Rameez was wonderfully helpful today in Vodafone. I’ve just moved from abroad and he outlined everything for me easily and made it fast and understandable.
Company replied
3 Wimbledon Bridge,Wimbledon, SW19 7NH London, GB
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Rameez was wonderfully helpful today in Vodafone. I’ve just moved from abroad and he outlined everything for me easily and made it fast and understandable.
Company replied
I took out a data SIM last week which unfortunately didn't work out for me due to poor signal. I went to the Vodafone store to cancel within my 14 day cooling off period. The contract was cancelled in... See more
Company replied
Perfect service from Shannon. Welcoming, friendly, efficient. Explained any waiting times as system processed order. I went in for a broadband as well as phone upgrade, so to get both sorted so quickl... See more
Company replied
Shannon was amazing in her way of looking after us and giving us support regarding our broadband and mobile line. She was polite and friendly. I felt welcome and looked after. Rameez was initially... See more
Company replied
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3 Wimbledon Bridge,Wimbledon, SW19 7NH, London, United Kingdom
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Great customer service! Rameez was very professional and helpful. Thank you

Reply from Vodafone UK - Wimbledon
Alex helped me choose an iPhone and she was great!Very patient and helpful, she also listened to what sort of phone I needed instead of just selling me the latest model which really appreciated!I also came back the next day as I had some questions which Alex helped with.

Reply from Vodafone UK - Wimbledon
Alex helped out family twice and she was absolutely amazing

Reply from Vodafone UK - Wimbledon
I love how Alex used her patience during signing my new contract, I’m very grateful

Reply from Vodafone UK - Wimbledon
The store manager was very pleasant and helpful

Reply from Vodafone UK - Wimbledon
I was served by Rameez at the Wimbledon branch. He was very patient, knowledgeable, helpful, friendly and professional.
We were getting new phone lines for our daughters and also upgrading our plans. He made the process smooth and painless. Thank you Rameez.

Reply from Vodafone UK - Wimbledon
Met Alex for the second time this week to sort out my sim. She was absolutely amazing, went out of her way to make sure I was getting accurate information, my questions answered and a plan that best suits my need. A great attitude all around!

Reply from Vodafone UK - Wimbledon
Alex at Vodafone Wimbledon is fantastic! She helped me get a new contract and now I'm so happy 😊

Reply from Vodafone UK - Wimbledon
Alex was amazing. Friendly and polite. Offered to give me more information about rhe broadband plan. Helped me get a new contract. Very satisfied

Reply from Vodafone UK - Wimbledon
I came to store for top up and was offered a great deal by Alex

Reply from Vodafone UK - Wimbledon
Fayyadh has been exceptional in providing my family with the right solution. Thank you for your service.

Reply from Vodafone UK - Wimbledon
Great service from Fayyadh. Understanding and supporting

Reply from Vodafone UK - Wimbledon
Having upgraded from an iPhone 8 to an iPhone 16 Pro, I found I was no longer able to access my email from my new phone. I returned to the same store but was met with indifference and no practical help to resolve the problem.

Reply from Vodafone UK - Wimbledon
Alex was most helpful with my problem and how to resolve it. All now working satisfactorily.

Reply from Vodafone UK - Wimbledon

Reply from Vodafone UK - Wimbledon
Zeshan was very helpful and informative and made upgrading simple.

Reply from Vodafone UK - Wimbledon
Tamera was Amazingly helpful, patient and charming

Reply from Vodafone UK - Wimbledon
Rameez, Thank you for your help. Your are amazing. My phone has stolen yesterday and today on my Birthday only for 30 min I had best deal for new one! Thank you again and keep going!

Reply from Vodafone UK - Wimbledon

Reply from Vodafone UK - Wimbledon

Reply from Vodafone UK - Wimbledon
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