Had a great experience with this Vodafone agent. She was very professional, helpful, and experienced. You can tell she has been doing this for years because her customer service was excellent. She tr... See more
Company replied
Location
Switch location27 Powis Street, SE18 6HZ Woolwich London, GB
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See what reviewers are saying
Shahz's customer service has been exceptional! He explained my plan in very clear detail and answered everyt query I had. He was also very patient when I became indecisive. Would definitely recomme... See more
Company replied
The advisor Shahzaib was very friendly, patient, and professional throughout. He helped us reduce our monthly costs, explained everything clearly, and assisted us in choosing a new phone that perfe... See more
Company replied
We have to wait but the waiting time was worth it I really like the customer service I really like the staff nature I really appreciate it I will come again and again Thankyou ❤️❤️
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Woolwich
Written by the company
Contact info
27 Powis Street, SE18 6HZ, Woolwich London, United Kingdom
4.7
Excellent
142 reviews
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We have to wait but the waiting time…it really worth it I solved my problems staff is good
We have to wait but the waiting time was worth it I really like the customer service I really like the staff nature I really appreciate it I will come again and again Thankyou ❤️❤️
May 23, 2026
Unprompted review
Reply from Vodafone UK - Woolwich
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The Vodafone staff member was nice.
The Vodafone staff member was professional, friendly, and very helpful throughout the interaction. They explained everything clearly, answered my questions patiently, and resolved the issue efficiently. Excellent customer service and a positive attitude. Thank you !
May 23, 2026
Unprompted review
Reply from Vodafone UK - Woolwich
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I got service from jasleen which was…
I got service from jasleen which was superb service and she sorted my phone upgrade
May 21, 2026
Unprompted review
Reply from Vodafone UK - Woolwich
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I GET THE SERVICE DROM JASLEEN SHE DONE…
I GET THE SERVICE DROM JASLEEN SHE DONE EVERYTHING FOR ME
May 19, 2026
Unprompted review
Reply from Vodafone UK - Woolwich
Hey Janet,
Thanks for the lovely review and fantastic support for Jasleen.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Had a great experience with this…
Had a great experience with this Vodafone agent. She was very professional, helpful, and experienced. You can tell she has been doing this for years because her customer service was excellent. She truly deserves recognition and should definitely be considered for a manager position.
Thank you so much Jasleen for your help.
May 16, 2026
Unprompted review
Reply from Vodafone UK - Woolwich
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Shahz's customer service has been…
Shahz's customer service has been exceptional! He explained my plan in very clear detail and answered everyt query I had. He was also very patient when I became indecisive.
Would definitely recommend shopping at Vodafone.
May 16, 2026
Unprompted review
Reply from Vodafone UK - Woolwich
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Woolwich
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Thanks Jasleen
Hi,
I went to the store for an enquiry and i met with jasleen she was nice and she saved my money to giving me best contract for the sim card
May 12, 2026
Unprompted review
Reply from Vodafone UK - Woolwich
Hey Andy,
Thanks for the lovely review and fantastic support for Jasleen.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wonderful member of staff
Wonderful member of staff , seen I was frustrated and got me a better deal saving me more money I really appreciate her help need more staff like this about , great customer service jasleen thank you so much
May 8, 2026
Unprompted review
Reply from Vodafone UK - Woolwich
Hey Reece,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
My service today with Julian was…
My service today with Julian was excellent.
May 3, 2026
Unprompted review
Reply from Vodafone UK - Woolwich
Hey Dan,
Thanks for the lovely review and fantastic support for Julian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Moin was brilliant
Moin was brilliant. Explained everything and was customer friendly
May 2, 2026
Unprompted review
Reply from Vodafone UK - Woolwich
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
She had good customer service
She had good customer service. Spent time with the customers to solve the problem, Jasleen
April 21, 2026
Unprompted review
Reply from Vodafone UK - Woolwich
Hi 🙂 Thank you for leaving us a fantastic review. We're happy to see you've had some good service from our team and Jasleen. If you need help in the future you know where we are. Liam
I had a very disappointing experience…
I had a very disappointing experience at Vodafone. When I visited the store, the staff didn’t explain the contract details at all. I went back to cancel the contract, and I had an extremely unpleasant interaction with a staff member whose name I believe started with Jasleen She was very rude and spoke to me in a very dismissive manner. I don’t understand why someone with such a poor attitude is kept in this role. I am truly frustrated and will not be using Vodafone again. I hope management takes this seriously and improves their customer service
April 16, 2026
Unprompted review
Reply from Vodafone UK - Woolwich
Hey Doma,
I apologize for the issues you've been experiencing with services. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the teams by calling 191 or 0333 304 0191 or speaking to them via LiveChat here: vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Woolwich
Hey Olabode,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The advisor Shahzaib was very friendly
The advisor Shahzaib was very friendly, patient, and professional throughout. He helped us reduce our monthly costs, explained everything clearly, and assisted us in choosing a new phone that perfectly suits our needs.
It’s rare to come across such genuine care and attention to detail.
We’re truly grateful and will definitely be coming back again!
Plamena & Tilyo
April 11, 2026
Unprompted review
Reply from Vodafone UK - Woolwich
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I visited the Vodafone shop in Woolwich…
I visited the Vodafone shop in Woolwich this evening to make an enquiry, and I was quite disappointed with the service I received. The staff member who assisted me, Jasleen, came across as aggressive and spoke very loudly, almost as if she was shouting. I found this uncomfortable, especially as she repeated my postcode and home address out loud, which raised concerns about privacy. Overall, the interaction felt unprofessional and unhelpful. I felt so scared
April 7, 2026
Unprompted review
Reply from Vodafone UK - Woolwich
Hey Matthew,
I apologize for the issues you've experienced with Jasleen. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have.
If there's anything at all you still need help with, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Service
My experience was great, I came in with anger but I was treated with good explanation from the sales guy Shahz
April 2, 2026
Unprompted review
Reply from Vodafone UK - Woolwich
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Moin is friendly behaviour good advisor
April 1, 2026
Unprompted review
Reply from Vodafone UK - Woolwich
Hey Gurniwaz,
Thanks for the lovely review and fantastic support for Moin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Moin good costumer service
April 1, 2026
Unprompted review
Reply from Vodafone UK - Woolwich
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Woolwich
Hey,
Thanks for the lovely review and fantastic support for Moin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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