M-Jay was brilliant with helping me get a new phone sorted after my previous one broke down. Great customer service skills and has made everhthimg very easy.
Company replied
Location
Switch location4 Ivison Lane, CA14 3DY Workington, GB
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See what reviewers are saying
Called into Vodafone Workington today with problems with my phone was seen by Emily. She spent over an hour troubleshooting and attempting to get to root of problem.Even contacted Samsung and talked... See more
Company replied
I visited the Vodafone store today with my mother to see if we could get her sorted out with a long overdue new phone. Shes not always confident with technology but M Jay really took the time to under... See more
Company replied
Purchased SIM, Aaron was amazing and very friendly. Process was quick and easy, everything explained properly.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Workington
Written by the company
Contact info
4 Ivison Lane, CA14 3DY, Workington, United Kingdom
4.8
Excellent
205 reviews
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Emily has been amazing yet again always…
Emily has been amazing yet again always so helpful and goes above and beyond everytime I enter the shop
August 14, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi Kimberley,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent service
Excellent service. Jack was very helpful and explained everything. Quick service. Thank you.
August 14, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hey Marie,
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Fantastic Service from Jack
I had not been able to access emails on my phone since changing computers for 4 weeks. I had tried various solutions non had worked Jack sorted it for me in 10 mins Thank You
August 8, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hey Hill,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Fab service, from start to finish.
Aaron made the process from.start to finish effortless. I was dreading the day when my old phone stopped working. The thought of picking a new one, sorting the data, monthly costs etc. Aaron took care of everything. His knowledge was second to non. He was helpful, polite and friendly. Would definitely recommend.
August 7, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hey Joanne,
Thanks for letting us know what an amazing job Aaron did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service. Information communicated clearly and concisely. Above and and beyond what would normally be expected. Could not fault my visit to Vodaphone shop Workington today.
August 1, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi Lisa,
Thank you for your review. It’s fantastic to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.
Thanks,
Vodafone Social Media Team
Purpose of visit was to renew contract…
Purpose of visit was to renew contract and upgrade phone .My advisor Emily was a delight - calm , patient knowledgeable , professional and friendly . Everything went well and I came away very happy.
July 28, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi Emma. Thank you for your review for Emily. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aarron
Aaron was extremely helpful sorted out my phone, broadband & devices saving me money per month
July 28, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hey there,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Emily was extremely pleasant and left…
Emily was extremely pleasant and left me feeling at ease
July 25, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hey Patricia,
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Emily was very helpful
July 25, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi diane,
Thanks for your review for Emily. We appreciate your support.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Emily is always so helpful when me and…
Emily is always so helpful when me and my wife come in to store
July 25, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi Derek,
This is a great review for Emily. Thanks for your kind words.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Was very helpful pleased with service…
Was very helpful pleased with service from Emily very helpful staff
July 24, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi Ms Georgina Fulton,
Thanks for your review for Emily.
If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Called into Vodafone Workington today…
Called into Vodafone Workington today with problems with my phone was seen by Emily.
She spent over an hour troubleshooting and attempting to get to root of problem.Even contacted Samsung and talked through technical issues only specialist support could provide. To say Emily went above and beyond is an understatement...Well done and thank you.
July 24, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi Paul,
This is such an amazing review for Emily. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great service by Emily recommended…
Great service by Emily recommended anytime
July 24, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi David,
Thanks for your review for Emily. We appreciate your support.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Amazing service in the store from Emily…
Amazing service in the store from Emily after a really bad service with the phone team. Nothing is an issue for them in store
July 24, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi Emma. Thank you for your review for Emily. Minus your experience prior, it's nice to read lovely feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Emily was very efficient and helpful.
July 24, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi Alison. Thank you for your review for Emily. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service. Very helpful with all my questions.
New phone sorted without any issues.
Thanks to Jaedyn for all your help.
July 24, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi. Thank you for your review for Jaedyn. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jaedyn really helpful
July 24, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi Charles. Thank you for your review for Jaedyn. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Emily was very efficient
Emily was very efficient, she had a great knowledge of the information I needed and to top it all off sorted me out an fantastic new deal . Excellent service .
July 24, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi John. Thank you for your review for Emily. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service and friendly service…
Excellent service and friendly service will return back to see Jack when I'm due again and he is a keeper for Vodafone e
July 21, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hey Dawn,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Emily was a fantastic help today in…
Emily was a fantastic help today in store she helped me get a new phone for less than I was currently paying.
July 19, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hey Jean,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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