Vodafone UK - Worthing Reviews 

223
TrustScore 5 out of 5

4.8

14 Montague Street, BN11 3HA Worthing, GB


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Rated 5 out of 5 stars

Called in as my phone was due for an upgrade. Introduced to very helpful Georje who talked me through my options and found me an excellent deal with the help of Lana who was also training up Harry. Gr... See more

Company replied

Rated 5 out of 5 stars

Marley and Gorje were extremely helpful in the store! Helped me with a very good broadband deal and it was a very smooth and easy experience from beginning to getting the broadband all set up and work... See more

Company replied

Rated 5 out of 5 stars

The member of staff, think her name was Heidi, with the help of another advisor talk me through the positives of my phone update. Even saying it might be more beneficial and money saving to come back... See more

Company replied

Rated 5 out of 5 stars

Went in to start a new contract today, and Georje was so helpful. I’d been putting it off for a while and was worried about transferring my old number across and Georje did everything for me and was h... See more

Company replied


Company details


Contact info

  • 14 Montague Street, BN11 3HA, Worthing, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

223 reviews

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4.8

All reviews

(223)

41,513 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Service

Ben! Ben made it great. He was helpful and talked me through all the options when upgrading my handset today.
The customer service and staff in the Worthing Vodafone branch is fantastic. Thank you.

May 1, 2026
Unprompted review
Vodafone UK - Worthing logo

Reply from Vodafone UK - Worthing

Hey Anita,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We were served by Marley ,was quite…

We were served by Marley ,was quite nervous about making changes from our old provider . Marley was very patient, gave us plenty of help, we are very pleased with the deals he gave us, all the staff were friendly and helpful.

May 1, 2026
Unprompted review
Vodafone UK - Worthing logo

Reply from Vodafone UK - Worthing

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Baqir

Great service from Baqir . Everything explained and a very smooth process .

April 23, 2026
Unprompted review
Vodafone UK - Worthing logo

Reply from Vodafone UK - Worthing

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went in to upgrade my sim only

Went in to upgrade my sim only, super helpful service from Ben, was seen to promptly, quick service and very helpful. Thank you vodafone worthing

April 21, 2026
Unprompted review
Vodafone UK - Worthing logo

Reply from Vodafone UK - Worthing

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came in looking for a new phone and…

I came in looking for a new phone and Harrison helped me, he was very professional and explained everything to me. Will definitely be coming back here

April 13, 2026
Unprompted review
Vodafone UK - Worthing logo

Reply from Vodafone UK - Worthing

Hey Tina,

Thanks for the lovely review and fantastic support for Harrison.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fin is an asset to Vodaphone

Fin was very polite, helpful & understanding without being patronising. Fin explained what he was doing & why he was doing it. Thank U very Fin

April 3, 2026
Unprompted review
Vodafone UK - Worthing logo

Reply from Vodafone UK - Worthing

Hey Dave,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Friendly and knowledgable and managed to balance costs with product really well.

March 27, 2026
Unprompted review
Vodafone UK - Worthing logo

Reply from Vodafone UK - Worthing

Hey Amie,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The assistant was very polite

The assistant was very polite, very helpful and sorted everything out very satisfied

March 25, 2026
Unprompted review
Vodafone UK - Worthing logo

Reply from Vodafone UK - Worthing

Hey Winter,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Marley was very helpful

Marley was very helpful

March 19, 2026
Unprompted review
Vodafone UK - Worthing logo

Reply from Vodafone UK - Worthing

Hey Mark,

Thanks for the lovely review and fantastic support for Marley.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

A Big thank you to Finlay at Vodafone…

A Big thank you to Finlay at Vodafone in Worthing high street in helping me with my new purchase of i-phone 16. Great salesman and helpful.

Thanks Finlay.
Phil & Paula Milsom.

March 6, 2026
Unprompted review
Vodafone UK - Worthing logo

Reply from Vodafone UK - Worthing

Hey Philip
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Marley worthing branch

Everything marley done was professional and very well mannered . He really helped me find my daughter the best possible deal on her new phone. Great service

February 15, 2026
Unprompted review
Vodafone UK - Worthing logo

Reply from Vodafone UK - Worthing

Hey David,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Harrison was extremely helpfull with…

Harrison was extremely helpfull with choosing my new device especially with helping transfer all my information

February 14, 2026
Unprompted review
Vodafone UK - Worthing logo

Reply from Vodafone UK - Worthing

Hey Barbara,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben from Vodafone

Ben from Vodafone, Worthing was very professional, understanding and listened to our requirements. The whole atmosphere of the branch was excellent..,well done. We will definitely go back & recommend

February 13, 2026
Unprompted review
Vodafone UK - Worthing logo

Reply from Vodafone UK - Worthing

Hey Julie,

This is really lovely to hear, thanks for the review for Ben!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came in today to sort out my…

I came in today to sort out my contracts and Harrison was friendly and helpful and explained everything clearly

February 13, 2026
Unprompted review
Vodafone UK - Worthing logo

Reply from Vodafone UK - Worthing

Hey Sheena,
 
Thanks for the lovely review and fantastic support for Harrison.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Megan Listened to my needs

Megan Listened to my needs. Offered good suggestions. Was courteous in manner.
Harrison was also very helpful. Overall very happy with Worthing vodafone. Excellent staff.

February 13, 2026
Unprompted review
Vodafone UK - Worthing logo

Reply from Vodafone UK - Worthing

Hey Orla,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Megan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service from Ben he organised…

Very good service from Ben he organised me an amazing new deal and assisted with my set up highly reccomend

February 6, 2026
Unprompted review
Vodafone UK - Worthing logo

Reply from Vodafone UK - Worthing

Hey Isobel,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly & Professional

From the moment I walked in, the staff were welcoming and attentive. I was served by Ben in the Worthing store, he was incredibly knowledgeable, professional, patient, and explained everything in a way that was easy to understand. Their friendly approach made the whole process stress-free and enjoyable. Shop was clean and laid out well, I didn't have to wait to be served which is always a bonus. Happy to recommend Vodafone Worthing to friends and family. Thanks Ben :)

January 12, 2026
Unprompted review
Vodafone UK - Worthing logo

Reply from Vodafone UK - Worthing

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

Marley was very helpful and managed to get a lot of discounts across my accounts. Very friendly team in store.

January 7, 2026
Unprompted review
Vodafone UK - Worthing logo

Reply from Vodafone UK - Worthing

Hey Sharon,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We were served by BEN

We were served by BEN. He was professional, friendly and very knowledgeable regarding products available.
Really helpful and solved all our issues no problem. Highly recommend

January 7, 2026
Unprompted review
Vodafone UK - Worthing logo

Reply from Vodafone UK - Worthing

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helped us so much thank you!!

January 2, 2026
Unprompted review
Vodafone UK - Worthing logo

Reply from Vodafone UK - Worthing

Hey Grace,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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