Vodafone UK - Weston super Mare Reviews 

81
TrustScore 5 out of 5

4.8

43 High Street, BS23 1HD Weston Supermare, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I decided tô commit tô the home Wi-Fi because Victoria manager helped me first with my issue on my phone that before no one could help me with. Só i bought sim card and Wi-Fi today. Very nice and Pro... See more

Company replied

Rated 5 out of 5 stars

Needed some information about making phone calls to USA on my plan. I’m not at all technically minded and Ethan explained everything clearly and without being patronising! He also cut my bills in half... See more

Company replied

Rated 5 out of 5 stars

Excellent service, very professional. Patient with us, as we had many questions with our upgrade. Helped with several technical issues due to lack of know how. Thank you the guys at Weston Super Mare.... See more

Company replied

Rated 5 out of 5 stars

Attended Weston super Mare store. I was helped by Victoria (store manager) with my mobile contract & broadband. She was professional, knowledgeable, helpful & went above & beyond for me. Thank you!

Company replied


Company details


Contact info

  • 43 High Street, BS23 1HD, Weston Supermare, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

81 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(81)

42,756 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Valentinas was great

Valentinas was great, will be back in future for sure!

July 4, 2026
Unprompted review
Vodafone UK - Weston super Mare logo

Reply from Vodafone UK - Weston super Mare

Hey Nicholas,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Valentinas was very helpfull

Valentinas was very helpfull, great service!

July 3, 2026
Unprompted review
Vodafone UK - Weston super Mare logo

Reply from Vodafone UK - Weston super Mare

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service very helpful

July 3, 2026
Unprompted review
Vodafone UK - Weston super Mare logo

Reply from Vodafone UK - Weston super Mare

Hey Maria,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ethan provided great service

July 2, 2026
Unprompted review
Vodafone UK - Weston super Mare logo

Reply from Vodafone UK - Weston super Mare

Hey Peter,

Thanks for the lovely review and fantastic support for Ethan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ethan was great wirh helping me with…

Ethan was great wirh helping me with setting up my new phone

July 1, 2026
Unprompted review
Vodafone UK - Weston super Mare logo

Reply from Vodafone UK - Weston super Mare

"Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

The guys in there very helpful

The guys in there very helpful

June 30, 2026
Unprompted review
Vodafone UK - Weston super Mare logo

Reply from Vodafone UK - Weston super Mare

Hey Carol,

This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly competent service

Needed some information about making phone calls to USA on my plan. I’m not at all technically minded and Ethan explained everything clearly and without being patronising! He also cut my bills in half as a bonus.

June 30, 2026
Unprompted review
Vodafone UK - Weston super Mare logo

Reply from Vodafone UK - Weston super Mare

"Hey Delyth,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Ethan was a great help

Ethan was a great help, 100% reccomend a visit

June 27, 2026
Unprompted review
Vodafone UK - Weston super Mare logo

Reply from Vodafone UK - Weston super Mare

Hey Domenico,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ethan was very helpful

June 27, 2026
Unprompted review
Vodafone UK - Weston super Mare logo

Reply from Vodafone UK - Weston super Mare

Hey Lorraine,

Thanks for the lovely review and fantastic support for Ethan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Valentinas very helpful and…

Valentinas very helpful and knowledgeable

June 26, 2026
Unprompted review
Vodafone UK - Weston super Mare logo

Reply from Vodafone UK - Weston super Mare

Hey Claire,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience today with Ethan and…

Great experience today with Ethan and jake

June 23, 2026
Unprompted review
Vodafone UK - Weston super Mare logo

Reply from Vodafone UK - Weston super Mare

Hey Neil,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service

June 20, 2026
Unprompted review
Vodafone UK - Weston super Mare logo

Reply from Vodafone UK - Weston super Mare

Hey Stuart,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke to Ethan

Spoke to Ethan, helped me move over from O2 great service with a great deal

June 16, 2026
Unprompted review
Vodafone UK - Weston super Mare logo

Reply from Vodafone UK - Weston super Mare

Hey Shelagh,

Thanks for the lovely review and fantastic support for Ethan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke to Ethan

Spoke to Ethan, helped me move over from EE very helpful

June 11, 2026
Unprompted review
Vodafone UK - Weston super Mare logo

Reply from Vodafone UK - Weston super Mare

Hey Kari,

Thanks for the lovely review and fantastic support for Ethan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a fantastic experience whilst at…

I had a fantastic experience whilst at the Vodafone store in Weston-super-Mare on Friday 29th May. I spoke with Ethan who was friendly, professional, and helpful. I was there to collect my new phone and watch, which Ethan also set my new items up for me too. He answer any questions I had patiently, and made the whole process straightforward and stress-free.

What stood out most was the excellent customer service. I never felt rushed, and he went above and beyond to ensure I got the right solution for my needs. It's refreshing to receive such knowledgeable and attentive support.

I would highly recommend the Vodafone Weston-super-Mare team to anyone looking for great service and expert advice. Thank you for making my visit such a positive experience!

May 29, 2026
Unprompted review
Vodafone UK - Weston super Mare logo

Reply from Vodafone UK - Weston super Mare

Hey Naomi,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ethan was very helpful and informative…

Ethan was very helpful and informative . He met all our needs today , made our visit a very pleasant experience. Definitely be back .

May 29, 2026
Unprompted review
Vodafone UK - Weston super Mare logo

Reply from Vodafone UK - Weston super Mare

Hey Maryanne,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake and Ethan were brilliant

Jake and Ethan were brilliant. Val was also great last time I visited! What a team!!!

May 12, 2026
Unprompted review
Vodafone UK - Weston super Mare logo

Reply from Vodafone UK - Weston super Mare

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ethan was very friendly & helpful &…

Ethan was very friendly & helpful & sorted out all the problems &,set my mind at rest. Very happy

May 8, 2026
Unprompted review
Vodafone UK - Weston super Mare logo

Reply from Vodafone UK - Weston super Mare

Hey Lesley,

Thanks for the lovely review and fantastic support for Ethan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ethan in Vodafone had the Utmost…

Ethan in Vodafone had the Utmost patience with us, and was exceptionally helpful.A very pleasant experience. Thank you.

May 7, 2026
Unprompted review
Vodafone UK - Weston super Mare logo

Reply from Vodafone UK - Weston super Mare

Hey Cathryn,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Super friendly and patient with my…

Super friendly and patient with my elderly father and issue solved!

May 6, 2026
Unprompted review
Vodafone UK - Weston super Mare logo

Reply from Vodafone UK - Weston super Mare

Hey Sheila,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look