M-Jay was brilliant with helping me get a new phone sorted after my previous one broke down. Great customer service skills and has made everhthimg very easy.
Company replied
Location
Switch location4 Ivison Lane, CA14 3DY Workington, GB
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See what reviewers are saying
I visited the Vodafone store today with my mother to see if we could get her sorted out with a long overdue new phone. Shes not always confident with technology but M Jay really took the time to under... See more
Company replied
Called into Vodafone Workington today with problems with my phone was seen by Emily. She spent over an hour troubleshooting and attempting to get to root of problem.Even contacted Samsung and talked... See more
Company replied
Just upgraded my phone at Vodafone Workington store. Store assistant Aaron was very helpful and efficient and I had my new phone and contract without any fuss or delay. Although it's day one I think i... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Workington
Written by the company
Contact info
4 Ivison Lane, CA14 3DY, Workington, United Kingdom
4.8
Excellent
204 reviews
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The overall service was professional
The overall service was professional. Patrick was a great help and found me a very suitable plan.
October 25, 2025
Unprompted review
Reply from Vodafone UK - Workington
Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us regarding the professional service! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jaedyn was great helped me get a great…
Jaedyn was great helped me get a great number for my new phone
October 22, 2025
Unprompted review
Reply from Vodafone UK - Workington
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Excellent service
Excellent service. Very helpful. I was struggling online to buy my new phone but Levi was really helpful and managed to help me to decide what is the best option for myself.
October 17, 2025
Unprompted review
Reply from Vodafone UK - Workington
Hi. We're happy to hear that you received excellent and helpful service. We appreciate you letting us know that our team member assisted you in choosing the best phone for your needs. Thank you for your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aarron was very helpful and friendly…
Aarron was very helpful and friendly and took the time to help find a suitable phone for myself.
October 1, 2025
Unprompted review
Reply from Vodafone UK - Workington
Hey Summer,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Really helpful staff
Really helpful staff. Patrick was friendly and knowledgeable, helped me transfer things over from my old phone
September 24, 2025
Unprompted review
Reply from Vodafone UK - Workington
Hey Alastair,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Aarron was great with helping us decide…
Aarron was great with helping us decide our next phone and with setting it up. Amazing customer service.
September 15, 2025
Unprompted review
Reply from Vodafone UK - Workington
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Workington
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
The Staff in the Workington store were…
The Staff in the Workington store were great. Patrick was really helpful and helped me get the right deal. I recommend this store to others.
August 16, 2025
Unprompted review
Reply from Vodafone UK - Workington
We appreciate your fantastic support for our team member. If you need anything, please reach out to our Social Media team. Thanks again!
Vodafone Social Media Team
Patrick and jaedyn were great help…
Patrick and jaedyn were great help setting up my new phone
August 7, 2025
Unprompted review
Reply from Vodafone UK - Workington
Hey Jan,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Patrick and Jaedyn.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent
Jaedyn was an excellent help, brilliant customer service. Will be back as great experience.
August 4, 2025
Unprompted review
Reply from Vodafone UK - Workington
Hey Leesa,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Aarron and the whole team were…
Aarron and the whole team were incredibly helpful getting my new phone set up
August 1, 2025
Unprompted review
Reply from Vodafone UK - Workington
Hey Carol ,
Thanks for the lovely review and fantastic support for Aarron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Patrick and Lev have made a great job…
Patrick and Lev have made a great job sorting my phone out today
July 21, 2025
Unprompted review
Reply from Vodafone UK - Workington
Hey Marise,
Thanks for the lovely review and fantastic support for Patrick.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The retail adviser was an exceptional…
The retail adviser was an exceptional advisor and she was also training a colleague at the same time but still made me feel very welcome. The information provided was everything required and offered with no rush. I appreciated everything.
July 8, 2025
Unprompted review
Reply from Vodafone UK - Workington
Hey Ryan,
Thank you for the wonderful review and your excellent support for the staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent and very efficient service…
Excellent and very efficient service from Aaron and summer who ended up more like friends than staff, shop area clean pleasant and well laid out 👍
July 4, 2025
Unprompted review
Reply from Vodafone UK - Workington
Hey James,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very friendly helpful and informative
July 1, 2025
Unprompted review
Reply from Vodafone UK - Workington
Hey Gillian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great help explaining my bill and…
Great help explaining my bill and renewing contracts. Jaedyn was very friendly.
June 26, 2025
Unprompted review
Reply from Vodafone UK - Workington
Hey Elizabeth,
Thanks for the lovely review and fantastic support for Jaedyn.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Summer at the Workington branch helped…
Summer at the Workington branch helped both myself and my daughter it was excellent service and competes all of my requirements to the highest standard. With myself who is not tech savvy but helped and exceeded my expectations
June 23, 2025
Unprompted review
Reply from Vodafone UK - Workington
Hi Craig. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you to Aarron at Workington…
Thank you to Aarron at Workington Vodafone, amazing care and patience in upgrading my phone today. A really nice team. Very much appreciated.
June 9, 2025
Unprompted review
Reply from Vodafone UK - Workington
Hi Sarah.
We're happy to hear about the amazing support you received while upgrading your phone and we're glad you enjoyed your experience with our agent Aarron.
Thanks,
Vodafone Social Media Team
June 7th 2025
Lev was very helpful and knowledgeable. The most pleasant advisor we have come across. Thank you for your help
June 7, 2025
Unprompted review
Reply from Vodafone UK - Workington
Hi Dannielle.
We're happy to hear that you found our agent Lev to be so helpful and knowledgeable.
Thanks,
Vodafone Social Media Team
Excellent service and very friendly
Excellent service and very friendly
June 2, 2025
Unprompted review
Reply from Vodafone UK - Workington
Hey Rob,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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