Jake Carr took control of a problem we had experienced after trying to solve it on the my vodafone website We cannot thank him enough for the patience and help he showed us over the 3 visits we had t... See more
Company replied
18A The Birtles Civic Centre, Wythenshawe, M22 5RF MANCHESTER, GB
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Jake Carr took control of a problem we had experienced after trying to solve it on the my vodafone website We cannot thank him enough for the patience and help he showed us over the 3 visits we had t... See more
Company replied
Racheal, Sam and Nathan, each were superstars today. Racheal especially was very knowledgeable and provided lots of helpful advice. No stone was left unturned during my mid-device plan upgrade with tr... See more
Company replied
Jake and Jay were both unbelievably helpful. I greatly appreciated their help, they were both knowledgeable, friendly, and provided wonderful customer service skills. 10/10 for service.
Company replied
Rachael was amazing. Going through all the best options for broadband for my busy household! Explained everything fully to help me make a clear decision. After doing a spot check on my account, Rach... See more
Company replied
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18A The Birtles Civic Centre, Wythenshawe, M22 5RF, MANCHESTER, United Kingdom
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The representative did well to explain things jn details

Reply from Vodafone UK - Wythenshawe
Rach and Mahi were great.
They both really helped me today

Reply from Vodafone UK - Wythenshawe
Perfect as always straight in and out pleasure as always

Reply from Vodafone UK - Wythenshawe

Reply from Vodafone UK - Wythenshawe
Mohammad was a great help and sorted our voxi problem for us which wasn t easy. I would recommend Vodafone ans especially Mohammad to anyone!

Reply from Vodafone UK - Wythenshawe
Racheal is absoulutely amazing her customer service is outstanding very pleased to be served by racheal again very helpful and willing to go to the next step to help

Reply from Vodafone UK - Wythenshawe
Good knowledge of the products and offers

Reply from Vodafone UK - Wythenshawe
Jake and the team were spot on 10/10.
Helped me sort a new phone in store, really pleased with the service received by the team in Wythenshawe

Reply from Vodafone UK - Wythenshawe
Came into store for some advice because I thought i was paying a bit to much. Rachel and jake were brilliant. Left with a new phone and paying less. Fantastic customer service.

Reply from Vodafone UK - Wythenshawe
Very helpful , happy to help . Showed different services and recommended which would be best for what we use for

Reply from Vodafone UK - Wythenshawe
Always such good service coming in store. Racheal was able to help me get a better deal on my broadband. Never had a bad experience

Reply from Vodafone UK - Wythenshawe

Reply from Vodafone UK - Wythenshawe
Staff were polite, helped with everything up until the end. Very satisfied with service delivery. Staff was quick and friendly whilst serving. Very easy to communicate with

Reply from Vodafone UK - Wythenshawe
Experience was amazing, the staff were friendly made sure all the questions were answered, had a laugh. Great vibe!

Reply from Vodafone UK - Wythenshawe
I had great experience with your staff at Wythenshawe Vodafone office they were very helpful to me.
Rachel was a wonderful customer service
Thanks very much Rachel

Reply from Vodafone UK - Wythenshawe
Very happy as the process was very simple and the member of staff Rachel was helpful.

Reply from Vodafone UK - Wythenshawe
Mo, was very professional and helpful in sorting out my problems.

Reply from Vodafone UK - Wythenshawe
The service from staff member Rachel was the best I have ever received from any of the staff I ever dealt with ….. she was amazing .

Reply from Vodafone UK - Wythenshawe
Im very happy, fast and reliable service,John was very nice with me and his explanation was very accurately,making me safe.Thank you John.
Regarding Tudor

Reply from Vodafone UK - Wythenshawe
Always amazing customers service and the most helpful people

Reply from Vodafone UK - Wythenshawe
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