M-Jay was brilliant with helping me get a new phone sorted after my previous one broke down. Great customer service skills and has made everhthimg very easy.
Company replied
Location
Switch location4 Ivison Lane, CA14 3DY Workington, GB
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See what reviewers are saying
Called into Vodafone Workington today with problems with my phone was seen by Emily. She spent over an hour troubleshooting and attempting to get to root of problem.Even contacted Samsung and talked... See more
Company replied
I visited the Vodafone store today with my mother to see if we could get her sorted out with a long overdue new phone. Shes not always confident with technology but M Jay really took the time to under... See more
Company replied
Purchased SIM, Aaron was amazing and very friendly. Process was quick and easy, everything explained properly.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Workington
Written by the company
Contact info
4 Ivison Lane, CA14 3DY, Workington, United Kingdom
4.8
Excellent
205 reviews
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Jack
Fantastic service from Jack super friendly and had great product knowledge. I felt he genuinely cares about the customers experience and value for money not just selling a product to them
July 15, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi Linda,
This is such an amazing review for Jack. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Absolutely brilliant the service 👍
July 17, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hey there,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great experience from Jack!
July 9, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi Ellie. Thank you for your review for Jack. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Teamac
Great experience jaden helped me find a…
Great experience jaden helped me find a phone that i can use
July 6, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi Alison. Thank you for your review for Jaden. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful staff with good knowledge…
Very helpful staff with good knowledge of the products
June 29, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi Rosemary,
Thanks for your lovely review for our Workington store. We appreciate your support.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent service from Jack.
Excellent service from Jack.
Polite, extreamly helpful to ensure i recieved the best deal. Who highly recommend thanks
June 15, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hey Fiona,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful explained in detail my…
Very helpful explained in detail my options not pushing me into more expence. Thank you Jack
June 15, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi there,
Thanks for your review and support.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Neil in the store at Workington store…
Neil in the store at Workington store was very helpful from the moment I walked into the store and made sure my problem was resolved.
Could not have done any more too bloke
June 12, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi Kerry,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Emily has provided great customer…
Emily has provided great customer service.
June 9, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hey Lynsey,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Served by Emily great customer…
Served by Emily great customer experience thanks
June 9, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hey Caroline,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Workington
Hi Ian,
Thanks for taking your time to share this experience and your feedback for Jack.
If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Very helpful and friendly staff
Very helpful and friendly staff
I needed help with a few things on my new phone they helped me solve things quick and fast.
Great customer service
June 7, 2023
Unprompted review
Reply from Vodafone UK - Workington
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Fabulous service by Jack
Fabulous service by Jack, really helpful in sorting out my WiFi for the motorhome and advising me on my phone options. Super friendly, easy experience.
Great store to visit for advice
June 6, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hey Lorna,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Went in for phone
Went into store to sort out a new contract Jack and Emily was absolutely superb and so welcoming, engaged in conversation and was so polite all throughout got me what I needed and had a good laugh alongside would 100% recommend going to this store for all your needs ! Thank you all so much
May 31, 2023
Unprompted review
Reply from Vodafone UK - Workington
This is great to see Sky, and just how we want our customers to feel when they visit us. Thanks for your awesome review,
The Vodafone Social Media Team
Jack was really helpful
Jack was really helpful. Got me such better deal.
May 30, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hey Rachel,
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Excellent help from Jack who is in…
Excellent help from Jack who is in training and with help from Emily. They fixed my problem with speed and efficiency plus saving myself a lot of money. Thanks
May 30, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hey Angela,
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
New phone
We visited vodephon today and we're delt with by Jayden. He was brilliant explained everything so I could understand and sorted out all our needs.
May 29, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi Amanda,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Fantastic help and great experience…
Fantastic help and great experience from Jayden and Jack in the shop. Couldn't be more helpful.
May 29, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi Nigel,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Workington
Hey David,
Thanks for the lovely review and fantastic support for Mick.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jack was amazing 👏
May 26, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hey Dawn,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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