If you have ever spent hours stuck in a circular loop with TOBi the automated chatbot, do yourself a favor and go straight to the Victoria Place store in Woking to see Kamilla. After wrestling w... See more
Company replied
Location
Switch location39 The Peacocks Centre, GU21 6GH WOKING, GB
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See what reviewers are saying
Kat has been absolutely amazing she sorted an issue i had with my account and as promised she called me to say it was all sorted ,you can see she pays great detail to her customers and really care .s... See more
Company replied
Kat was amazing. I have been without a number for 2 weeks due to an issue in the backend . Kat was super knowledgeable, diagnosed the problem with the tech team and got everything sorted.
Company replied
I recently spoke with Hisham from Woking retail regarding a simple inquiry, but I was blown away by the level of service provided. Not only did he handle my initial request with speed and clarity, but... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Woking The Peacocks
Written by the company
Contact info
39 The Peacocks Centre, GU21 6GH, WOKING, United Kingdom
4.9
Excellent
102 reviews
Asks customers to review
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Amazing service
Amazing service, the team is very nice especially Kat the manager and Kamilla. Very helpful and kind. It was a Saturday as well and busy store and they still went out their way to help me.
February 7, 2026
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
Hey Vivien,
Thanks for the lovely review and fantastic support for Kat and Kamilla.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Such a great team
Such a great team
Girls are so helpful
Honestly one of my favourite stores to go into
February 14, 2026
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
Hey Kimberley,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Positive experience
I was welcomed in a very pleasant and friendly atmosphere from the moment I walked in. The manager proved to be extremely helpful and genuinely involved, making me feel welcome throughout the entire visit. Her professionalism and openness contributed greatly to the positive experience, and this was reflected in the attitude of the whole team. The other staff members were also respectful, attentive, and ready to help, which created an overall sense of comfort and trust. Overall, a very enjoyable experience in an environment where the customer truly matters. Highly recommend.
January 7, 2026
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
Hey Catalin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had some trouble with my phone which I…
Had some trouble with my phone which I couldn’t quite figure out the team at Woking helped me a lot and my device works as expected. Greatly appreciated work from them.
January 5, 2026
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kat was excellent and super…
Kat was excellent and super knowledgeable. Super pacient with all my questions. She was such a great help could not recommend her more!
January 2, 2026
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
Hey Eleanor,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kat.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service
Brilliant service, staff were friendly and knowledgeable
January 2, 2026
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
Hey Katie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Kat was extremely helpful and the whole…
Kat was extremely helpful and the whole atmosphere in the store was fantastic. Highly recommend this branch due to the excellent customer service and technical support they offer
December 18, 2025
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
Hey Adam,
Thanks for the lovely review and fantastic support for Kat.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Phone upgrade
Sabrina who helped me was fantastic. Informative, helpful and cheerful.
December 18, 2025
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
Hey there,
Thanks for the lovely review and fantastic support for Sabrina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
The staff member was able to quickly help me with setting up my new phone.
December 16, 2025
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Super helpful and friendly staff……
Went into Vodafone after having trouble upgrading my contract online. The lady whose name is Kat was so lovely and helped me sort it out. She went through all different SIM card options with me and helped me choose one which was suitable for me. She also helped me with putting a spending cap on it so I couldn’t occur excess charges in the month. Would definitely return - thank you!
November 25, 2025
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
Hey Vicky,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kat was absolutely lovely and so…
Kat was absolutely lovely and so helpful and made the experience so easy and smooth! would highly recommend this store
November 25, 2025
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
Hey Olivia,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing team such a caring people
Amazing team such a caring people
November 1, 2025
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
Hey Tina,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Thank you Leon
Leon the tech specialist in Woking was extremely knowledgeable and helpful. He sorted out our problem very efficiently and quickly. Thank you Leon
October 30, 2025
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
Hi. We're happy to hear that our tech specialist was so helpful and knowledgeable! We appreciate you sharing your positive experience with us and your kind words. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Leon in the Woking store solved our…
Leon in the Woking store solved our problem in a heartbeat - very impressive!
October 30, 2025
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
Hi. We're happy to hear that our team member was able to resolve your issue quickly. Thank you for sharing your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We were served by Hisham at the Woking…
We were served by Hisham at the Woking branch and he was excellent, patient and extremely polite and explained everything about our new contract to both of us!
What a credit to the company 👍
October 30, 2025
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
Hi. We're happy to hear that you had such a positive experience at the Woking branch. We appreciate your kind words regarding the service you received; it's great to know the explanations were helpful and clear. Thank you for your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hisham was exceptionally helpful in…
Hisham was exceptionally helpful in transferring from old to new phone, there were some difficult things to move but would not be defeated. Leon was at hand to assist who had come very highly recommended by my friend
October 26, 2025
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
Hi. We're happy to hear that the transfer process was smooth, even with some challenges. We appreciate your positive feedback regarding the assistance you received. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Went in today and was served by Kamilla. She helped me understand the deal I was interested in and gave very knowledgeable advice. It was all explained in an easy and friendly manner, which put me at ease. Would recommend this store. Everyone always helpful and friendly.
October 21, 2025
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Very friendly team at Woking
Very friendly team at Woking, they took their time to help me understand my contract and explained everything in detail.
October 10, 2025
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Very friendlyTeam in Woking
Team in Woking is super helpful and friendly
So nice to feel welcomed regardless of the issue
October 1, 2025
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
Hey Kiana,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great service at Vodafone Woking
Hisham was happy to give me the time to help me with a problem I had with my mobile. With the help of Kat I'm back up and running. Can't thank them enough.
September 22, 2025
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
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