Gaurav, was very helpful and able to save us some money on updating our phone contracts. He’s always a pleasure to work with when we update our contracts and is very knowledgeable and good at explaini... See more
Company replied
Location
Switch locationPeascod Street 112, SL4 1DN Windsor, England, GB
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See what reviewers are saying
Fantastic customer service from Al. Explained SIM only contract options clearly sharing his screen as proof (very reassuring!). Didn’t oversell. Saved me 30% off my previous contract which I was... See more
Company replied
Great service in Windsor store from Luke resolved the issues within 20 mins after us spending 2 hours + on phone previous evening. Not only efficient polite service Luke was able to offer an enhanced... See more
Company replied
Recently came in with my grandparents to sort out topping up their phones after realising that the top up cards are no longer used. The staff were really helpful and patient with all of their question... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Windsor
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Peascod Street 112, SL4 1DN, Windsor, England, United Kingdom
4.8
Excellent
121 reviews
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Ali and Sufy were so helpful
I had such a wonderful experience with windsor vodafone.
Sufy and Ali couldn't do more to help me. They even stayed over 1 hour after the shop closed to ensure my upgrade was completed as I had entered the store during opening hours initially and the system was being slow. They got me an incredible deal on my new phone, helped me swap in my old phone and Ali even opened the store 10 minutes early the next day to help my dad do the same with his phone. Service was unbelievably good and Sufy and Ali are an absolute credit to this store.
August 2, 2024
Unprompted review
Reply from Vodafone UK - Windsor
Hi there,
It's great to hear about the positive experience which you had with Sufy and Ali. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Went into Vodafone yesterday to get…
Went into Vodafone yesterday to get some help with my broken phone. Ali from the store was absolutely fantastic! Amazing help, really knowledgeable. Friendly, and helpful. Helped me to upgrade and sort my phone issue and was generally a great representative for the company
August 1, 2024
Unprompted review
The staff is absolutely brilliant Sufy…
The staff is absolutely brilliant Sufy Luke Ali
They been absolutely amazing helped me sort out issues with my account and being able to access my account through the app I highly recommend visiting Vodafone Windsor the team is amazing and friendly and always so helpful
July 31, 2024
Unprompted review
Reply from Vodafone UK - Windsor
Hi Adelina,
Thanks for your review for Sufy, Luke and Ali. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great service in Windsor store from…
Great service in Windsor store from Luke resolved the issues within 20 mins after us spending 2 hours + on phone previous evening. Not only efficient polite service Luke was able to offer an enhanced package for less. A great reason to keep stores in place so we can speak f-2-f rather than hours on the phone with no resolution.
July 28, 2024
Unprompted review
Reply from Vodafone UK - Windsor
Thank you for your review sharon. It's always good to read such complimentary feedback for one of our team. I'm glad Luke could find you a suitable deal.
Thanks again, The Vodafone Social Media Team
Vodafone branch visit
Gaurav and Ali were very accomodating and gave clear explanation of my current account and best way forward. It was a good costumer experience. They are also polite.
July 23, 2024
Unprompted review
Reply from Vodafone UK - Windsor
Hi Aurelia,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the great feedback about Gaurav and Ali.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
World-class service from Ali
World-class service from Ali ! And I don’t exaggerate, nor am I on some sort of commission with him ! Totally engaging - positive, resourceful, ‘can-do’ and determined ; lots of emotional intelligence at play and utterly professional. Great support from Luke. Impressive teamwork ! Sorted me out - all with a smile. Vodafone - you have 2 guys with obvious talent ! Nurture them ; promote them !
July 20, 2024
Unprompted review
Reply from Vodafone UK - Windsor
Hi Jon. Thank you for your glowing review for Ali and Luke. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Service 10/10
Service 10/10
Noreen was very friendly, efficient and solved the issue
June 16, 2024
Unprompted review
Reply from Vodafone UK - Windsor
Hi there,
Thank you for reviewing and sharing this feedback for Noreen.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Extremely Helpful windsor staff
Always extremely helpful great service and advice. Both manager Ali and sales advisor Luke. Hard working team. Highly appreciated
June 14, 2024
Unprompted review
Reply from Vodafone UK - Windsor
Hi Stephen,
Thank you for your review, and for sharing the experience you had in our Windsor store. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Brilliant customer service from the…
Brilliant customer service from the store advisors Ali. Helped me out with my contract renewal for sim and broadband. Great experience.
June 13, 2024
Unprompted review
Reply from Vodafone UK - Windsor
Hi Fraja!
Thanks for taking the time to share this great feedback with us. We're delighted you got the help you needed!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Competent professional
Luke was knowledgeable, professional, articulate and friendly. Got the job done and a great representative for Vodafone
May 13, 2024
Unprompted review
Reply from Vodafone UK - Windsor
Hi Maeson,
Thank you for your review, and for sharing the experience you had with Luke. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
It was a very good experience Sanjay…
It was a very good experience Sanjay was very helpful he helped us everything .
May 9, 2024
Unprompted review
Reply from Vodafone UK - Windsor
Hi Tamas,
Thank you for taking the time to review and share this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Windsor
Hi Abbey,
Thanks for taking the time to review and sharing this great feedback for Luke.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Bad Customer Service, understatement
Router failed whilst in contact and they refused to replace it. Shockingly bad customer service
April 19, 2024
Unprompted review
Reply from Vodafone UK - Windsor
Hi there,
We would like to review to your account to see what exactly has happened and why a replacement has not been supplied. If you could please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK where we will be happy to help, or point you in the right direction to get the support you need.
Thanks,
Vodafone Social Media Team
Fantastic service from Micheal Manager…
Fantastic service from Micheal Manager in Vodafone Windsor. Thank you
April 14, 2024
Unprompted review
Reply from Vodafone UK - Windsor
Hi Liam,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
I would like to provide my first review…
I would like to provide my first review on Trust Pilot because I received outstanding service from Vodafone Team in Windsor.
April 13, 2024
Unprompted review
Reply from Vodafone UK - Windsor
Hi Robert,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Good service by sufy
April 11, 2024
Unprompted review
Reply from Vodafone UK - Windsor
Hey Malgorzata,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Windsor
Hi Richard,
Thank you for your review and feedback for Michal.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing customer service from Windsor…
Amazing customer service from Windsor Manager. Thank you for all your help
March 21, 2024
Unprompted review
Reply from Vodafone UK - Windsor
Hi customer,
This is a great review for our Windsor store. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Fantastic service with lovely manager…
Fantastic service with lovely manager Michael. Great service and excellent advice. Highly recommended Michael to everyone.
March 1, 2024
Unprompted review
Reply from Vodafone UK - Windsor
Hey Tory,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I have recieved wonderful
I have recieved wonderful, helpful service from manager Michal today. I will leave your Windsor store veryhappy and recommend the shop to everyone.
March 1, 2024
Unprompted review
Reply from Vodafone UK - Windsor
Hey Brenda,
Thanks for letting us know what an amazing job Michal did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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