I had a great experience at the Vodafone store in Woolwich thanks to Jazz. She was incredibly helpful, polite, and well-mannered throughout the entire process. She took the time to listen carefully, e... See more
Company replied
Location
Switch location27 Powis Street, SE18 6HZ Woolwich London, GB
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See what reviewers are saying
The advisor Shahzaib was very friendly, patient, and professional throughout. He helped us reduce our monthly costs, explained everything clearly, and assisted us in choosing a new phone that perfe... See more
Company replied
I recently lost my iPhone 14 Pro and I went into Vodafone and the newest team member Moin took me and my grandfather in to purchase the new 17 Pro. He was so quick and efficient at delivering the... See more
Company replied
Ordered upgrade online click and collect I arrived at the store 07:30 the shop opened at 9:30. My Phone wasn’t in store to collect as the order wasn’t put through properly. Store manager was very help... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Woolwich
Written by the company
Contact info
27 Powis Street, SE18 6HZ, Woolwich London, United Kingdom
4.8
Excellent
152 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Glory is a Very kind lady
Glory is a Very kind lady. Very helpful . I appreciate her work
September 26, 2025
Unprompted review
Reply from Vodafone UK - Woolwich
Hi Rachid,
Thank you so much for your wonderful review and the amazing support you’ve shown for Glory—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Moin had great customer service and he…
Moin had great customer service and he was very helpful today . He attended to us efficiently and he was also very funny . Great customer service from him! I’ll sure be back.
September 7, 2025
Unprompted review
Reply from Vodafone UK - Woolwich
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Glory has helped me in upgrading my…
Glory has helped me in upgrading my phone and I am happy for the service provided. I like maintaining a very strong relationship with her.
August 27, 2025
Unprompted review
Reply from Vodafone UK - Woolwich
Hey Christian,
Thanks for the lovely review and fantastic support for Glory.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Service and upgrade
I went to Vodafone for upgrade and I met with asleep she is superb and really good she sorted out everything
August 25, 2025
Unprompted review
Reply from Vodafone UK - Woolwich
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Great service from friendly and helpful team
I came into the store around 5:30 PM on a weekday to purchase a mobile broadband SIM. The team at the store was very helpful and I left with my SIM before 6 PM. I put the new SIM into a used Vodafone GigaCube router that evening, and the service was up and running before 9 AM the following day, just in time to start work. The connection has been stable all day and I have been getting speeds in excess of 200 Mbps.
July 30, 2025
Unprompted review
Reply from Vodafone UK - Woolwich
Hey Cesar,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I would like to give best review to my…
I would like to give best review to my agent Jasleen and she really nice and helpful
July 15, 2025
Unprompted review
Reply from Vodafone UK - Woolwich
Hey Oluwafolakemi,
Thanks for the lovely review and fantastic support for Jasleen. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I seen asleep which was wonderful…
I seen asleep which was wonderful experience with her
July 7, 2025
Unprompted review
Reply from Vodafone UK - Woolwich
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Outstanding Customer Service
I recently had a really stressful experience after my phone was stolen, and I went into the Vodafone store in Woolwich hoping to sort out an upgrade. I was honestly overwhelmed and upset, but I was lucky enough to be helped by Junior — and I can’t thank him enough.
From the moment I walked in, Junior went above and beyond to assist me. He was incredibly patient, kind, and understanding of my situation. He helped guide me through the whole process, offered great advice, and made everything feel much more manageable. What really stood out was that he didn’t just help me in the moment — he followed up with calls and checked in to make sure everything was going smoothly, which I really appreciated.
Over the two days it took to get things sorted, Junior was consistent, professional, and genuinely caring. Thanks to him, I was able to get my new phone, and the whole experience was made 100 times easier.
If you ever need help with anything at the Woolwich Vodafone store, I highly recommend speaking to Junior. He’s a great person and delivers excellent customer service. Truly a standout member of the team!
June 26, 2025
Unprompted review
Reply from Vodafone UK - Woolwich
Hey Stephanie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I went to Vodafone shop today met with…
I went to Vodafone shop today met with asleep she did my upgrade and she solved my problem .
I AM VERY HAPPY
June 5, 2025
Unprompted review
Reply from Vodafone UK - Woolwich
Hi Thakayil,
We're happy to hear that your upgrade was successful and that your issue was resolved! We appreciate you taking the time to share your positive experience with us.
Thanks,
Vodafone Social Media Team
Julian did a great service transferring…
Julian did a great service transferring my data. Fantastic man with a great attitude.
May 21, 2025
Unprompted review
Reply from Vodafone UK - Woolwich
Hey Michael,
Thanks for the lovely review and fantastic support for Julian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I enjoyed great experience with Julian
I enjoyed great experience with Julian. He was helpful in his great service and I will definitely come back
May 21, 2025
Unprompted review
Reply from Vodafone UK - Woolwich
Hey lutfie,
Thanks for the lovely review and fantastic support for Julian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Glory guide me well and She's beautiful…
Glory guide me well and She's beautiful and She's so friendly and makes me feel so welcome.
May 19, 2025
Unprompted review
Reply from Vodafone UK - Woolwich
Hey Dhan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Glory is very Friendly and works fast
Glory is very Friendly and works fast, will be suimt nėr again next time.
May 19, 2025
Unprompted review
Reply from Vodafone UK - Woolwich
Hey Martin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jasleen is a very respectful and humble…
Jasleen is a very respectful and humble customer service personnel
She attended to me in a very polite manner
May 19, 2025
Unprompted review
Reply from Vodafone UK - Woolwich
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I did the tech from asleep and I really…
I did the tech from asleep and I really like her service thank you very much for your help
May 17, 2025
Unprompted review
Reply from Vodafone UK - Woolwich
Hey Jayne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jr was great on advice for my payment
Jr was great on advice for my payment
May 15, 2025
Unprompted review
Reply from Vodafone UK - Woolwich
Hey Mihaela,
Thanks for the lovely review and fantastic support for Jr.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful service from Julian
Very helpful service from Julian. Highly recommend any customer to be served by him.
May 13, 2025
Unprompted review
Reply from Vodafone UK - Woolwich
Hey Chinasa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Julian was very good and provided the…
Julian was very good and provided the best customer service. He is very professional in his work ethic.
May 13, 2025
Unprompted review
Reply from Vodafone UK - Woolwich
Hey Laxmi,
Thanks for the lovely review and fantastic support for Julian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I went to Vodafone store for my upgrade…
I went to Vodafone store for my upgrade I met with jasleen she is so funny and kind
May 12, 2025
Unprompted review
Reply from Vodafone UK - Woolwich
Hey Joshua,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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