If you have ever spent hours stuck in a circular loop with TOBi the automated chatbot, do yourself a favor and go straight to the Victoria Place store in Woking to see Kamilla. After wrestling w... See more
Company replied
39 The Peacocks Centre, GU21 6GH WOKING, GB
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If you have ever spent hours stuck in a circular loop with TOBi the automated chatbot, do yourself a favor and go straight to the Victoria Place store in Woking to see Kamilla. After wrestling w... See more
Company replied
Kat has been absolutely amazing she sorted an issue i had with my account and as promised she called me to say it was all sorted ,you can see she pays great detail to her customers and really care .s... See more
Company replied
Kat was amazing. I have been without a number for 2 weeks due to an issue in the backend . Kat was super knowledgeable, diagnosed the problem with the tech team and got everything sorted.
Company replied
I recently spoke with Hisham from Woking retail regarding a simple inquiry, but I was blown away by the level of service provided. Not only did he handle my initial request with speed and clarity, but... See more
Company replied
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39 The Peacocks Centre, GU21 6GH, WOKING, United Kingdom
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Very friendly and informative
Great experience
Would recommend
Kat - service manager very helpful. Great hair!

Reply from Vodafone UK - Woking The Peacocks

Reply from Vodafone UK - Woking The Peacocks
Rali was top professional. The best experience ever. Very well knowledgeable of the services and products. Will definitely come back because of her.

Reply from Vodafone UK - Woking The Peacocks
Vodafone Woking is excellent specially the store manager Kat she will help with any problems . Good service in quick time .

Reply from Vodafone UK - Woking The Peacocks
Very helping and friendly staff, got me a temp contract in minutes - explained every single details with no intention of forcefully selling me contracts!

Reply from Vodafone UK - Woking The Peacocks
I recently spoke with Hisham from Woking retail regarding a simple inquiry, but I was blown away by the level of service provided. Not only did he handle my initial request with speed and clarity, but he also took the initiative to review my actual data usage. He recommended a new plan that fits my lifestyle much better and saved me money in the process. He also assisted my friend who needed recommendation for a pay as you go sim as she is on holiday in the UK for a short period of time. He was incredibly polite, professional, and turned a basic task into a high-value experience. Truly an asset to your team! This was indeed a 5 star service!

Reply from Vodafone UK - Woking The Peacocks
Ralitsa gave fabulous service and advice. Very happy!

Reply from Vodafone UK - Woking The Peacocks
Love that store so much the team is always so happy to help

Reply from Vodafone UK - Woking The Peacocks
Kat is an amazing person at Vodafone. She was very helpful with my purchase. Appreciate everyone at Vodafone Woking

Reply from Vodafone UK - Woking The Peacocks
Absolutely love this store the team has changed in the last year but it’s changed for the better the manager and the team are so nice and always happy to help by far my favourite store in Surrey

Reply from Vodafone UK - Woking The Peacocks
Kamilla was fantastic today helping me in your Woking branch. She explained how I would benefit from taking a new/different contract out that would suit my needs and be cheaper each month. Superb service! Thank you Kamilla. 🌟

Reply from Vodafone UK - Woking The Peacocks
I went to Vodafone in Woking having an issue with my SIM.Rali helped me resolve and fix the issue very quickly.Very impressed and satisfied!!!

Reply from Vodafone UK - Woking The Peacocks
What 1st rate customer service I received today from kamilla at Vodafones Woking store.The whole process was brilliant from start to finish.Everything was explained and every question answered.I look forward to my new phone arrival.

Reply from Vodafone UK - Woking The Peacocks
Kamilla was fantastic helping me get my new phone. She helped me decide on a lot of different factors that I was getting confused with. Very helpful and knowledgable. I will definitely be recommending my family to come see Kamilla.

Reply from Vodafone UK - Woking The Peacocks
Went to your peacock centre in Woking to change a phone, what an amazing staff you have there, extremely helpful , cant thank them enough for their help, thanks to Kamilla,Calum and Hisham.

Reply from Vodafone UK - Woking The Peacocks
Outstanding experience with Vodafone.
Hisham was Professional, confident, and knew exactly what he was doing. He made everything smooth, explained it perfectly, and went above and beyond to get me the best deal.
Top-tier service from start to finish, Vodafone need more people like him!

Reply from Vodafone UK - Woking The Peacocks
I had an issue with my phone and went to the shop where Rali helped me and resolved it.Thank you for your help.

Reply from Vodafone UK - Woking The Peacocks
Excellent service by the manager in Woking Branch and her name is “KAT”

Reply from Vodafone UK - Woking The Peacocks
I have been a customer of Vodafone for 20+ years and this is by far the best service I have ever received in your woking branch.
I was looked after by Kat, who I believe is the manageress. She was very attentive, knowledgeable and professional. Excellent customer service.

Reply from Vodafone UK - Woking The Peacocks
My partner and i went to look into upgrade his phone.. we recieved great advice from Kat, who was very knowledgeable and got us the best deal.. she also helped to setup the new phone.. an all-round great experience, from start to finish.. thank you Kat

Reply from Vodafone UK - Woking The Peacocks
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