Vodafone UK - Wythenshawe Reviews 

190
TrustScore 5 out of 5

4.9

18A The Birtles Civic Centre, Wythenshawe, M22 5RF MANCHESTER, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Sam, Jake and Rachel are welcoming, friendly and patient! Took my new phone in to the store today to transfer my ESIM and physical SIM. Not a quick process but they all helped me get sorted. Sam, Ja... See more

Company replied

Rated 5 out of 5 stars

Jake and Rachael have been nothing but fantastic, kind , considerate and gone above and beyond for me on both visits to the shop recently. They have sorted all my problems out with ease and a friendly... See more

Company replied

Rated 5 out of 5 stars

Rachael was amazing. Going through all the best options for broadband for my busy household! Explained everything fully to help me make a clear decision. After doing a spot check on my account, Rach... See more

Company replied

Rated 4 out of 5 stars

Jake and Jay were both unbelievably helpful. I greatly appreciated their help, they were both knowledgeable, friendly, and provided wonderful customer service skills. 10/10 for service.

Company replied


Company details


Contact info

  • 18A The Birtles Civic Centre, Wythenshawe, M22 5RF, MANCHESTER, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

190 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(190)

41,521 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Sam, Jake and Rachel are welcoming, friendly and patient! Took my new phone in to the store today to transfer my ESIM and physical SIM. Not a quick process but they all helped me get sorted.
Sam, Jake and Rachel are a credit to Vodafone!

July 10, 2026
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey Vee,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Attende Vodafone phone shop

Attende Vodafone phone shop, the service was second to none 10/10
Thank you

July 8, 2026
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey Steven,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very cooperative staff and it was nice…

Very cooperative staff and it was nice experience

July 1, 2026
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The experience was really great

The experience was really great , stuff was very helpful

July 1, 2026
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake and Rachael

Jake and Rachael have been nothing but fantastic, kind , considerate and gone above and beyond for me on both visits to the shop recently. They have sorted all my problems out with ease and a friendly vibe. Could not recommend them both enough.

June 24, 2026
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey Sophie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake’s customer service was impeccable…

Jake’s customer service was impeccable today, he helped me with every question, and he searched for everything I needed and wanted and was very helpful
10/10

June 13, 2026
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey Danielle,

Thanks for the lovely review and fantastic support for Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Jake was great he really helped me today

Jake was great he really helped me today

June 12, 2026
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake was amazing

Jake was amazing, went the extra mile for me

June 13, 2026
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey Arron,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake the shop manager has gone above…

Jake the shop manager has gone above and beyond to help me and my daughter. He was very patient, kind and considerate. Keep it up jake

June 1, 2026
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey Precious,

Thanks for the lovely review and fantastic support for Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very professional and knowledgeable

Very professional and knowledgeable, felt well looked after

May 13, 2026
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey Anna,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very straight forward racheal and Jake…

Very straight forward racheal and Jake at wythenshawe were very helpful and talked me through my options.

May 5, 2026
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey Carla,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and super helpful great…

Very friendly and super helpful great customer experience

May 2, 2026
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Service is amazing

Service is amazing, Staff are always friendly and always happy to give you the best experiences

May 2, 2026
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My phone had an app accidentally put…

My phone had an app accidentally put on.i went to Stockport branch to help me.staff member said he had to disabled my phone.i couldn't get absolutely nothing on it all my apps emails and photos. I went to wythenshawe branch and within minutes. John and Rachel got all my stuff back on my phone.i was absolutely delighted what they did.i am a happy costumer. Thank you John and Rachel.

April 29, 2026
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey Lesley,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

10/10 service

10/10 service and experience from Rach and Jake

April 28, 2026
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey Mavis,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The representative did well to explain…

The representative did well to explain things jn details

April 27, 2026
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey Emelia,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rach and Mahi were great

Rach and Mahi were great.
They both really helped me today

April 23, 2026
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Perfect as always straight in and out…

Perfect as always straight in and out pleasure as always

April 21, 2026
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey Sarah,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Perfect customer service

Perfect customer service

April 2, 2026
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey David,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammad was a great help and sorted…

Mohammad was a great help and sorted our voxi problem for us which wasn t easy. I would recommend Vodafone ans especially Mohammad to anyone!

March 30, 2026
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey Les,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look