Vodafone UK - Wimbledon Reviews 

244
TrustScore 5 out of 5

4.9

3 Wimbledon Bridge,Wimbledon, SW19 7NH London, GB


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Rated 5 out of 5 stars

Today, I visited Wimbledon branch to sort out my roaming data. Sharon (hope I spelled it right) patiently sorted out my data stuff etc and I do appreciate her time and service.

Rated 5 out of 5 stars

Rameez was wonderfully helpful today in Vodafone. I’ve just moved from abroad and he outlined everything for me easily and made it fast and understandable.

Company replied

Rated 5 out of 5 stars

I took out a data SIM last week which unfortunately didn't work out for me due to poor signal. I went to the Vodafone store to cancel within my 14 day cooling off period. The contract was cancelled in... See more

Company replied

Rated 5 out of 5 stars

I visited this store , my experienced a first class. Service from Alex always had a great service with vodaphone

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Wimbledon

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 3 Wimbledon Bridge,Wimbledon, SW19 7NH, London, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

244 reviews

5-star
4-star
3-star
2-star
1-star

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4.9

All reviews

(244)

42,359 reviews in the last 12 months

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Rated 5 out of 5 stars

Alex was extremely helpful

Alex was extremely helpful. I had a wonderful experience.

January 16, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hi Varun. Thank you for your review for Alex. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hi Heather. Thank you for your review for Alex. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sailun was really helpful

Sailun was really helpful. Sorted out a great deal. When he saw how much I was paying he offered me a much cheaper contract. Great service from the Wimbledon branch!

January 8, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hi Stephanie,

Thank you for taking the time to review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Wonderful

Alex patiently assisted me today. Well done thank you very much. Your kind help is greatly appreciated. Merry Christmas Alex and to everyone.

December 18, 2024
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hi Evelyn. Thank you for your review for Alex. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good knowledge and friendly

Good knowledge and friendly

December 18, 2024
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hi Andrew. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fayyadh from the Wimbledon branch was…

Fayyadh from the Wimbledon branch was super helpful. Such great customer service.

December 14, 2024
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hey Lucy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sailen was just perfect.

Sailen was just perfect.

Never disappointed by vodafone.

December 10, 2024
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hello,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really good service

Really good, friendly service. Saved me loads on a new contract.

December 10, 2024
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hello, Lee,

It's great to hear about the positive experience which you've had. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had the pleasure of Alex @Wimbledon…

I had the pleasure of Alex @Wimbledon looking after me today. Alex was so helpful looking at phones and tariffs that suited my usage and price, and a very pleasant person throughout.

November 30, 2024
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hi Chris,

Thanks for taking the time to leave a review and feedback for Alex, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fayyadh in the Wimbledon branch had…

Fayyadh in the Wimbledon branch had been extremely useful today! Very happy with the service and his help

November 16, 2024
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hi Sasha,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the Wimbledon branch.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic, friendly and helpful

Fayyadh was friendly, helpful, knowledgeable and sympathetic to what we wanted. He listened, explained options very well and made good observations and recommendations. Great customer service with a sense of humour too.

November 10, 2024
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fayyadh

Fayyadh was helpful, knowledgeable and worked hard to find the best deals available.
I am very satisfied with his customer service and sense of humour

November 10, 2024
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fayyadh was very helpful in explaining

Fayyadh was very helpful in explaining, I would strongly recommend fayyadh and the vodafone store in Wimbledon.

November 2, 2024
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hello, Ewa,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gill is so very helpful and my stress…

Gill is so very helpful and my stress levels were reduced as I have been unable so connect and activate the sim card as I am on holiday here. Will definitely recommend Vodaphone and Wimbledon branch!

November 1, 2024
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hello, Allison,

It's great to hear about the positive experience which you had with Gill. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex at Wimbledon was fantastic

Alex and Zeshan were fantastic. They helped me a lot with my trade-in.

October 30, 2024
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hi Waja,

Thank you for taking the time to leave us a 5 star review and thank you for the feedback about the team.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Alessandra is knowledgeable and patient…

Alessandra is knowledgeable and patient .helped me understand my bills and gave some interesting quotes . Its greatly appreciated

October 25, 2024
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hi Renato,

Thanks for your review for Alessandra. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Fantastic service from Sailen

Fantastic service from Sailen - thank you !

October 25, 2024
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hi Emma,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service

As always very helpful friendly service.

October 2, 2024
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hi Kim,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Sallen and Bruno were extremely helpful…

Sallen and Bruno were extremely helpful in setting me up with a contract and getting my new phone!

October 1, 2024
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hi Rebecca,

This is lovely feedback for Sallen and Bruno. Thanks for taking your time to share. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Excellent customer service & fantastic mobile internet and phone deal!

This is a review relating to Rameez's most excellent customer service skills! I needed to change my existing Vodafone ("hotspot") mobile broadband (which had become too expensive) and get a phone deal at the same time also. I was very impressed with Rameez's demeanour who got off his seat to greet me asking if he could be of any help. Rameez showed excellent customer service throughout our interaction and was also able to find me an excellent new contract for both mobile internet and phone. I am extremely pleased with the service I've received that day and would highly recommend Rameez for a further promotion (he is the manager of the Wimbledon shop!). Top notch, 5*+++++!!

July 18, 2024
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hi Viviane,

Thanks for your review for Rameez. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

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