Vodafone UK - Wimbledon Reviews 

247
TrustScore 5 out of 5

4.9

3 Wimbledon Bridge,Wimbledon, SW19 7NH London, GB


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Rated 5 out of 5 stars

Today, I visited Wimbledon branch to sort out my roaming data. Sharon (hope I spelled it right) patiently sorted out my data stuff etc and I do appreciate her time and service.

Rated 5 out of 5 stars

Rameez was wonderfully helpful today in Vodafone. I’ve just moved from abroad and he outlined everything for me easily and made it fast and understandable.

Company replied

Rated 5 out of 5 stars

I took out a data SIM last week which unfortunately didn't work out for me due to poor signal. I went to the Vodafone store to cancel within my 14 day cooling off period. The contract was cancelled in... See more

Company replied

Rated 5 out of 5 stars

I visited this store , my experienced a first class. Service from Alex always had a great service with vodaphone

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Wimbledon

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 3 Wimbledon Bridge,Wimbledon, SW19 7NH, London, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

247 reviews

5-star
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1-star

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4.9

All reviews

(247)

42,359 reviews in the last 12 months

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Rated 5 out of 5 stars

Gill is 10/10, would come back for his advice.

Gill has been an incredible helpful member of staff. He was extremely knowledgeable and helped with multiple queries i had.

September 9, 2024
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hi Patrick. Thank you for your review for Gill. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zeshan was really helpful and super…

Zeshan was really helpful and super friendly. Superb service all around

September 8, 2024
Unprompted review
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Reply from Vodafone UK - Wimbledon

Hi Yolleen,

Thanks for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from the manager who…

Excellent service from the manager who helped me get my new phone. Credit to sailen

September 6, 2024
Unprompted review
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Reply from Vodafone UK - Wimbledon

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fayyadh at Wimbledon store went above…

Fayyadh at Wimbledon store went above and beyond trying to sort out an issue which had the potential to become stressful. Online customer service verification was unreasonable so in the shop they took it upon themselves to solve it. Fayyadh took the initiative every way possible and eventually solved it with a great attitude.

September 4, 2024
Unprompted review
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Reply from Vodafone UK - Wimbledon

Hi Monica,

This is lovely feedback for Fayyadh. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 1 out of 5 stars

I saw Aziz on 31st August

I saw Aziz on 31st August. He advised a deal of £21 a month discounted to £18 - I was getting SIM only. He asked for my phone and used it to send a text. I signed but felt ok because I know you have 2 weeks to change your mind. Over the weekend I found better deals - one for £9 for the same data. I went back to the shop but Aziz was not there and I saw someone else - I said that I didn't want the deal. He asked for the SIM back and to ring 191. But it was too late. When Aziz texted he had asked for the PAC code and guess what? had set it up - transferred it straightaway. This I understand is not always the case. I did not give permission. From now on please explain what you are doing when you ask for phones to text. Let people know when you are asking for a PAC code and give them the information on the consequences and the option to consider and do it themselves. The person I saw today as Aziz was still not in the shop, conceded that Aziz is a good salesman. My experience does not describe that.I contacted Vodaphone on the 5th via Instagram as asked and as yet - no reply. When they have your mobile number why not use this instead of social networks? They have allowed my contract to go past 2 weeks so I cannot get out of it. Really bad.

August 31, 2024
Unprompted review
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Reply from Vodafone UK - Wimbledon

Hi Frances,

Thanks for taking your time to explain what's happened in store. This is something we take seriously and we'd like to look into this further. Please send us a message via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks,
Vodafone Social Media team

Rated 5 out of 5 stars

Gill was amazing and explained…

Gill was amazing and explained everything to me.... He is really good and very easy to understand.... I will be recommending Gill to all my friends and family.
THANKS GILL

August 30, 2024
Unprompted review
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Reply from Vodafone UK - Wimbledon

Hey Allan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rameez was incredibly helpful and on…

Rameez was incredibly helpful and on the basis of his help we moved the entire family from 02 to Vodafone.

August 29, 2024
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hey Jeremy,

Thanks for the lovely review and fantastic support for Rameez.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gill at Wimbledon was a great help and…

Gill at Wimbledon was a great help and explained everything so nicely.....
He is a asset to the company and thanks Gill

August 29, 2024
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hi Simon,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Rameez - excellent service

Rameez was brilliant in helping me upgrade my current phone/broadband at a lower price. So friendly and clear, thanks so much!

August 26, 2024
Unprompted review
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Reply from Vodafone UK - Wimbledon

Hi Laura,


Thanks for the great feedback for Rameez, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Fayaddh at Wimbledon store is…

Fayaddh at Wimbledon store is exceptionally helpful and knowledgeable.

August 14, 2024
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hi Dearbhla,

Thanks for the great feedback for Fayaddh, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Dear Fayyadh & Ricky

Dear Fayyadh & Ricky, Thank you for professional service & your help with my mobile handset & watch. Thank you. Jatin

August 11, 2024
Unprompted review
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Reply from Vodafone UK - Wimbledon

Hi Jatin,

Thank you for taking the time to leave us a review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Fayyadh was excellent

Fayyadh was excellent. He gave really good customer service and was very helpful. He also informed me of the very me rewards.

August 10, 2024
Unprompted review
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Reply from Vodafone UK - Wimbledon

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Gill for the great service today…

Thanks Gill for the great service today wonderful experience.

July 28, 2024
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hi Joe,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Gill.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Gill in Wimbledon has just provided us…

Gill in Wimbledon has just provided us with a 5 star service & advice & lots of laughs - thank you Gill ☺️

July 27, 2024
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hey Helen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gill is amazing

Gill is amazing. He helped me so effortlessly with my inquiry. Great experience and will be coming back for the internet package as well. Recommending this branch and ask for Gill! Thank you, Ema

July 26, 2024
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hey Ema,

Thanks for the lovely review and fantastic support for Gill.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gill gave us fantastic service

Gill gave us fantastic service, and got us into a better plan.

July 26, 2024
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hi. Thank you for your review for Gill. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

They are amazing

They are amazing, they helped me all about to buy the phone.

June 26, 2024
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hello, Judmar,

It's great to hear about the positive experience which you've had with us. Thanks for taking the time to write in a review about the service you received, we hope you enjoy your new phone.

If you need help with anything in the future, please don't hesitate to reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Rameez was so helpful and really went…

Rameez was so helpful and really went put of his way to help get the right phone and contract for my whole family. Would definitely recommend the Wimbledon Vodafone

June 25, 2024
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hi, Nadia,

It's great to hear about the positive experience which you had with Rameez in our Wimbledon store. We appreciate you taking the time to write in a review and recommendation.

If you need help with anything in the future, please don't hesitate to reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Fayyadh in Wimbledon was amazing

Fayyadh in Wimbledon was amazing, I had a problem and he solved it as soon as he could to the best of his ability. Will be visiting again.

May 21, 2024
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hi Naomi! Thank you for your review. Great to hear you got everything you needed sorted. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

I came to visit the visiting store in…

I came to visit the visiting store in Wimbledon, Fayyadh was amazing. He instantly resolved my issue and make sure there was no problems before I left. Thank you fayyadh.

May 18, 2024
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hi Sum,

Thank you for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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