M-Jay was brilliant with helping me get a new phone sorted after my previous one broke down. Great customer service skills and has made everhthimg very easy.
Company replied
Location
Switch location4 Ivison Lane, CA14 3DY Workington, GB
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See what reviewers are saying
Called into Vodafone Workington today with problems with my phone was seen by Emily. She spent over an hour troubleshooting and attempting to get to root of problem.Even contacted Samsung and talked... See more
Company replied
I visited the Vodafone store today with my mother to see if we could get her sorted out with a long overdue new phone. Shes not always confident with technology but M Jay really took the time to under... See more
Company replied
Purchased SIM, Aaron was amazing and very friendly. Process was quick and easy, everything explained properly.
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Workington
Written by the company
Contact info
4 Ivison Lane, CA14 3DY, Workington, United Kingdom
4.8
Excellent
204 reviews
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Aaron and Summer were brilliant
Aaron and Summer were brilliant. Very patient and knowledgeable. I would give them a payrise.
January 8, 2025
Unprompted review
Reply from Vodafone UK - Workington
Hi Neil,
Thank you for reviewing and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Aaron was very helpful
Aaron was very helpful. All my data from my old phone was transfered to y new one.
January 7, 2025
Unprompted review
Reply from Vodafone UK - Workington
Hi,
Thank you for taking the time to leave us a 5 star review! We're glad to hear the team have managed to get your new phone set up.
Thanks,
The Vodafone Social Media Team
Summer was very helpful and polite…
Summer was very helpful and polite while figuring out suitable plans for us.
January 4, 2025
Unprompted review
Reply from Vodafone UK - Workington
Hi Margaret,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Friendly and helpful staff
Jack was really friendly and helpful, and managed to get us an excellent deal for 3 phone's for the children
January 2, 2025
Unprompted review
Reply from Vodafone UK - Workington
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Jaedyn helped sort out dads new phone…
Jaedyn helped sort out dads new phone after his SIM card failed. Plenty of help.
December 29, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hi Geffery, It's great to hear we were able to find your dad a deal. Hope he's loving his new handset ☺️ Thanks, The Vodafone Social Media Team
Went into the Workington store…
Went into the Workington store yesterday and was served my Lev.
Very knowledgable and helpful about an upgrade.
Came home with a new phone and contract.
Thank you
December 15, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hello, Helen,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Summer was very helping handling my…
Summer was very helping handling my upgrade and helping transfer my data. Whole team made me feel welcome.
December 13, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hey Bernard,
Thanks for the lovely review and fantastic support for Summer.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Summer was very helpful; advising me on my new contract and phone upgrade. Also sorted an upgrade to my son’s contract. Friendly and quick service, thank you. Also advised on the right accessories to get.
November 28, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hi Gemma,
We’re glad to hear you both found the best deals, when visiting Summer in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Friendly staff
November 11, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hello, Harry,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jaedyn was very helpful helping me set…
Jaedyn was very helpful helping me set up a new UK contract after I arrived from Australia I will be back to set up hbb
November 8, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hey Dawwie,
Thanks for the lovely review and fantastic support for Jayden.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lev was very helpful and patient
Lev was very helpful and patient. The team at the store seem very happy.
November 1, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hello, Claire,
Thanks for letting us know what an amazing job Lev did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Aaron was extremely helpful and…
Aaron was extremely helpful and transferred everything onto my new phone and set it up do everything was working. I would always go to Vodafone for a new mobile.
November 1, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hello, Marie.
It's always our aim to provide a helpful service, so it's great to hear that Aaron delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I would definitely recommend to come to…
I would definitely recommend to come to vodafone office in workington. People that works here always will help, advice and meet you with smile. I had to work with Lev, he did find the best plan for me and offer additional thing which are suit for my work. Went home with 2 devices and wonderfully service provided.
October 16, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hi Mariia,
These are lovely kind words of feedback for Lev and our store. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
A very helpful lad his name was lev as a pensioner…
A very helpful lad he's name is lev as a pensioner he helped me get best deals well done and thank you
October 14, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hello, Lynne,
It's great to hear that you received a 5 star service from Lev! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience!
Popped in just find out some info Jack greeted us, told us everything we need to know, we ended up with 2 new phones and a SIM deal with fantastic discounts. We pay less a month now then we did with our old phones. Super friendly, polite and informative. 5 Star service! Thank you Jack & Team!
October 10, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hi Sarah. Thank you for your review for Jack. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic visit.
Went into the Workington store with a query on getting a new phone. I wanted to switch from my current OnePlus to an iPhone but unsure what was good for me.
I was greeted and assisted by Aarron who was very welcoming and made me feel comfortable and guided me to the phone which suited my needs - iPhone 15. I was served by Jaedyn whilst Aarron checked availability of the phone to see if I was able to get it the same day.
The service was amazing and I will definitely be returning.
October 5, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hi Kurt,
Thanks for reviewing and sharing your feedback. It's great to hear about your recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jaedyn helped reduce my bill and helped…
Jaedyn helped reduce my bill and helped set up my new phone very helpful and friendly
October 3, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hello, Elanor,
It's great to hear about the positive experience which you had with Jaedyn. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic service
Fantastic service, highly helpful young lady. Served by Summer
October 1, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hi B.Wilkinson,
Thanks for sharing this review for Summer. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Fantastic customer service
Fantastic customer service. Problem was solved within minutes and even got brilliant deal.
Jack very informative and explained everything even in years to come with this company.
September 16, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hello,
This is fantastic to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jaedyn was very helpful and processed…
Jaedyn was very helpful and processed my order with ease.
September 13, 2024
Unprompted review
Reply from Vodafone UK - Workington
Hi Aarron,
Thanks for the five star feedback for Jaedyn. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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