Vodafone UK - Wythenshawe Reviews 

195
TrustScore 5 out of 5

4.9

18A The Birtles Civic Centre, Wythenshawe, M22 5RF MANCHESTER, GB


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Rated 5 out of 5 stars

Jake Carr took control of a problem we had experienced after trying to solve it on the my vodafone website We cannot thank him enough for the patience and help he showed us over the 3 visits we had t... See more

Company replied

Rated 5 out of 5 stars

Racheal, Sam and Nathan, each were superstars today. Racheal especially was very knowledgeable and provided lots of helpful advice. No stone was left unturned during my mid-device plan upgrade with tr... See more

Company replied

Rated 4 out of 5 stars

Jake and Jay were both unbelievably helpful. I greatly appreciated their help, they were both knowledgeable, friendly, and provided wonderful customer service skills. 10/10 for service.

Company replied

Rated 5 out of 5 stars

Rachael was amazing. Going through all the best options for broadband for my busy household! Explained everything fully to help me make a clear decision. After doing a spot check on my account, Rach... See more

Company replied


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  • 18A The Birtles Civic Centre, Wythenshawe, M22 5RF, MANCHESTER, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

195 reviews

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4.9

All reviews

(195)

42,866 reviews in the last 12 months

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Rated 5 out of 5 stars

Thankyou so much Mr Jake for sorting…

Thankyou so much Mr Jake for sorting everything for me without any hassle.

September 22, 2025
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey Ajith,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service from the guys in store

Amazing service from the guys in store

September 22, 2025
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey Donna,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service
Lovely staff

September 22, 2025
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey Ben,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

friendly and supportive staff

September 12, 2025
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I can never fault the staff in the…

I can never fault the staff in the wythenshawe branch. There always very welcoming and helpful

September 2, 2025
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

We're so glad to hear that you receive such great service at the Wythenshawe branch. We appreciate you taking the time to share your positive experience!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Whent to my local store has couldn't…

Whent to my local store has couldn't get on my app, John was courteous and polite, took me through everything that i managed to get wrong, no issues whatsoever, he was very efficient and patient, im a very happy customer 😀

September 5, 2025
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

We're happy to hear that you had such a positive experience in our store. We appreciate your kind words regarding the assistance you received.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service provided by John

Brilliant service provided by John, who helped transfer all my data from my old broken phone to my new one.

August 20, 2025
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hi Valerie,

Thank you so much for your wonderful review and the amazing support you’ve shown for John—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Maisy and John offered a great service…

Maisy and John offered a great service today. Very helpful and friendly. Will recommend and come back again.
Thanks.

August 19, 2025
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake & staff we helpful

Jake & staff were very helpful, timely & very knowledgeable- would highly recommend!

August 16, 2025
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

We appreciate your fantastic feedback!
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake store manager in Wythenshawe …

Jake store manager in Wythenshawe branch amazing service

August 7, 2025
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey Kristian,

Thanks for the lovely review and fantastic support for Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

What a great team

What a great team in the wythenshawe store. Everytime I come in they are always smiling and willing to help.
Massive thanks to Rachel for sorting my upgrade

August 5, 2025
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey Linda,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake was super helpful and…

Jake was super helpful and knowledgeable, answered our many questions. Nothing was never too much. Would highly recommend Vodaphone store, Wythenshawe

August 4, 2025
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey Cat,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

John and Jake at the Wythenshawe…

John and Jake at the Wythenshawe Vodafone were extremely helpful and friendly in helping me identify a new phone to upgrade to.

August 4, 2025
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hi Mark,

Thank you so much for your wonderful review and the amazing support you’ve shown for John and Jake—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful

Really helpful, staff very knowledgeable and advised me on which phone and package woukd suit me

July 17, 2025
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey Tracey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

John

John, mark and Rachael were amazing. Great customer service and very helpful. Would 100% recommend to family and friends

July 11, 2025
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey Melanie,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about John, Mark and Rachael.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

John

John, mark and Rachael were amazing. Great customer service and very friendly. Would recommend to family and friends

July 11, 2025
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey Eva,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service from John

Amazing service from John. Would 100% be coming back to the Wythenshawe store

July 3, 2025
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey Julie,

Thanks for the lovely review and fantastic support for John.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Racheal from wythyshawe

Racheal was extremely helpful in helping me upgrade my device and sim plan. Had answers to every question I had. And managed to get me the best deal available .

July 2, 2025
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey Kristian,

Thanks for the lovely review and fantastic support for Racheal.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came into Vodaphone

Came into Vodaphone, staff were amazing, very helpful up graded my sims for less price and got more and all round so helpful, professional and even sorted me an upgrade
So big thank you to you all
Round

June 27, 2025
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey Jennifer,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service
Really helpful

June 9, 2025
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hi Maisie. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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