I had a great experience at the Vodafone store in Woolwich thanks to Jazz. She was incredibly helpful, polite, and well-mannered throughout the entire process. She took the time to listen carefully, e... See more
Company replied
Location
Switch location27 Powis Street, SE18 6HZ Woolwich London, GB
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See what reviewers are saying
The advisor Shahzaib was very friendly, patient, and professional throughout. He helped us reduce our monthly costs, explained everything clearly, and assisted us in choosing a new phone that perfe... See more
Company replied
Exelent trate for the store asistance very very kind freandly and respectfull. attent to detail, very profeccional. lm very happy in this time.
Company replied
I recently lost my iPhone 14 Pro and I went into Vodafone and the newest team member Moin took me and my grandfather in to purchase the new 17 Pro. He was so quick and efficient at delivering the... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Woolwich
Written by the company
Contact info
27 Powis Street, SE18 6HZ, Woolwich London, United Kingdom
4.8
Excellent
151 reviews
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She had good customer service
She had good customer service. Spent time with the customers to solve the problem, Jasleen
April 21, 2026
Unprompted review
Reply from Vodafone UK - Woolwich
Hi 🙂 Thank you for leaving us a fantastic review. We're happy to see you've had some good service from our team and Jasleen. If you need help in the future you know where we are. Liam
I had a very disappointing experience…
I had a very disappointing experience at Vodafone. When I visited the store, the staff didn’t explain the contract details at all. I went back to cancel the contract, and I had an extremely unpleasant interaction with a staff member whose name I believe started with Jasleen She was very rude and spoke to me in a very dismissive manner. I don’t understand why someone with such a poor attitude is kept in this role. I am truly frustrated and will not be using Vodafone again. I hope management takes this seriously and improves their customer service
April 16, 2026
Unprompted review
Reply from Vodafone UK - Woolwich
Hey Doma,
I apologize for the issues you've been experiencing with services. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the teams by calling 191 or 0333 304 0191 or speaking to them via LiveChat here: vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Woolwich
Hey Olabode,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The advisor Shahzaib was very friendly
The advisor Shahzaib was very friendly, patient, and professional throughout. He helped us reduce our monthly costs, explained everything clearly, and assisted us in choosing a new phone that perfectly suits our needs.
It’s rare to come across such genuine care and attention to detail.
We’re truly grateful and will definitely be coming back again!
Plamena & Tilyo
April 11, 2026
Unprompted review
Reply from Vodafone UK - Woolwich
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I visited the Vodafone shop in Woolwich…
I visited the Vodafone shop in Woolwich this evening to make an enquiry, and I was quite disappointed with the service I received. The staff member who assisted me, Jasleen, came across as aggressive and spoke very loudly, almost as if she was shouting. I found this uncomfortable, especially as she repeated my postcode and home address out loud, which raised concerns about privacy. Overall, the interaction felt unprofessional and unhelpful. I felt so scared
April 7, 2026
Unprompted review
Reply from Vodafone UK - Woolwich
Hey Matthew,
I apologize for the issues you've experienced with Jasleen. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have.
If there's anything at all you still need help with, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Service
My experience was great, I came in with anger but I was treated with good explanation from the sales guy Shahz
April 2, 2026
Unprompted review
Reply from Vodafone UK - Woolwich
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Moin is friendly behaviour good advisor
April 1, 2026
Unprompted review
Reply from Vodafone UK - Woolwich
Hey Gurniwaz,
Thanks for the lovely review and fantastic support for Moin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Moin good costumer service
April 1, 2026
Unprompted review
Reply from Vodafone UK - Woolwich
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Woolwich
Hey,
Thanks for the lovely review and fantastic support for Moin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Woolwich
Hey Cipa,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Woolwich
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Bery good friendly customer service…
Bery good friendly customer service from Moin
March 29, 2026
Unprompted review
Reply from Vodafone UK - Woolwich
Hey Ashok,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Woolwich
Hey Manju,
Thanks for the lovely review and fantastic support for Moin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Moin was very helpful and put me on…
Moin was very helpful and put me on greatest plan
March 29, 2026
Unprompted review
Reply from Vodafone UK - Woolwich
Hey Kaushik,
Thanks for the lovely review and fantastic support for Moin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Julian was very helpful
Julian was very helpful. Best customer service experience ive ever had.
March 28, 2026
Unprompted review
Reply from Vodafone UK - Woolwich
Hey Marshall,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Julian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A person named shahzaib was really good…
A person named shahzaib was really good at customer service. I had a great experience with him
March 27, 2026
Unprompted review
Reply from Vodafone UK - Woolwich
Hey Shankar,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Moin and Shahzaib were wonderful and…
Moin and Shahzaib were wonderful and very helpful. I’m very happy with the service and efficiency
March 27, 2026
Unprompted review
Reply from Vodafone UK - Woolwich
Hey Amman,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you Shahzaıb for setting my sons…
Thank you Shahzaıb for setting my sons phone. You were a great help
March 27, 2026
Unprompted review
Reply from Vodafone UK - Woolwich
Hey Akay,
Thanks for the lovely review and fantastic support for Shahzaıb.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Shahzaib was amazingly helpful as well…
Shahzaib was amazingly helpful as well as other colleagues. He was kind, knowledgeable and very polite. He helped me from A to Z. I had a big smile on my face when l left the shop. Thanks to entire team, thanks to Vodafone. I will come back again for my next contract.
Thanks,
Cem
March 25, 2026
Unprompted review
Reply from Vodafone UK - Woolwich
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
I had a really excellent experience thanks to Shahzaib at the Vodafone store in Woolwich. He was incredibly kind, smart, and above all very knowledgeable. In a very short time he managed to arrange two contracts quickly and professionally, explaining everything clearly and with great patience.
You can tell he’s a great salesperson, but also someone who genuinely cares about the customer and finding the best solution. Impeccable service — highly recommended! 👏
February 28, 2026
Unprompted review
Reply from Vodafone UK - Woolwich
Hey Francesca,
Thanks for the lovely review and fantastic support for Shahzaib.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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