Vodafone UK - Wythenshawe Reviews 

195
TrustScore 5 out of 5

4.9

18A The Birtles Civic Centre, Wythenshawe, M22 5RF MANCHESTER, GB


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Rated 5 out of 5 stars

Jake Carr took control of a problem we had experienced after trying to solve it on the my vodafone website We cannot thank him enough for the patience and help he showed us over the 3 visits we had t... See more

Company replied

Rated 5 out of 5 stars

Racheal, Sam and Nathan, each were superstars today. Racheal especially was very knowledgeable and provided lots of helpful advice. No stone was left unturned during my mid-device plan upgrade with tr... See more

Company replied

Rated 4 out of 5 stars

Jake and Jay were both unbelievably helpful. I greatly appreciated their help, they were both knowledgeable, friendly, and provided wonderful customer service skills. 10/10 for service.

Company replied

Rated 5 out of 5 stars

Rachael was amazing. Going through all the best options for broadband for my busy household! Explained everything fully to help me make a clear decision. After doing a spot check on my account, Rach... See more

Company replied


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  • 18A The Birtles Civic Centre, Wythenshawe, M22 5RF, MANCHESTER, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

195 reviews

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4.9

All reviews

(195)

42,657 reviews in the last 12 months

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Rated 5 out of 5 stars

The representative did well to explain…

The representative did well to explain things jn details

April 27, 2026
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey Emelia,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rach and Mahi were great

Rach and Mahi were great.
They both really helped me today

April 23, 2026
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Perfect as always straight in and out…

Perfect as always straight in and out pleasure as always

April 21, 2026
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey Sarah,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Perfect customer service

Perfect customer service

April 2, 2026
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey David,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammad was a great help and sorted…

Mohammad was a great help and sorted our voxi problem for us which wasn t easy. I would recommend Vodafone ans especially Mohammad to anyone!

March 30, 2026
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey Les,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Racheal

Racheal is absoulutely amazing her customer service is outstanding very pleased to be served by racheal again very helpful and willing to go to the next step to help

March 27, 2026
Unprompted review
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Reply from Vodafone UK - Wythenshawe

Hey Stuart,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good knowledge of the products and…

Good knowledge of the products and offers

March 26, 2026
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey Michael,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake and the team were spot on 10/10.

Jake and the team were spot on 10/10.
Helped me sort a new phone in store, really pleased with the service received by the team in Wythenshawe

March 25, 2026
Unprompted review
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Reply from Vodafone UK - Wythenshawe

Hey Peter,

Thanks for the lovely review and fantastic support for Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came into store for some advice because…

Came into store for some advice because I thought i was paying a bit to much. Rachel and jake were brilliant. Left with a new phone and paying less. Fantastic customer service.

March 24, 2026
Unprompted review
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Reply from Vodafone UK - Wythenshawe

Hey Stephanie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful , happy to help . Showed different services and recommended which would be best for what we use for

March 9, 2026
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey Emma,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Always such good service coming in…

Always such good service coming in store. Racheal was able to help me get a better deal on my broadband. Never had a bad experience

March 9, 2026
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey Yaniv,

Thanks for the lovely review and fantastic support for Racheal.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service from John

Fantastic service from John

February 16, 2026
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey Angela,

Thanks for the lovely review and fantastic support for John.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Polite and comfortable space

Staff were polite, helped with everything up until the end. Very satisfied with service delivery. Staff was quick and friendly whilst serving. Very easy to communicate with

February 10, 2026
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey Teddy,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly environment, friendly staff.

Experience was amazing, the staff were friendly made sure all the questions were answered, had a laugh. Great vibe!

February 10, 2026
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey Bibi,

This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had great experience with your staff…

I had great experience with your staff at Wythenshawe Vodafone office they were very helpful to me.

Rachel was a wonderful customer service

Thanks very much Rachel

February 10, 2026
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey Samson,

Thanks for the lovely review and fantastic support for Rachel.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

New simcard

Very happy as the process was very simple and the member of staff Rachel was helpful.

February 9, 2026
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey George,

Thanks for the lovely review and fantastic support for Rachel.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mo,gave me a goox new deal.

Mo, was very professional and helpful in sorting out my problems.

February 5, 2026
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey Ronal,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The service from staff member Rachel…

The service from staff member Rachel was the best I have ever received from any of the staff I ever dealt with ….. she was amazing .

January 12, 2026
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Im very happy

Im very happy, fast and reliable service,John was very nice with me and his explanation was very accurately,making me safe.Thank you John.
Regarding Tudor

January 10, 2026
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey Tudor,

Thanks for the lovely review and fantastic support for John.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Always amazing customers service and…

Always amazing customers service and the most helpful people

January 10, 2026
Unprompted review
Vodafone UK - Wythenshawe logo

Reply from Vodafone UK - Wythenshawe

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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