M-Jay was brilliant with helping me get a new phone sorted after my previous one broke down. Great customer service skills and has made everhthimg very easy.
Company replied
Location
Switch location4 Ivison Lane, CA14 3DY Workington, GB
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See what reviewers are saying
Called into Vodafone Workington today with problems with my phone was seen by Emily. She spent over an hour troubleshooting and attempting to get to root of problem.Even contacted Samsung and talked... See more
Company replied
I visited the Vodafone store today with my mother to see if we could get her sorted out with a long overdue new phone. Shes not always confident with technology but M Jay really took the time to under... See more
Company replied
Purchased SIM, Aaron was amazing and very friendly. Process was quick and easy, everything explained properly.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Workington
Written by the company
Contact info
4 Ivison Lane, CA14 3DY, Workington, United Kingdom
4.8
Excellent
205 reviews
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Exceptional service from the team
Exceptional service from the team, moved me from pay as you go to pay monthly with great ease. First class service
May 23, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi Raymond,
Thanks for taking the time to leave a review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Excellent Customer Service
Excellent customer service. A visit I was dreading but was fine in store. Thankyou for your prompt and professional service.
May 23, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi Claire,
Thanks for taking the time to leave a review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
The process of changing SIM card…
The process of changing SIM card contracts was made fast and simple thanks to the work of the manager
May 23, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi Tom,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Jaedyn was attentive
Jaedyn was attentive, professional and sorted out all our problems in one visit. He also saved saved us money on a monthly basis. Would highly recommend 👍
May 21, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi Gary,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Great customer service
Great customer service, very informative and supportive in find the best solution that works for your personal situation.
May 20, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hey Brian,
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Emily and Cellen were a great help in…
Emily and Cellen were a great help in store today with a complicated service query.
May 16, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hey CM,
This is really great to hear, thanks for the feedback and support for Emily and Cellen!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Absolutely fabulous staff
Absolutely fabulous staff. So helpful & knowledgeable. Helped save a lot of money.
May 11, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hey there,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Chuffed to bits with the service in…
Chuffed to bits with the service in store. Saving over £400 with my home broadband moving me from BT to Vodafone hassle free. Staff were wonderful. Props to Emily and Neil x
May 10, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hey,
Thanks for letting us know what an amazing job Emily and Neil did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jaedyn from the shop has been…
Jaedyn from the shop has been absolutely amazing
May 4, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi Luce, Thanks for your fab feedback for Jaedyn.
All the best,
The Vodafone Social Media Team
Jaedyn and Cellan were excellent with…
Jaedyn and Cellan were excellent with both the tech transfer and package deal
May 4, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi Matthew, Thanks for your review. I'm glad to hear Chad and Jaedyn were able to help find you the best package available.
Thanks again,
The Vodafone Social Media Team
Jaedyn was very informative and…
Jaedyn was very informative and explained everything about the contract and the airtime. He explained everything and was great to talk to.
May 2, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi Jade,
This is a great review for Jaeden. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Jaedyn was very helpful and polite and…
Jaedyn was very helpful and polite and very informative.
April 27, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hey Elizabeth,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I am very pleased with the service I…
I am very pleased with the service I received in store today by Cellan.
April 26, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi Emma,
It's great t hear you're pleased with the service from Cellan. Thanks for taking your time to leave this review.
This is a great review for Dom. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Whenever I come in for service the…
Whenever I come in for service the service is excellent, the staff are always polite and willing to help.
April 25, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi Ros,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
5 star service
The staff in the store where very professional and polite. They answered all my queries with easy to understand answers. I definitely would recommend and be back in the future.
April 21, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Super helpful
Staff were really helpful Emily and cellan were really helpful and explained everything clearly
April 24, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Amazing staff
Amazing staff. Nothing was too much. Emily is always clear and precise and helped me evey step
Of the way. Always an enjoyable experience going. Very excited for my new phone and watch. Celle. Was also super helpful and made sure i got the best deal. Honest and friendly team. Will be back for next upgrade
April 24, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi Ioba,
Thanks for the lovely review for the team. Enjoy your new phone and watch! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Assisted me in buying a charger
Assisted me in buying a charger, great friendly staff
April 21, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi Dave,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Brilliant staff,excellent
Brilliant staff,excellent advice,perfect service,sorted my phone service ,10/10
April 20, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi Neil,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
The staff were so helpful and explained…
The staff were so helpful and explained everything to me.
Nothing was any trouble.
April 19, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi Christine,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
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