Jake Carr took control of a problem we had experienced after trying to solve it on the my vodafone website We cannot thank him enough for the patience and help he showed us over the 3 visits we had t... See more
Company replied
Location
Switch location18A The Birtles Civic Centre, Wythenshawe, M22 5RF MANCHESTER, GB
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See what reviewers are saying
Racheal, Sam and Nathan, each were superstars today. Racheal especially was very knowledgeable and provided lots of helpful advice. No stone was left unturned during my mid-device plan upgrade with tr... See more
Company replied
Jake and Jay were both unbelievably helpful. I greatly appreciated their help, they were both knowledgeable, friendly, and provided wonderful customer service skills. 10/10 for service.
Company replied
Rachael was amazing. Going through all the best options for broadband for my busy household! Explained everything fully to help me make a clear decision. After doing a spot check on my account, Rach... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Wythenshawe
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
18A The Birtles Civic Centre, Wythenshawe, M22 5RF, MANCHESTER, United Kingdom
4.9
Excellent
195 reviews
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John was a great help with us upgrading…
John was a great help with us upgrading our phones! Nice and easy :)
January 10, 2026
Unprompted review
Reply from Vodafone UK - Wythenshawe
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Wythenshawe
Hey *CUSTOMER NAME*,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The best customer servicever…
The best customer service I've ever had in any phone shop.Got best deals ever. Definitely coming back for another upgrade. The staff were absolutely helpful. Happy happy happy. They've just made my Christmas the best
December 23, 2025
Unprompted review
Reply from Vodafone UK - Wythenshawe
Hey Thabani,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
10/10 experience
10/10 experience, staff where brilliant and a great deal
December 13, 2025
Unprompted review
Reply from Vodafone UK - Wythenshawe
Hey Jake,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
John and Rachel were brilliant a…
John and Rachel were brilliant a pleasure to be served by them as always, I travel from wakey as the shop assistants are always helpful and friendly
December 11, 2025
Unprompted review
Reply from Vodafone UK - Wythenshawe
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into store with a phone issue.
Came into store with a phone issue.
I saw Jake the store manager who was really professional and helped me with this.
5 stars
December 5, 2025
Unprompted review
Reply from Vodafone UK - Wythenshawe
Hey Ruth,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rachel was super helpful I was served…
Rachel was super helpful I was served by her last time always helpful always friendly and always recommended the best option for me personally
December 2, 2025
Unprompted review
Reply from Vodafone UK - Wythenshawe
Hey Yemisi,
Thanks for the lovely review and fantastic support for Rachel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Wythenshawe
Hey there,
Thanks for the lovely review and fantastic support for John.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Civic Store experience
Visited Civic Store 22/11/25 and the staff were absolutely fantastic. Can’t remember all the names but Rachel was one of them. They got me a great deal on a new phone, sorted me out with a sim for my young daughter and swapped my broadband to a cheaper deal which I hadn’t even thought to ask about. They offered us some Xmas chocolate and even gave me an ice cold drink to save me going to the shop. One of the best in store experiences I’ve had anywhere.
November 22, 2025
Unprompted review
Reply from Vodafone UK - Wythenshawe
Hey Marc,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, John at wythenshawe branch was very helpful, approachable and knowledgeable. Thank you very much
November 5, 2025
Unprompted review
Reply from Vodafone UK - Wythenshawe
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Maisie was really helpful and sorted my…
Maisie was really helpful and sorted my phone out super fast
Thank you
November 13, 2025
Unprompted review
Reply from Vodafone UK - Wythenshawe
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
I had a great experience
I had a great experience! The team was friendly, patient, and very helpful. They guided me through every step of getting my new phone and setting it up with vodaphone, making the whole process smooth and stress-free.
November 13, 2025
Unprompted review
Reply from Vodafone UK - Wythenshawe
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Rachael was brilliant and very helpful
Rachael was brilliant and very helpful
November 13, 2025
Unprompted review
Reply from Vodafone UK - Wythenshawe
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Friendly and informative
Friendly and informative. Not trying to sell the most expensive phone.
October 27, 2025
Unprompted review
Reply from Vodafone UK - Wythenshawe
Hi. We're happy to hear that you found our team friendly and informative! We appreciate your feedback regarding our approach to finding the right phone for you. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Racheal was really patient and helpful.
Racheal was really patient and helpful.
October 17, 2025
Unprompted review
Reply from Vodafone UK - Wythenshawe
Hi Bagu. Thank you for your review for Racheal. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Wythenshawe
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Really great experience
Really great experience! Easy and efficient
October 14, 2025
Unprompted review
Reply from Vodafone UK - Wythenshawe
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Staff was very kind and helpful
Staff was very kind and helpful. All my questions have been answered fully and completely. Entire process was very smooth.
October 1, 2025
Unprompted review
Reply from Vodafone UK - Wythenshawe
Hey Tomasz,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Had a wonderful experience in store
Had a wonderful experience in store. Rachel, looked after me, got the best contract deal, saving me money. Been a Vodafone customer over 30 years will never leave them. Very very happy customer. Thank you Racheal, and Vodafone.
September 27, 2025
Unprompted review
Reply from Vodafone UK - Wythenshawe
Hey Mike,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Was dealt with by Maisie and John Jae…
Was dealt with by Maisie and John just want to say I am beyond happy they were absolutely fantastic. Will recommended to everyone. Thank you guys.
September 24, 2025
Unprompted review
Reply from Vodafone UK - Wythenshawe
Hey Iram,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
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