Today, I visited Wimbledon branch to sort out my roaming data. Sharon (hope I spelled it right) patiently sorted out my data stuff etc and I do appreciate her time and service.
Location
Switch location3 Wimbledon Bridge,Wimbledon, SW19 7NH London, GB
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Rameez was wonderfully helpful today in Vodafone. I’ve just moved from abroad and he outlined everything for me easily and made it fast and understandable.
Company replied
I took out a data SIM last week which unfortunately didn't work out for me due to poor signal. I went to the Vodafone store to cancel within my 14 day cooling off period. The contract was cancelled in... See more
Company replied
I visited this store , my experienced a first class. Service from Alex always had a great service with vodaphone
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Wimbledon
Written by the company
Contact info
3 Wimbledon Bridge,Wimbledon, SW19 7NH, London, United Kingdom
4.9
Excellent
244 reviews
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Warren was very helpful and friendly
June 21, 2025
Unprompted review
Reply from Vodafone UK - Wimbledon
Hi Antonio. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Wimbledon
Hi Millie! We're happy to hear that you had a great experience, and we appreciate you mentioning the team member who assisted you!
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly staff
Jason,Warren and Fayyadh were great! They are very friendly and professional.
June 14, 2025
Unprompted review
Reply from Vodafone UK - Wimbledon
Thanks for the review,
Vodafone Social Media Team
Warren was very supportıve and…
Warren was very supportıve and knowledgeable when ıt came to helpıng me choose the rıght plan. He is a brilliant man and went above and beyond for me thank you Warren.
June 3, 2025
Unprompted review
Reply from Vodafone UK - Wimbledon
Hey Gokmen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We needed a wifi and a SIM card
We needed a wifi and a SIM card, Alexandra helped us a lot. She was really nice and kind. Very satisfied with the service.
June 1, 2025
Unprompted review
Reply from Vodafone UK - Wimbledon
Hey Alex,
Thanks for the lovely review and fantastic support for Alexandra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Great service , Warren is a a top man thank you very much and thank you to Ricky for the Support. Ciao ciao
May 30, 2025
Unprompted review
Reply from Vodafone UK - Wimbledon
Hey Elvira,
Thanks for the lovely review and fantastic support for Warren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Wimbledon
Hey Abdul,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Great service
Good upselling skill
Nice discount
Warren is the best men at de job
Good luck vodafone
May 16, 2025
Unprompted review
Reply from Vodafone UK - Wimbledon
Hey Babul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from the Wimbledon team
I had a complicated series of things to do - 3 trade-ins, 3 new phones, new contracts, convert to eSIMs - but Ricky and Alex made it all go smoothly. Great service.
May 10, 2025
Unprompted review
Reply from Vodafone UK - Wimbledon
Hey there,
Thanks for the lovely review and fantastic support for Ricky and Alex. We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rameez at Wimbledon Store
Rameez, assistant manager of Wimbledon branch - absolutely fantastic. I will move my contract to Vodafone after my current contract runs out. Everyone in the store was above and beyond. Annabel
May 7, 2025
Unprompted review
Reply from Vodafone UK - Wimbledon
Hey Annabel,
Thanks for the lovely review and fantastic support for Rameez and his team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I am very grateful to the Vodafone…
I am very grateful to the Vodafone Wimbledon retail advisor Mr JASON for his help and support he is very competent and has helped very efficiently with my upgrade.
Thank you.
Kind regards.
May 6, 2025
Unprompted review
Reply from Vodafone UK - Wimbledon
Hey Malik,
Thanks for the lovely review and fantastic support for Jason.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alex helped a lot to take a new…
Alex helped a lot to take a new connection. Explained about the sim and the broadband pricing. Thanks for the service.
Look forward to use the new network…
May 3, 2025
Unprompted review
Reply from Vodafone UK - Wimbledon
Hey Syedrizwan,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alexa and Zeeshan
The staff are very kind and helpful, I was served by Alexa and Zeeshan, they were both proffesional and courteous!
April 28, 2025
Unprompted review
Reply from Vodafone UK - Wimbledon
Hey Hussein,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had a pleasant experience with Alex…
I had a pleasant experience with Alex today. I came to the store to enquire about my bills. She gave a clear explanation of the bill breakdown and gave me a great offer for Vodafone broadband. I am very happy.
April 28, 2025
Unprompted review
Reply from Vodafone UK - Wimbledon
Hey Ahmed,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience Vodafone in Wimbledon
We went to Vodafone in Wimbledon and were greeted by Zeshan. He was very knowledgeable, informative and patient. He was able to give us a variety of options for both broadband and phone contracts. I really appreciate his honesty and advice. We came a way with a great broadband deal and will possibly go back to switch my phone provider. 10/10 would recommend
April 19, 2025
Unprompted review
Reply from Vodafone UK - Wimbledon
Hey Livia,
Thanks for the lovely review and fantastic support for Zeshan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alex from Wimbledon was very helpful
Alex from Wimbledon was very helpful
April 15, 2025
Unprompted review
Reply from Vodafone UK - Wimbledon
Hey Natacha,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgrade at Wimbledon
Rameez was fantastic, really kind helpful and patient. He made the whole experience of upgrading a lot easier for me
April 9, 2025
Unprompted review
Reply from Vodafone UK - Wimbledon
Hey Mrs Mulligan,
Thanks for the lovely review and fantastic support for Rameez.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
My experience was really great here
My experience was really great here . Zeshan is really helpful just love everything so far. Before I went to other store they are not this friendly 10 star if I can ..thank you zeshan
April 9, 2025
Unprompted review
Reply from Vodafone UK - Wimbledon
Hey Jeena,
Thanks for the lovely review and fantastic support for Zeshan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Zeshan has been absolutely amazing…
Zeshan has been absolutely amazing today! He's helped me with my new phone and been so helpful with all the questions I've had. He went above and beyond. A true asset to Vodafone!!
April 9, 2025
Unprompted review
Reply from Vodafone UK - Wimbledon
Hey Siobhan,
Thanks for the lovely review and fantastic support for Zeshan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Misleading sales
As a new resident from Hong Kong, I recently purchased a cellphone from Vodafone and was persuaded to take out their insurance policy, which had a minimum term of three months. Imagine my dismay when I discovered that AppleCare offered the same coverage for just £7 a month on a two-year contract. Unfortunately, due to Vodafone's misleading information, I missed the 60-day window to purchase AppleCare directly from Apple.
When I contacted Vodafone to cancel the insurance after the three-month period, I even offered to pay for the entire three months upfront. However, they refused to terminate the policy immediately, citing ridiculous system limitations. This is utterly unacceptable. I should not be forced to pay for a service I no longer want or need.
To make matters worse, the staff at Vodafone misled me. As a first-time buyer from a network provider, I was never informed that I could still purchase AppleCare even if the phone was bought elsewhere. This entire experience has been incredibly frustrating and disappointing.
Due to this appalling treatment, I will be switching my four phone numbers and broadband service to another provider as soon as my contract ends. I strongly urge others to consider alternatives to Vodafone to avoid similar headaches.
February 25, 2025
Unprompted review
Reply from Vodafone UK - Wimbledon
Hey Kewl,
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration you have experienced with our insurance policy and customer service.
We understand your disappointment upon discovering that AppleCare offers similar coverage at a lower cost. We regret that our information led to you missing the window to purchase AppleCare directly from Apple. We strive to provide accurate and helpful information to our customers.
We would be glad to look into this further to sort things out. Please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
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