Voila Voile Reviews 

58
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Fantastic service and quality! I ordered a pair of made to measure curtains with lining from the company which were delivered on time and beautifully made. However I realized that I had miscalculate... See more

Rated 5 out of 5 stars

Customer service was amazing, rushed through an order for me so it arrived before I went on holiday and responded to emails really promptly. The made to measure voiles were beautiful when they arrived... See more

Rated 5 out of 5 stars

I exhaustively searched every online curtains store to find burgundy chenille curtains for my home cinema room. Only Voila Voile had them. The choices of fabrics was far superior to any I had seen e... See more

Company replied

Rated 5 out of 5 stars

This is my 3rd set of curtains from Voila Voile, they are all really lovely but the last ones are exceptional, the fabric is beautiful. Secret Garden Silky Cream & Pastel Teal Floral Curtain with Go... See more

Company replied

Company details

  1. Curtain Supplier and Maker

Written by the company

Shop for a wide selection of stunning custom curtains, including blackout curtains, velvet curtains, sheer curtains, and more. Enjoy our easy measuring and fitting guide, receive FREE samples, and benefit from fast delivery.


Contact info

4.8

Excellent

TrustScore 5 out of 5

58 reviews

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4.8

All reviews

(58)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Takes long to receive but really gorgeous curtains

It takes quite a long time to receive the order and they often need a nudge to send it, but the result is absolutely stunning. Both the voiles and the curtains look extremely well. The fabrics are gorgeous and the execution is professional. I did have an issue with the number of eyelets for one pair of curtains in the living room which had less eyelets than the other and created a visual imbalance with less pleats, particularly as the width wasn't big, but they rectified it free of charge. I will certainly order new curtains for my bedrooms too.

July 29, 2024
Unprompted review
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Reply from Voila Voile

Thank you so much for your kind words! We truly appreciate you taking the time to leave a review and are delighted to hear you’re happy with your experience. Your support means a lot to us!

Rated 5 out of 5 stars

Gorgeous curtains

Free samples. High quality, gorgeous curtains. Great communication. Love love this company.

June 15, 2024
Unprompted review
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Reply from Voila Voile

Thank you so much for sharing your experience. We’re delighted you’re pleased with our products and look forward to helping you again soon!

Rated 5 out of 5 stars

Excellent quality and very pretty…

Excellent quality and very pretty curtains.

April 3, 2024
Unprompted review
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Reply from Voila Voile

We really appreciate your kind words. It’s wonderful to know you’re satisfied with your order, and we look forward to providing you with more great experiences!

Rated 5 out of 5 stars

Lounge curtains

The curtains are a joy for the eye and were done much quicker than any of the Sydney-based companies. The quality of the fabric is excellent, and the sawing job is flawless. Good value for money, highly recommend!

May 6, 2024
Unprompted review
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Reply from Voila Voile

Thank you so much for your kind words! We truly appreciate you taking the time to leave a review and are delighted to hear you’re happy with your experience. Your support means a lot to us!

Rated 5 out of 5 stars

Exactly what I’m looking for

I would like to share my experience with the Voila Voile.This a high quality fabric and you can choose any size and what you need specifically to your room. I recommend this online store because they always know what you need. I’m really pleased with my curtains, thank you so much.

November 23, 2023
Unprompted review
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Reply from Voila Voile

We truly appreciate you taking the time to leave a review. It’s fantastic to hear you’re happy with your order, and we can’t wait to serve you again!

Rated 5 out of 5 stars

Exactly what we were looking for

Was looking for a particular style of voile for my grandaughters bedroom
I came across voila voile and found the perfect voile with a under the sea theme
When they arrived they were absolutely gorgeous look great great and made to measure was perfect fit and beautifully made
My grandaughter loves them
Deffinately buy again

January 20, 2024
Unprompted review
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Reply from Voila Voile

Thank you so much for sharing your experience. We’re delighted you’re pleased with our products and look forward to helping you again soon!

Rated 5 out of 5 stars

Very high quality drapery

Very high quality drapery; beautiful fabric, quickly shipped. (You can't reach them on the phone; and their response to emails is very slow...so there's a bit of a leap of faith when ordering. But I was very pleased with the product.)

