M-Jay was brilliant with helping me get a new phone sorted after my previous one broke down. Great customer service skills and has made everhthimg very easy.
Company replied
Location
Switch location4 Ivison Lane, CA14 3DY Workington, GB
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See what reviewers are saying
Called into Vodafone Workington today with problems with my phone was seen by Emily. She spent over an hour troubleshooting and attempting to get to root of problem.Even contacted Samsung and talked... See more
Company replied
I visited the Vodafone store today with my mother to see if we could get her sorted out with a long overdue new phone. Shes not always confident with technology but M Jay really took the time to under... See more
Company replied
Purchased SIM, Aaron was amazing and very friendly. Process was quick and easy, everything explained properly.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Workington
Written by the company
Contact info
4 Ivison Lane, CA14 3DY, Workington, United Kingdom
4.8
Excellent
204 reviews
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Lovely and polite
Lovely and polite, did exactly what I needed, was able to sort new phone and add to other contacts.
September 12, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hi Sarah,
Thanks for taking the time to write such a great review! It's great to see the team were get set up with what you needed. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Arron and summer were wonderful 10 out…
Arron and summer were wonderful 10 out of 10 for both. Fantastic people
September 2, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hi Shirley. Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with Arron and summer.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Needed a new sim card for partner store…
Needed a new sim card for partner store was very helpful got me good deal
August 30, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hi Mariia, It's good to see our team were able to provide you with a new SIM.
Thanks for your awesome feedback, The Vodafone Social Media Team
Fantastic
Fantastic. Levente was very helpful and explained all the plans to me which I find quite difficult to understand! Every question was answered thoroughly. Great service from a friendly and helpful salesperson.
August 23, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hey Dunn,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Aarron and summer were great help
Aarron and summer were great help, very knowledgeable and even stayed behind to help me!
August 23, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hey Lynn,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Workington
Hi Ian,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
Excellent service as always been a…
Excellent service as always been a customer for many years. Lovely lads Aaron & Jaedyn always happy to help.
July 25, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hi Gillian,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service
Lev was a great guy. So helpful and professional. I'm so happy.
July 22, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hi Um,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the positive feedback about Lev.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Reply from Vodafone UK - Workington
Hey Jeffrey,
Thanks for sharing this great feedback with us!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Workington
Hi Anne!
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks again, Vodafone Social Media Team
Excellent service from Jack.
Jack was very knowledgeable and helped me out. Got me a good deal. I was very pleased.
Thank you Jack. Very professional.
June 18, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hi Lynda,
It's great to hear about your recent experience and feedback for Jack.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fantastic service again from Jack and…
Fantastic service again from Jack and the staff in the Workington store. Helpful, friendly and extremely knowledgeable. Won't go anywhere else. We came away with everything we needed. it's good to know that if we need any help we can always return. Great work!
May 4, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hi there,
We're delighted you had an amazing experience in store and got the help you needed. Thanks for your feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Absolutely fantastic customer service
Absolutely fantastic customer service, couldn't be more helpful. Jack went above and beyond for me. Very nice experience instore. What wonderful staff you have.
May 2, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hi Tina,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Aaron was very helpful as we are not…
Aaron was very helpful as we are not good with technology. Very patient. Full marks.
April 30, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hey,
We really appreciate the 5 stars! Thanks for taking the time to share this amazing feedback about Aaron.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Engaging- good listener- clear…
Engaging- good listener- clear explanations - very good zeal for very good deals - excellent all round service
April 23, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hi D DAY,
Thanks for this feedback and kind words for our Workington store. We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Jack was really helpful and got me the…
Jack was really helpful and got me the best deal on a new phone, very friendly!
April 13, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hey Lucy,
Thanks for taking the time to share this positive feedback with us! We're so happy that Jack managed to find you the perfect deal. Enjoy your new phone!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Workington
Hi Carol. Thank you for your review for Ish. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Have always used this store because of…
Have always used this store because of the exellent service and help and hope to continue to do so
March 12, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hi there,
It's great to see you're getting great service from out Workington team. We really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very polite,courteous and helpful staff…
Very polite,courteous and helpful staff - made the purchase a good experience
February 26, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hey George,
This is really lovely to hear!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Thank you to Jack and Ollie
Thank you to Jack and Ollie for such exemplary customer service and for being patient with me in making the right decision and for going that extra mile
A huge big thank you
February 13, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hi Peter,
Thank you for your review and feedback for Jack and Ollie, this is great to hear!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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