Leon was amazing, nothing is ever too much for him or the store to do, have always recommended this store as all the staff in wilmslow are amazing and so patient with everything no matter the query
Company replied
Location
Switch location42 Grove Street,Wilmlsow, SK9 1DS Cheshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Went into your wilmslow store after having spent AGES online talking Vodafone bots or people in the chat. Your excellent store manager Paddy got the eSIM transferred and working in five minutes! Ex... See more
Company replied
Amazing customer service from Leon he was so thorough and helpful and really took the time to find the best upgrade and package for me. Saved me money and I even got an iPad included. Excellent servic... See more
Company replied
Leon from Wilmslow store helped me so much when I had my new phone. Went beyond and above, he was understanding patient and explained everything as I am older lady I do find things difficult.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Wilmslow
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
42 Grove Street,Wilmlsow, SK9 1DS, Cheshire, United Kingdom
4.9
Excellent
226 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Vodafone UK - Wilmslow
Hi Mark,
Thank you for your review. If you need anything in the future, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks again, Vodafone Social Media Team
Wilmslow …
Leon was very helpful and went through my new plan with me. He also assisted me in setting up my eSIM.
July 1, 2024
Unprompted review
Reply from Vodafone UK - Wilmslow
Hi. Thank you for your review for Leon. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Leon was great
Leon was great, not pushy, knowledgeable and explained everything clearly
June 29, 2024
Unprompted review
Reply from Vodafone UK - Wilmslow
Hi there,
Thank you for sharing this feedback with us! We're so happy you had a great experience with Leon.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Quick efficient service.
June 22, 2024
Unprompted review
Reply from Vodafone UK - Wilmslow
Hi Oli. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Wilmslow
Hi Kat,
Thanks for your 5-star review. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Reply from Vodafone UK - Wilmslow
Hi Zulfiqar,
Thanks for your review and feedback for Jake.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Wilmslow
Hi Melanie,
Thanks for taking your time to share this feedback for our Wilmslow store.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great customer service
Great customer service - Leon was very helpful in getting me a good deal.
May 25, 2024
Unprompted review
Reply from Vodafone UK - Wilmslow
Hi Claire. Thank you for your review for Leon. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jake was fantastic…very helpful and …
Jake was fantastic…very helpful and very profesional…I am truly impressed. Great Service!
May 24, 2024
Unprompted review
Reply from Vodafone UK - Wilmslow
Hi Helena,
Thank you for your review. It’s great to hear of your positive experience with Jake. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent service
Excellent service! Came in for one problem with my phone and Leon sorted it and helped me get a new plan and great agreement!
Thank you
May 23, 2024
Unprompted review
Reply from Vodafone UK - Wilmslow
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great service helping me with my phone
Great service helping me with my phone
May 21, 2024
Unprompted review
Reply from Vodafone UK - Wilmslow
Hi Barry,
It's great to hear about your recent experience, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The customer service
The customer service. The gentleman who served us was very knowledgeable and helpful.
May 16, 2024
Unprompted review
Reply from Vodafone UK - Wilmslow
Hey Aidan,
Thanks for the great feedback! We're so happy you had such a positive experience.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - vodafone.uk/3lCYUxW or X - vodafone.uk/3LXh2xl
Thanks,
The Vodafone Social Media Team
Impressed with how easy it was to renew…
Impressed with how easy it was to renew and very happy with the deal offered. Great service from Leon
April 18, 2024
Unprompted review
Reply from Vodafone UK - Wilmslow
Hey Jack, I'm glad we were able to find you a great deal! Thanks for your awesome feedback, The Vodafone Social Media Team
Great customer service!
Answered all of my queries and went the extra mile.
April 17, 2024
Unprompted review
Reply from Vodafone UK - Wilmslow
Thanks for the great feedback, Aisha. It's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
My experience with Leon was great
My experience with Leon was great, very helpful and very polite.
March 29, 2024
Unprompted review
Reply from Vodafone UK - Wilmslow
Hi there,
It's great to hear about your recent experience with Leon. Thanks for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really helpful on making the right…
Really helpful on making the right decision for the best phone for me
March 22, 2024
Unprompted review
Reply from Vodafone UK - Wilmslow
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Wilmslow
Hi Sian,
Thanks for sharing this review for our Wilmslow store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Helped me with everything I needed
Helped me with everything I needed!
Log in details
New address
New contract!
March 14, 2024
Unprompted review
Reply from Vodafone UK - Wilmslow
Hi Victoria,
This is a great review for our Wilmslow store. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very good service from Leon and…
Very good service from Leon and Wilmslow.
March 1, 2024
Unprompted review
Reply from Vodafone UK - Wilmslow
Hey there,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful guy
Very helpful guy. Renegotiated contract and actually saved money.
February 29, 2024
Unprompted review
Reply from Vodafone UK - Wilmslow
Hi Gill,
Thank you for your 5 star review. We're glad you had a good experience and managed to save some money too!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.