February 8, 2024
Unprompted review
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Reply from Voila Voile

We really appreciate your kind words. It’s wonderful to know you’re satisfied with your order, and we look forward to providing you with more great experiences!

Rated 5 out of 5 stars

The quality is excellent for the money…

The quality is excellent for the money and the customer service and communication was also good. Would buy again. Thank you.

January 3, 2024
Unprompted review
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Reply from Voila Voile

Thank you for taking the time to leave a review. We’re thrilled to hear you’re happy with our products and can’t wait to serve you again!

Rated 5 out of 5 stars

After receiving first order and not…

After receiving first order and not being satisfied with it, I contacted the company and they offered to remake the curtains for no additional cost to make sure I am happy and got what I paid for. So you can confidently shop here, fabric quality is great, but always get the sample first to make sure you are happy with the actual colour.

March 27, 2024
Unprompted review
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Reply from Voila Voile

We greatly appreciate your feedback. It’s fantastic to know you’re pleased with your order, and we look forward to delighting you with future purchases!

Rated 5 out of 5 stars

I recently ordered some linen curtains…

I recently ordered some linen curtains and am thrilled with how they have turned out. Delivery was as quoted and the quality and finish is just perfect. I also think they are really good value for money as the window I was dressing is large and to find a curtain big enough from Zara would have been a lot more expensive. A great company! Highly recommend.

March 26, 2024
Unprompted review
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Reply from Voila Voile

Thank you so much for your kind words! We truly appreciate you taking the time to leave a review and are delighted to hear you’re happy with your experience. Your support means a lot to us!

Rated 5 out of 5 stars

I am delighted with my curtains from…

I am delighted with my curtains from Voila Voile. I am ordering a second pair for another room. Beautifully made and very professional to deal with. Eithne

February 16, 2024
Unprompted review
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Reply from Voila Voile

We truly appreciate you taking the time to leave a review. It’s fantastic to hear you’re happy with your order, and we can’t wait to serve you again!

Rated 5 out of 5 stars

Beautiful well made curtains

I am building a house so have been gradually ordering the curtains, one window at a time, from Voila Voile. I can’t get enough of the embroidered sheers and curtain sets. So far I’ve got the Sunflower set, the floral and bird print and the butterflies and they are all quality made, sturdy fabrics.

March 23, 2024
Unprompted review
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Reply from Voila Voile

Thank you so much for sharing your experience. We’re delighted you’re pleased with our products and look forward to helping you again soon!

Rated 5 out of 5 stars

Great quality curtain

Great quality curtain, lovely material, delivered on schedule. Very happy with it.

February 16, 2024
Unprompted review
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Reply from Voila Voile

We really appreciate your kind words. It’s wonderful to know you’re satisfied with your order, and we look forward to providing you with more great experiences!

Rated 5 out of 5 stars

Happy with the purchase

Happy with the purchase, curtains good quality and well made. I had some special requests about bottom stiching, which was done accordingly. Great customer service.

March 18, 2024
Unprompted review
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Reply from Voila Voile

Thank you for taking the time to leave a review. We’re thrilled to hear you’re happy with our products and can’t wait to serve you again!

Rated 5 out of 5 stars

Well done, Voila Voile!

I ordered custom drapery through Voila Voile and they were so well made. I have sewn curtains before and I know how much of a challenge it is to create straight cuts and perfect seams, especially with very long curtains. I literally cannot find a flaw with them. The fabric is luxe, the blackout element is well done, and they came well packaged. The company was good with communication as well. I will be ordering from them again in the future.

February 4, 2024
Unprompted review
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Reply from Voila Voile

We greatly appreciate your feedback. It’s fantastic to know you’re pleased with your order, and we look forward to delighting you with future purchases!

