Leon was amazing, nothing is ever too much for him or the store to do, have always recommended this store as all the staff in wilmslow are amazing and so patient with everything no matter the query
Company replied
42 Grove Street,Wilmlsow, SK9 1DS Cheshire, GB
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Leon was amazing, nothing is ever too much for him or the store to do, have always recommended this store as all the staff in wilmslow are amazing and so patient with everything no matter the query
Company replied
Went into your wilmslow store after having spent AGES online talking Vodafone bots or people in the chat. Your excellent store manager Paddy got the eSIM transferred and working in five minutes! Ex... See more
Company replied
Amazing customer service from Leon he was so thorough and helpful and really took the time to find the best upgrade and package for me. Saved me money and I even got an iPad included. Excellent servic... See more
Company replied
Leon from Wilmslow store helped me so much when I had my new phone. Went beyond and above, he was understanding patient and explained everything as I am older lady I do find things difficult.
Company replied
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42 Grove Street,Wilmlsow, SK9 1DS, Cheshire, United Kingdom
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Brilliant service and Leon knew the products so well and explained my questions I asked so clearly. I have never known someone to be so polite, he did not pressure me in any way so I felt very comfortable with him. A great asset to Vodaphone.

Reply from Vodafone UK - Wilmslow
Helpful information and transparent about everything

Reply from Vodafone UK - Wilmslow
Called in with a sim enquiry which was rectified very quickly. The manager couldn’t have been more helpful. Can highly recommend this store.

Reply from Vodafone UK - Wilmslow

Reply from Vodafone UK - Wilmslow
Jake and Leon were particularly helpful when deciding on a contract that suits me.

Reply from Vodafone UK - Wilmslow

Reply from Vodafone UK - Wilmslow
Great staff and super helpful
Thanks v much

Reply from Vodafone UK - Wilmslow
Really helpful and efficient, Jake was great helped keep me calm whilst we resolved the issue of my phone breaking and got me a new phone contract sorted very quickly!

Reply from Vodafone UK - Wilmslow
Good knowledge and service. Gave me a number of options.

Reply from Vodafone UK - Wilmslow
It was great and fast! Very straightforward. Leon was helpful.

Reply from Vodafone UK - Wilmslow

Reply from Vodafone UK - Wilmslow
Excellent experience from start to finish, very helpful customer service, 5 stars to the manager Jake for going the extra mile with a smile.

Reply from Vodafone UK - Wilmslow
Great customer experience on boxing day.
Valuable advice and totally centric to me as a customer.
Thank you Jake for your advice and suggestions. Your colleagues advice was also excellent. Will be back in Feb 2024

Reply from Vodafone UK - Wilmslow
Leon was very helpful and explained all the different options for my upgrade. Would recommend the branch.

Reply from Vodafone UK - Wilmslow

Reply from Vodafone UK - Wilmslow
Very friendly and professional in all aspects. Explained everything in a way we understood.

Reply from Vodafone UK - Wilmslow

Reply from Vodafone UK - Wilmslow
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