M-Jay was brilliant with helping me get a new phone sorted after my previous one broke down. Great customer service skills and has made everhthimg very easy.
Company replied
Location
Switch location4 Ivison Lane, CA14 3DY Workington, GB
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See what reviewers are saying
Called into Vodafone Workington today with problems with my phone was seen by Emily. She spent over an hour troubleshooting and attempting to get to root of problem.Even contacted Samsung and talked... See more
Company replied
I visited the Vodafone store today with my mother to see if we could get her sorted out with a long overdue new phone. Shes not always confident with technology but M Jay really took the time to under... See more
Company replied
Purchased SIM, Aaron was amazing and very friendly. Process was quick and easy, everything explained properly.
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Workington
Written by the company
Contact info
4 Ivison Lane, CA14 3DY, Workington, United Kingdom
4.8
Excellent
204 reviews
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Excellent service and very friendly
Excellent service and very friendly
June 2, 2025
Unprompted review
Reply from Vodafone UK - Workington
Hey Rob,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great help from Jaedyn sorting my sons…
Great help from Jaedyn sorting my sons phone contract
May 31, 2025
Unprompted review
Reply from Vodafone UK - Workington
Hey Mark,
Thanks for the lovely review and fantastic support for Jaedyn.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Summer the sales assistant was very…
Summer the sales assistant was very friendly and helpful and delt with my upgrade extremely well. She was really knowledgeable about Vodafone products.
I left a very happy customer thankyou.
May 22, 2025
Unprompted review
Reply from Vodafone UK - Workington
Hi there,
Thanks for the lovely review and fantastic support for Summer.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely amazing service from the…
Absolutely amazing service from the store staff
May 19, 2025
Unprompted review
Reply from Vodafone UK - Workington
Hey ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Workington
Hey Ruth,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great upgrade deal in no time in store.
Just upgraded my phone at Vodafone Workington store. Store assistant Aaron was very helpful and efficient and I had my new phone and contract without any fuss or delay. Although it's day one I think it's probably the best deal I've had in the years I've been with Vodafone, and for me the in-store experience was much better than navigating online. Many thanks to Aaron for his help and advice, and I recommend this store without hesitation.
May 7, 2025
Unprompted review
Reply from Vodafone UK - Workington
Hey David,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great help
Jaedyn helped me find a must cheaper deal for the same plan.
April 26, 2025
Unprompted review
Reply from Vodafone UK - Workington
Hey Nicole,
Thanks for the lovely review and fantastic support for Jaedyn.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great Service
April 19, 2025
Unprompted review
Reply from Vodafone UK - Workington
Hey Jack,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Aarron was a great help with upgrading…
Aarron was a great help with upgrading our phones and made the whole experience very easy and was very knowledgeable.
April 24, 2025
Unprompted review
Reply from Vodafone UK - Workington
Hey Nicola,
Thanks for the lovely review and fantastic support for Aarron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The sales assistant was very helpful &…new phone & broard band
The sales assistant was very helpful & knowledgeable her name was summer
April 7, 2025
Unprompted review
Reply from Vodafone UK - Workington
Hey Susan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack spend the time to make sure…
Jack spend the time to make sure everything on my phone was set up and ready to go even though I didn't buy it from yourselves.
March 30, 2025
Unprompted review
Reply from Vodafone UK - Workington
Hey Chris,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Service was excellent and very helpful…
Service was excellent and very helpful happy with the service
March 21, 2025
Unprompted review
Reply from Vodafone UK - Workington
Hi Amanda,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Aarron was very useful in finding me…
Aarron was very useful in finding me the right product and guiding me through the whole process.
March 20, 2025
Unprompted review
Reply from Vodafone UK - Workington
Hi Marie,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Samsung s25 ultra. I've been with Vodafone for about 4…
I've been with Vodafone for about 4 years now while I've had my Huawei, as I've always been impressed with the service. Decided to come into the Workington branch today to finally upgrade my phone and was seen too by a extremely helpful women called summer, who talked me though the difference of a Samsung s24 ultra and the s25 ultra. Very knowledgeable and helped to customise my phone contract so it suited my needs the best.
Now I've got it up and running I couldn't be happier. Just want to thank summer she was a pleasure to deal with and her customer service skills are top notch.
March 1, 2025
Unprompted review
Reply from Vodafone UK - Workington
Hi Aaron,
This is lovely feedback for Summer. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Reply from Vodafone UK - Workington
Hi Roy,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Jaedyn was very very helpful
Jaedyn was very very helpful. Pleasant and polite. A credit to your company.
February 21, 2025
Unprompted review
Reply from Vodafone UK - Workington
Hey Adrian,
Thanks for letting us know what an amazing job Jaedyn did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Aaron was extremely helpful &…
Aaron was extremely helpful & supportive - I am something of a technical luddite. He made me feel valued. His patience is second to none.
February 12, 2025
Unprompted review
Reply from Vodafone UK - Workington
Hi Rosemary,
Thanks for your review for Aaron. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Aaron was a great help pre ordering a…
Aaron was a great help pre ordering a new s25 ultra.
January 25, 2025
Unprompted review
Reply from Vodafone UK - Workington
Hi there,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Excellent service
Excellent service, professional, polite, friendly. Served by Lev
January 21, 2025
Unprompted review
Reply from Vodafone UK - Workington
Hi Alan,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Great service from Jack today
Great service from Jack today, very knowledgeable and made the whole process painless.
January 13, 2025
Unprompted review
Reply from Vodafone UK - Workington
Hi Sandra,
Thanks for the great feedback for Jack, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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