Vodafone UK - Wimbledon Reviews 

244
TrustScore 5 out of 5

4.9

3 Wimbledon Bridge,Wimbledon, SW19 7NH London, GB


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Rated 5 out of 5 stars

Rameez was wonderfully helpful today in Vodafone. I’ve just moved from abroad and he outlined everything for me easily and made it fast and understandable.

Company replied

Rated 5 out of 5 stars

I took out a data SIM last week which unfortunately didn't work out for me due to poor signal. I went to the Vodafone store to cancel within my 14 day cooling off period. The contract was cancelled in... See more

Company replied

Rated 5 out of 5 stars

Perfect service from Shannon. Welcoming, friendly, efficient. Explained any waiting times as system processed order. I went in for a broadband as well as phone upgrade, so to get both sorted so quickl... See more

Company replied

Rated 5 out of 5 stars

Shannon was amazing in her way of looking after us and giving us support regarding our broadband and mobile line. She was polite and friendly. I felt welcome and looked after. Rameez was initially... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Wimbledon

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 3 Wimbledon Bridge,Wimbledon, SW19 7NH, London, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

244 reviews

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1-star

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4.9

All reviews

(244)

42,200 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ricky was very helpful

Ricky was very helpful, would highly recommend

November 8, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hi. We appreciate your kind words! We are so glad that our team member was able to provide such helpful assistance. Thanks for recommending us! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ricky was very helpful and explained…

Ricky was very helpful and explained things well. It involved 3 different lines and was not straightforward but he was clear about what needed to be done and also very professional

November 8, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hi. We're happy to hear that the explanation was helpful and clear, even though the situation involved multiple lines and was complex. We appreciate your recognition of the professional service. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rameez was fantastic

November 8, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Rameez

Excellent service from Rameez; very helpful, friendly and polite.

November 5, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

10/10 service from jason.

October 16, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cane to the store to get a new SIM…

Cane to the store to get a new SIM plan, Fayyadh found me a great deal and I'm extremely happy! On second visit to store was served by Alex who was able to provide great help with my Whatsapp. Thank you so much!!

October 10, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

had an issue with my new physical SIM…

had an issue with my new physical SIM not porting my number, so I went into the Vodafone store in Wimbledon. Alex was super helpful, she knew exactly what to do and had me up and running within 15 minutes. Really appreciated her efficiency and friendly service!

October 9, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Efficient and effective

Polite, efficient, friendly and effective service from Alex.

October 8, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Alex

Thank you Alex

October 8, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

well done VODAFONE

Thank you very much to Alex who set up my new iPhone. She is friendly, very professional and passionate about her job

October 5, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hey Julien,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fayyadh made me feel very welcome

Fayyadh made me feel very welcome, understood what I wanted and was very good I. Helping me. I would give him 100/100. Increase his wages

October 1, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hey Paul,

Thanks for the lovely review and fantastic support for Fayyadh.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wimbledon store Fayyadh

In-store staffer Fayyadh is a true star. He helped me optimise our business phone accounts with Vodaphone hub. Much faster than if I had done it all myself. He's a great asset to the Vodaphone team.

September 17, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fayyadh

My phone would not work at all after changed plan.
Vodafone’s staff checked my phone totally and operated my phone to work at once.
Very nice.

September 17, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alexhas has been very friendly and…

Alexhas has been very friendly and professional.

September 12, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Service was brilliant

Service was brilliant, Alex was very helpful

September 10, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hey Garry,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wonderfully helped by Alex and Tamera.

September 9, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hey Walter,

Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fayyadh in the vodafone store was very…

Fayyadh in the vodafone store was very helpful. We are very happy
Thank you so much !

September 8, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hey Munire,

Thanks for the lovely review and fantastic support for Fayyadh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tremendous service

Tremendous service. Thank you so much Alex.

September 5, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Explained every charge in details.

September 4, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

helpful🥰

The staff was very friendly and professional, making the whole process easy.
They explained everything clearly and helped me choose the best option.
Excellent service—I’m very satisfied and highly recommend them!

September 1, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

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