Jake Carr took control of a problem we had experienced after trying to solve it on the my vodafone website We cannot thank him enough for the patience and help he showed us over the 3 visits we had t... See more
Company replied
18A The Birtles Civic Centre, Wythenshawe, M22 5RF MANCHESTER, GB
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Jake Carr took control of a problem we had experienced after trying to solve it on the my vodafone website We cannot thank him enough for the patience and help he showed us over the 3 visits we had t... See more
Company replied
Racheal, Sam and Nathan, each were superstars today. Racheal especially was very knowledgeable and provided lots of helpful advice. No stone was left unturned during my mid-device plan upgrade with tr... See more
Company replied
Rachael was amazing. Going through all the best options for broadband for my busy household! Explained everything fully to help me make a clear decision. After doing a spot check on my account, Rach... See more
Company replied
Jake and Jay were both unbelievably helpful. I greatly appreciated their help, they were both knowledgeable, friendly, and provided wonderful customer service skills. 10/10 for service.
Company replied
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18A The Birtles Civic Centre, Wythenshawe, M22 5RF, MANCHESTER, United Kingdom
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Jake was really helpful and patient with setting up my new phone, and giving me plenty of options moving forward!

Reply from Vodafone UK - Wythenshawe

Reply from Vodafone UK - Wythenshawe
Jake provided perfect customer service, he was warm and welcoming and explained everything clearly, I would definitely recommend visiting the wythenshawe store

Reply from Vodafone UK - Wythenshawe
Dealt with Jake the assistant manager at Vodafone Wythenshawe, he was very professional and gave me the best deal that suited me. Service was great.

Reply from Vodafone UK - Wythenshawe

Reply from Vodafone UK - Wythenshawe
Very satisfied with the service received today from Jake.
I will definitely recommend him to all my friends and family.
Thank you very much for serving me today Jake as you have always do.
Give great advice to costumer, always make sure that the customer is happy and satisfied with the service provided

Reply from Vodafone UK - Wythenshawe

Reply from Vodafone UK - Wythenshawe
Jason was excellent explained everything perfectly and ensured I had correct deal for me.
A great ambassador for Vodafone.

Reply from Vodafone UK - Wythenshawe
I was served today by Jake, who went above and beyond. Exceptional customer service.

Reply from Vodafone UK - Wythenshawe
Jen in Vodafone Wythenshawe was absolutely fantastic. 10/10 service. She answered all the questions we had and was able to get us a fab deal. Plus made us laugh. Really enjoyed our trip to Vodafone today!

Reply from Vodafone UK - Wythenshawe
Excellent service very pro staff thank you guys much appreciated 👏 👍

Reply from Vodafone UK - Wythenshawe
We visited the store today and dealt with Jake, who was great. Fantastic customer service, and made the whole process very easy to switch over from another network - helped with the PAC and phone set up.

Reply from Vodafone UK - Wythenshawe
Excellent customer service. Jake and Jane was great

Reply from Vodafone UK - Wythenshawe
Jake was great with helping me get my upgrade sorted and all my questions. He was very patient and understanding. Highly recommend going to this branch

Reply from Vodafone UK - Wythenshawe
Jake was very helpful with the problem I came in with but also told me I could save money on my plan, no pressure to buy anything I didn’t want to but also helped with travel passes for roaming for an upcoming holiday. Genuine interest and great service

Reply from Vodafone UK - Wythenshawe
Jake was amazing even though I wasted over an hour of his time with a SIM issue that he had previously explained wouldn't work. Such a calm guy...... love him.

Reply from Vodafone UK - Wythenshawe
Very good service and assistance from Jen, went through multiple sim only and device options with me to find the best option for me and my usage! Very knowledgeable, friendly, and helpful!

Reply from Vodafone UK - Wythenshawe
Jake was excellent, made me understand of the full terms and conditions of the contract and helped me throughout the process of getting my new SIM setup and ready.

Reply from Vodafone UK - Wythenshawe
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