Voiceflex Reviews 173

Stuart is fantastic, really helped out with a porting issue We've been having getting a number across. Was quickly and efficiently resolved.

Steve was very helpful with a porting request that we currently have that is getting rejected. He took time to try and get to the bottom of why its getting rejected.

Fast response from Nigel.
Thank you.

Suki has been helping me with a large porting project and has managed to save me a lot of time and energy - so grateful

Stuart has also helped me out with most of non-geo ports, not all of them have been smooth but he has always been there to help

Suki is fantastic, always helpful and looking to make things easier for us. Porting is a bloody nightmare at times especially on large projects. Something that the industry could massively improve on but whilst the likes of OFCOM scratch their heads on how that is done Suki continues to make our lives a little easier in getting our customers ported over.

Suki is always extremely helpful and understanding. Very quick to respond and assist with any issues. Fantastic service from both support and porting teams.

I would highly recommend the porting team. They always go the extra step to help you with issues. Great work Sukhvinder Singh and thank you for all your support.

Another seemless port of four numbers carried out by Suki at Voiceflex - many thanks again.

Richard

Suki on the number ports team was very helpful as always with getting our port requests placed and keeping me updated

Mick is always helpful and prompt with his responses.

A pleasure to put business with. Suki often goes above and beyond for stress free orders. The whole team is without flaw.

Excellent support and guidance for provisioning of international number. Navigating the compliance for these can be challenging. Stuart's help was really appreciated. We have a very happy customer. Thank you.

I have dealt with Voiceflex for many years in different roles throughout the company ie Network, billing etc through all of these changes I’ve always found Katherine to go over and above any support questions I’ve asked, even though she may not be in that team. We recently had an issue with a billing file, I raised this with Katherine and it was resolved and re-issued within about 10 minutes! Billing can always be a stressful time during the month, so I felt this quick response and efficiency really should not go unnoticed! Thank you

Suki is an excellent coordinator who will always do his upmost to assist with queries

Easy to get through to - explains easily - friendly service

Suki is a legend, and always goes above and beyond compared to other carriers that we deal with. Asset to any business.

Great service from Katherine as always. This morning we had a major issue with one of our client and Katherine managed to resolve this issue in professional and timely manner.
It is always a pleasure to deal with people like Katherine. Well done and many thanks!

I use the Voiceflex number porting regularly and everything always goes smoothly.

Usually most ports are simple, but I had a complex multi number ISDN30 port which presented a challenge as only one number had to be ported.

Suky guided me through the process and has given me confidence that the number port will proceed without any issues on the appointed date

I would like to thank everyone at Voiceflex for their continued support with the number ports, faults, and account queries we regularly raise. Andrew and a number of his team that we deal with (Katherine, Amelia, Stuart, Suki) respond to us in a timely manner and are always happy to help with our queries. All of our dealings are positive and I would recommend them to anyone.
Thank you :)