M-Jay was brilliant with helping me get a new phone sorted after my previous one broke down. Great customer service skills and has made everhthimg very easy.
Company replied
Location
Switch location4 Ivison Lane, CA14 3DY Workington, GB
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See what reviewers are saying
Called into Vodafone Workington today with problems with my phone was seen by Emily. She spent over an hour troubleshooting and attempting to get to root of problem.Even contacted Samsung and talked... See more
Company replied
I visited the Vodafone store today with my mother to see if we could get her sorted out with a long overdue new phone. Shes not always confident with technology but M Jay really took the time to under... See more
Company replied
Purchased SIM, Aaron was amazing and very friendly. Process was quick and easy, everything explained properly.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Workington
Written by the company
Contact info
4 Ivison Lane, CA14 3DY, Workington, United Kingdom
4.8
Excellent
205 reviews
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Brilliant customer service!
From the moment we walked into the Workington store, Jack was welcoming and very informative. I'm not very tech savvy, so Jack answered all the questions I had in a very understandable way, unlike a member of staff in the EE shop, who was quite condescending.
I am totally happy with the deal I got and have already swapped one of my children's phones over to Vodafone as well
February 15, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hey Karen,
Thanks so much for taking the time to leave this great feedback about your experience with Jack. We really appreciate you leaving this review.
Don't forget to check out the VeryMe section of your online account for exclusive offers!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Happy new phone
Connor has provided excellent service today, helping me to choose a new phone and was clear and concise. Very friendly service. Thank you to Connor I am one happy customer.
February 7, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hi Eleanor. Thank you for your review for Connor. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack in the Workington store went above…
Jack in the Workington store went above and beyond today, his customer service was excellent, a really great lad who I would certainly recommend to anyone that wanted to sign up with Vodafone.
January 26, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hi Dean. Thank you for your review for Jack. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic
Fantastic service from Connor and Jack today they set myself and my mum up with a new phone and contract saving us some money on our monthly bills.
They were both knowledgeable and friendly
January 26, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hi Sarah. Thank you for your review for Connor and Jack. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone, Workington - 5 Stars
I went to Vodafone, Workington to switch from EE and have to say the service was simply fantastic.
There were 3 members of staff who all pitched in with parts of my visit, all who were very friendly and very knowledgeable. They worked to get me and subsequently my partner the best possible deals, even advising us of the best places to go to get the best prices for our old phones.
This is what customer service should be, in what can be a confusing area for many people. All 3 are a credit to Vodafone.
January 24, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hi Adam, This is great to see and just how we want our customers to feel when they visit us. Thanks for your awesome review for the team in Workington, The Vodafone Social Media Team
Thank you
Thank you very much to Jack and Connor whom were both knowledgeable and had a good advice. Phone and apps all set up quickly and with no issues
January 23, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hi Anita,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very helpful and friendly served ish…
Very helpful and friendly served ish and Connor
January 15, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hi Sarah. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely first class from Jack
December 4, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi Brendan,
It's great to hear your feedback for Jack, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brilliant service
The staff are all great and very helpful. Super satisfied with the level of service. Thank you.
November 30, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hey Sam,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service provided by Aaron
Excellent service provided by Aaron. Very helpful & knowledgable on all aspects of Samsung products.
Rating 11/10....
November 28, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi Steven. Thank you for your review for Aaron. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nothing but helpful from arrrron in the…
Nothing but helpful from arrrron in the workington shop very helpful plesent and friendly. The person on the chat on helpline yesterday was amazing.
November 27, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi David,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Helpful
Helpful. I have speech difficulties and they were all very patient
November 22, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi Angie,
This is a great review for our Workington store. Thanks for sharing.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Staff were great and very helpful
October 21, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi Deborah,
Thank you for reviewing, and sharing this great feedback.
If you ever need help, feel free to pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brilliant help and service from the…
Brilliant help and service from the whole team when I came in with an issue. Initial issue had been made worse by online support, but the team at Workington sorted it out for me
September 2, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hey Claire,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service and very helpful
October 14, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hey Karl,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Highly recommend Workington store
Highly recommend Workington store, the staff are very pleasant and helpful. They really know their stuff and can explain very technical issues in a language an older none technical person as myself can easily understand. So thank you so much for making my first experience as a new Vodafone customer so welcoming.
October 4, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hey Janice,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great store staff
I was helped by Aarron and Emily in store and they were both fantastic. I have moved from being with o2 for over 20 years to Vodafone due to the offers being better. I am really happy with my new phone and the level of service from the staff in the store. Aarron helped set up my new phone and he was very knowledgeable and patient with me. I would recommend Vodafone purely due to the service I received from the staff in the store.
October 4, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi Samantha,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Amazing help from Aarron nice just…
Amazing help from Aarron nice just being able to talk to someone in person
August 24, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi Michael. Thank you for your review for Aaron. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Emily pleasant…
Excellent service from Emily pleasant staff and very efficient and worthy of a payrise
August 22, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi Robert. Thank you for your review for Emily. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, the team looked at all my accounts to see what savings could be made and I got a great deal on a new phone.
August 15, 2023
Unprompted review
Reply from Vodafone UK - Workington
Hi Mrs Clair Brown,
Thanks for your review for our Workington store.
I’m glad to hear you found the best option for you in there.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
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