Rated 5 out of 5 stars

100% Perfect In More Ways Than One

I ordered my curtains which arrived many weeks ahead of my new curtain poles (made to order). I let Voila Voile know that, it would be weeks "before" I opened my delivery as I was awaiting my poles & fitting and IF I had any issues I wouldn't know until such time of them being fitted. 100% acceptable to them no issues at all. I had them fitted yesterday OMG they look absolutely perfect, beautiful, hang fabulous and sit perfect. I love them I really do, I kept going upstairs to have another look at them. The customer service before, during and after is second to none. I will definitely be ordering my next set of curtains for downstairs from them and I 100% ++++++ endorse them to you all to order, I am so very happy - thank you so much Voila Voile - Merry Christmas to you all x

December 13, 2023
Unprompted review
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Reply from Voila Voile

Dear Julie,

Thank you so much for taking the time to share your positive feedback! We are delighted to hear that you had a great experience with our product and service. Your kind words truly brightened our day, and it means the world to us.

Once again, thank you for choosing www.voilavoile.com. We appreciate your trust and are grateful to have you as a valued customer. We can't wait to serve you again!

Kind Regards,
The Voila Voile Team

Rated 5 out of 5 stars

Amazing quality curtains and great…

Amazing quality curtains and great customer service. Really happy with the design also! Thanks very much!

November 13, 2023
Unprompted review
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Reply from Voila Voile

Thank you so much for your kind words! We truly appreciate you taking the time to leave a review and are delighted to hear you’re happy with your experience. Your support means a lot to us!

Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service.
The net curtains I bought were beautifully made and such a pretty unusual colour which blended perfectly with my decor.Very reasonably priced.
One happy customer!
Thank you.

August 7, 2023
Unprompted review
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Reply from Voila Voile

Dear Marina,

Thank you for your outstanding 5-star review! At Voila Voile, we're dedicated to crafting top-quality curtains and providing excellent customer service.

We're sincerely grateful for your positive feedback, which motivates us to maintain our high standards and keep getting better.

Your trust is essential to us, and we're here for all your curtain needs. Feel free to reach out if you have any questions or need assistance.

Thanks again for your kind review, and we look forward to exceeding your expectations in the future. Your support means a lot to us!

Kind Regards,
Mary

Rated 5 out of 5 stars

Amazing customer service

This company Uk is amazing in customer service, thank you for going beyond and above to solve the problem and appreciate your patience, amazing team and people working from heart to get customer satisfaction.

October 31, 2023
Unprompted review
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Reply from Voila Voile

Dear Sue,

We're truly sorry to hear about your recent experience, and we appreciate your feedback. We take our commitment to providing high-quality custom products seriously, and it's disheartening to hear that you feel this way. We would like to address your concerns and clarify any misunderstandings.

Our top priority is customer satisfaction, and we always strive to resolve any issues promptly. As a professional custom product provider, we have a robust quality control process in place to ensure that our customers receive products that meet their expectations.

If you believe there is a quality issue with your order, we encourage you to reach out to us through email, phone, or live chat, as you mentioned. We're here to assist you and can arrange for a remake or a refund, as appropriate, in accordance with our quality guarantee policy. Our team is readily available to work with you to find a solution to any concerns you may have.

We understand that sometimes issues can arise, and we sincerely apologize for any inconvenience you've experienced. Please allow us the opportunity to make this right and ensure your satisfaction with our products.

Your feedback is valuable to us as it helps us continually improve our products and services. We hope to have the chance to assist you and demonstrate our commitment to your satisfaction.


Best regards,
Jean

Rated 5 out of 5 stars

After getting a quote of 3k to fit 3…

After getting a quote of 3k to fit 3 Voile curtains and 4 small blinds I decided to take a chance on made to measure voile. I've never done this before. I am so impressed with the quality of the voile, it so beautiful and really makes our home so cosy. Service was excellent and it was so easy to order. The voile was packed so nicely in 3 seperate packages that were numbered so you knew which was for what window. I'm placing another order today for the remaining windows.

September 15, 2023
Unprompted review
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Reply from Voila Voile

Dear Linda,

Thank you so much for taking the time to share your positive feedback! We are delighted to hear that you had a great experience with our product and service. Your kind words truly brightened our day, and it means the world to us.

Once again, thank you for choosing www.voilavoile.com. We appreciate your trust and are grateful to have you as a valued customer. We can't wait to serve you again!

Kind Regards,
The Voila Voile Team

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