Rameez was wonderfully helpful today in Vodafone. I’ve just moved from abroad and he outlined everything for me easily and made it fast and understandable.
Company replied
Location
Switch location3 Wimbledon Bridge,Wimbledon, SW19 7NH London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I took out a data SIM last week which unfortunately didn't work out for me due to poor signal. I went to the Vodafone store to cancel within my 14 day cooling off period. The contract was cancelled in... See more
Company replied
Perfect service from Shannon. Welcoming, friendly, efficient. Explained any waiting times as system processed order. I went in for a broadband as well as phone upgrade, so to get both sorted so quickl... See more
Company replied
Shannon was amazing in her way of looking after us and giving us support regarding our broadband and mobile line. She was polite and friendly. I felt welcome and looked after. Rameez was initially... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Wimbledon
Written by the company
Contact info
3 Wimbledon Bridge,Wimbledon, SW19 7NH, London, United Kingdom
4.9
Excellent
244 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ricky was brilliant
Ricky was brilliant. Very knowledgeable and patient. Really helped my elderly parents out with their issue.
February 14, 2026
Unprompted review
Reply from Vodafone UK - Wimbledon
Hey Carlos,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
ricky was very helpful and patient with…
ricky was very helpful and patient with me
February 5, 2026
Unprompted review
Reply from Vodafone UK - Wimbledon
Hey Saskia,
Thanks for the lovely review and fantastic support for Ricky.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Rameez helped me sort out my phone and…
Rameez helped me sort out my phone and was excellent.
February 5, 2026
Unprompted review
Reply from Vodafone UK - Wimbledon
Hi Syed ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Rameez —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Great customer service and saved me…
Great customer service and saved me money
February 4, 2026
Unprompted review
Reply from Vodafone UK - Wimbledon
Hey leon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Alex! ☺️
I came in for a warranty service as my phone needed a repair, and I was helped by Alex, who was absolutely amazing. Even though I didn’t have all the required information with me, she was incredibly helpful and quickly guided me on where and how to find everything I needed. On top of that, as my English is not perfect, I really appreciated that she switched to French to make sure I fully understood everything. Excellent customer service. Thank you, Alex!
January 23, 2026
Unprompted review
Reply from Vodafone UK - Wimbledon
Hey there,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I got myself a Google pixel 10 pro from…
I got myself a Google pixel 10 pro from Vodafone Wimbledon today. Excellent service I got from Alex.... thank you!!
January 8, 2026
Unprompted review
Reply from Vodafone UK - Wimbledon
Hey Gerald,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very good experience with Alex today
January 6, 2026
Unprompted review
Reply from Vodafone UK - Wimbledon
Hey Roger,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Alex has really helped us with getting…
Alex has really helped us with getting the new bundle. She was very kind and extremely helpful
January 3, 2026
Unprompted review
Reply from Vodafone UK - Wimbledon
Hey Ulyana,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Wimbledon
Hey Ahsan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Alex was very helpful and friendly.
Alex was very helpful and friendly.
She helps me with all my questions, with internet fir my home and etc.
Thank you so much 💓
January 3, 2026
Unprompted review
Reply from Vodafone UK - Wimbledon
Hey Tetiana,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Wimbledon
Hey Remy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Rameez was excellent and solved my…
Rameez was excellent and solved my query and setup my new phone! Very happy and highly recommend.
December 29, 2025
Unprompted review
Reply from Vodafone UK - Wimbledon
Hey Tim,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I came to the store as I needed…
I came to the store as I needed guidance with transferring my data from my old iPhone to my new one and also moving my number over from my old network to Vodafone. I was greeted by Alex who was incredibly patient with me and took her time to understand what needed to be done. She also offered me broadband at an excellent price, cheaper than my current provider, which I happily signed up for. I couldn’t be happier and would highly recommend Alex to everyone.
December 8, 2025
Unprompted review
Reply from Vodafone UK - Wimbledon
Hey Inna,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Wimbledon
Hey Chris,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very good
Helpful, knowledgeable and made it all easy. Fayyadh was great. Thank you.
December 3, 2025
Unprompted review
Reply from Vodafone UK - Wimbledon
Hey Richard,
It's fantastic to hear that Fayyadh was able to resolve the issue. We truly appreciate your feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good advice and help from Ricky…
Very good advice and help from Ricky and Reameez
December 3, 2025
Unprompted review
Reply from Vodafone UK - Wimbledon
Hey Christopher,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Outstanding Store Manager Rameez
Rameez was very helpful, professional, efficient and friendly. 10 out of 10!
December 3, 2025
Unprompted review
Reply from Vodafone UK - Wimbledon
Hey there,
Thanks for the lovely review and fantastic support for Rameez.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Alex
November 18, 2025
Unprompted review
Reply from Vodafone UK - Wimbledon
Hi. We appreciate your wonderful review and are so grateful for your support. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex saved my life by getting me…
Alex saved my life by getting me online. Great service.
November 17, 2025
Unprompted review
Reply from Vodafone UK - Wimbledon
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Brilliant service provided by Saeed at…
Brilliant service provided by Saeed at Vodafone at Wimbledon. He was polite, professional and quick to provide advice and to set up a new contract! Thank you! Much appreciated.
November 13, 2025
Unprompted review
Reply from Vodafone UK - Wimbledon
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.