Vodafone UK - Wimbledon Reviews 222

TrustScore 5 out of 5

4.9

3 Wimbledon Bridge,Wimbledon, SW19 7NH London, GB


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Rated 5 out of 5 stars

I came to the store as I needed guidance with transferring my data from my old iPhone to my new one and also moving my number over from my old network to Vodafone. I was greeted by Alex who was incred... See more

Company replied

Rated 5 out of 5 stars

Fayyadh supported my father really well throughout this. He explained everything step by step to my father that didn’t quite understand it. Talked through the very fustratung virgin media customer sup... See more

Company replied

Rated 5 out of 5 stars

We went to Vodafone in Wimbledon and were greeted by Zeshan. He was very knowledgeable, informative and patient. He was able to give us a variety of options for both broadband and phone contracts. I r... See more

Company replied

Rated 5 out of 5 stars

I came in for a warranty service as my phone needed a repair, and I was helped by Alex, who was absolutely amazing. Even though I didn’t have all the required information with me, she was incredibly h... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Wimbledon

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 3 Wimbledon Bridge,Wimbledon, SW19 7NH, London, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

222 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Shannon was great

Shannon was great - explained everything brilliantly, was organised and efficient and very pleasant.

May 21, 2026
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hey Victoria,

Thanks for the lovely review and fantastic support for Shannon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic help with our issues

Fantastic help with our issues. Really great experience

May 4, 2026
Unprompted review
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Reply from Vodafone UK - Wimbledon

Hey Sian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience!

I renew my contract very smoothly. The staff was very nice to me. Highly recommended!

May 4, 2026
Unprompted review
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Reply from Vodafone UK - Wimbledon

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rameez is excellent

Rameez is excellent. The service at the branch is the reason I go

May 2, 2026
Unprompted review
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Reply from Vodafone UK - Wimbledon

Hey Veronique ,

Thanks for the lovely review and fantastic support for Rameez .

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service

April 19, 2026
Unprompted review
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Reply from Vodafone UK - Wimbledon

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex did a miracle with my phpne

Alex did a miracle with my phpne
So professional and helpful. Peter Carse.

April 19, 2026
Unprompted review
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Reply from Vodafone UK - Wimbledon

Hey Peter,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex was absolutely amazing

Alex was absolutely amazing. Came for broadband as I just moved and she gave me an excellent price

April 13, 2026
Unprompted review
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Reply from Vodafone UK - Wimbledon

Hey Ariunbayar,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex at the Vodafone store is…

Alex at the Vodafone store is marvellous. Amazing woman. Incredibly patient and has a very light touch with the phones and with the client. An experience to be repeated.

April 1, 2026
Unprompted review
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Reply from Vodafone UK - Wimbledon

Hey Francesca,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex helped me very well today at…

Alex helped me very well today at Wimbledon branch.

March 24, 2026
Unprompted review
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Reply from Vodafone UK - Wimbledon

Hey Mitsuharu,

Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

ALex was very helpful

ALex was very helpful, polite and extremely efficient today.

March 19, 2026
Unprompted review
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Reply from Vodafone UK - Wimbledon

Hey Marie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex did a fantastic job

Alex did a fantastic job, she is so pleasant & polite

March 15, 2026
Unprompted review
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Reply from Vodafone UK - Wimbledon

Hey Ian,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Enjoy my stay.

March 14, 2026
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hey LINGYAN,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex was very helpful

Alex was very helpful , friendly
Approachable
& very efficient

March 14, 2026
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I met Alex and she was very kind and…

I met Alex and she was very kind and seemed very competent.

March 12, 2026
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hey DIANE
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex exalant service happy day for me…

Alex exalant service happy day for me she sort me out my 2 contacts broad band and mobile contact

March 12, 2026
Unprompted review
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Reply from Vodafone UK - Wimbledon

Hey Skender,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex was so helpful setting me up with…

Alex was so helpful setting me up with a new phone as my old one was totally broken. I wouldn’t have known how to do this so huge thank you.

March 9, 2026
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex was so kind!!!

March 6, 2026
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Extremely professional and polite…

Extremely professional and polite service. My wife and I were super impressed with this young woman. She explained everything very clearly and helped us leave with a much better deal on our broadband.

During our visit, there was also a disgruntled customer trying to collect a new phone without any ID. The Vodafone employee handled the situation incredibly well — remaining calm, professional, and respectful throughout. It was great to see such excellent customer service in a difficult situation.

March 4, 2026
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hey Alan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Rameez

Rameez was very attentive and quick in providing us the plan we need.

March 1, 2026
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hey Ili,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ricky was brilliant

Ricky was brilliant. Very knowledgeable and patient. Really helped my elderly parents out with their issue.

February 14, 2026
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hey Carlos,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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