I took out a data SIM last week which unfortunately didn't work out for me due to poor signal. I went to the Vodafone store to cancel within my 14 day cooling off period. The contract was cancelled in... See more
Company replied
3 Wimbledon Bridge,Wimbledon, SW19 7NH London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I took out a data SIM last week which unfortunately didn't work out for me due to poor signal. I went to the Vodafone store to cancel within my 14 day cooling off period. The contract was cancelled in... See more
Company replied
Perfect service from Shannon. Welcoming, friendly, efficient. Explained any waiting times as system processed order. I went in for a broadband as well as phone upgrade, so to get both sorted so quickl... See more
Company replied
Shannon was amazing in her way of looking after us and giving us support regarding our broadband and mobile line. She was polite and friendly. I felt welcome and looked after. Rameez was initially... See more
Company replied
I came to the store as I needed guidance with transferring my data from my old iPhone to my new one and also moving my number over from my old network to Vodafone. I was greeted by Alex who was incred... See more
Company replied
Written by the company
3 Wimbledon Bridge,Wimbledon, SW19 7NH, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I renew my contract very smoothly. The staff was very nice to me. Highly recommended!

Reply from Vodafone UK - Wimbledon
Rameez is excellent. The service at the branch is the reason I go

Reply from Vodafone UK - Wimbledon

Reply from Vodafone UK - Wimbledon
Alex did a miracle with my phpne
So professional and helpful. Peter Carse.

Reply from Vodafone UK - Wimbledon
Alex was absolutely amazing. Came for broadband as I just moved and she gave me an excellent price

Reply from Vodafone UK - Wimbledon
Alex at the Vodafone store is marvellous. Amazing woman. Incredibly patient and has a very light touch with the phones and with the client. An experience to be repeated.

Reply from Vodafone UK - Wimbledon
Alex helped me very well today at Wimbledon branch.

Reply from Vodafone UK - Wimbledon
ALex was very helpful, polite and extremely efficient today.

Reply from Vodafone UK - Wimbledon
Alex did a fantastic job, she is so pleasant & polite

Reply from Vodafone UK - Wimbledon

Reply from Vodafone UK - Wimbledon
Alex was very helpful , friendly
Approachable
& very efficient

Reply from Vodafone UK - Wimbledon
I met Alex and she was very kind and seemed very competent.

Reply from Vodafone UK - Wimbledon
Alex exalant service happy day for me she sort me out my 2 contacts broad band and mobile contact

Reply from Vodafone UK - Wimbledon
Alex was so helpful setting me up with a new phone as my old one was totally broken. I wouldn’t have known how to do this so huge thank you.

Reply from Vodafone UK - Wimbledon
Extremely professional and polite service. My wife and I were super impressed with this young woman. She explained everything very clearly and helped us leave with a much better deal on our broadband.
During our visit, there was also a disgruntled customer trying to collect a new phone without any ID. The Vodafone employee handled the situation incredibly well — remaining calm, professional, and respectful throughout. It was great to see such excellent customer service in a difficult situation.

Reply from Vodafone UK - Wimbledon
Rameez was very attentive and quick in providing us the plan we need.

Reply from Vodafone UK - Wimbledon
Ricky was brilliant. Very knowledgeable and patient. Really helped my elderly parents out with their issue.

Reply from Vodafone UK - Wimbledon
ricky was very helpful and patient with me

Reply from Vodafone UK - Wimbledon
Rameez helped me sort out my phone and was excellent.

Reply from Vodafone UK - Wimbledon
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.