victoria, very helpful, wonderful service
November 5, 2023
Unprompted review
Reply from Vodafone UK - Weston super Mare
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Had a problem with my Google account
Had a problem with my Google account, Victoria managed to restore password and create new account for my business
November 4, 2023
Unprompted review
Reply from Vodafone UK - Weston super Mare
Hi James,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Jake was extremely helpful and…
Jake was extremely helpful and explained things very well,was really impressed with him .
November 2, 2023
Unprompted review
Reply from Vodafone UK - Weston super Mare
Hey Ann,
Thanks for letting us know what an amazing job Jake did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Weston super Mare
Hey Paul,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Apple Watch resolution
I came into store to sort out the really bad experience I had online when trying to order an Apple Watch.
Jason appreciated I was very short on time, due to being at work and worked swiftly and calmly to resolve my issues and we managed to get my order processed.
Super happy in the end and got it all sorted with the help from the colleague in store. Thanks Jason
October 12, 2023
Unprompted review
Reply from Vodafone UK - Weston super Mare
Hi Jay,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great service very helpful advice
October 9, 2023
Unprompted review
Reply from Vodafone UK - Weston super Mare
Hi Ruth,
Thanks for your kind words and taking your time to share the experience
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very helpful
October 9, 2023
Unprompted review
Reply from Vodafone UK - Weston super Mare
Hey Mark,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Brilliant staff
Brilliant staff. Jaiden was amazing and did everything professionally
October 7, 2023
Unprompted review
Reply from Vodafone UK - Weston super Mare
Hey William,
Thanks for the lovely review and fantastic support for Jaiden.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Exceptional customer care
Exceptional customer care, patience and positive energy from a young man called Jaiden in Weston-super-Mare Vodafone
June 7, 2023
Unprompted review
Reply from Vodafone UK - Weston super Mare
Hi Helen,
This is such an amazing review to read for Jaiden. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
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