VWFS Rent-a-Car - Ashford Reviews 

Excellent Customer Service

A superb service from start to finish.
A customer service akin to being with friends.
A very recommended service.

The service here was excellent. Everything ran smoothly and they were very efficient and attended our every need. I could not fault anything and I will definitely be back to rent a car again. The price was the best in Ashford. The car was very clean and on time. It was ready and waiting for us when we arrived and we were seen straight away as they knew we had a ferry to catch. It was the perfect experience

Excellent service. Great car. Carol is brilliant!

Excellent customer service from start to finish. I would highly recommend and definitely use them again.

Carol ! You are an absolute treasure and a total asset to your company. You turned a disastrous day into a much better day. You are a friendly and efficient lady and couldn’t have been more helpful. Thank you !

Everything was fantastic. Carol was the best in everything. She was supportive, explained everything from start till pick up of the car. The car was very economical, drove well and was the best size for my family.

The service is wonderful. I required a car at short notice and Carol was so helpful so much so she got a smaller car cleaned and sanitised in a few moments so that I could meet up with friends. Always happy and very courteous.

The service was fantastic, the car was ready on time and beautifully clean. The whole process of hiring was really quick and straight forward. I needed to change my hire period twice which was handled quickly and without any fuss. I would definitely hire from VWFS again and recommend them to everyone!

Carol was brilliant and couldn’t have been more helpful and friendly. Cheapest deal out there with a brand new Golf. Low deposit and only £200 excess. Service all round was absolutely brilliant and l couldn’t recommend highly enough!!! 😀🤩

very smooth and much cheaper in comparison to other car rentals. Car was in good shape and condition enjoyed the rental period

Excellent. Last minute rental due to being let down elsewhere and Carol could not have been more helpful. She was also supported by Koz.
They are both a credit to VW.
Thank you.

Booked online from Australia, great service from Carol on arrival after long flight. Collection, drop off and paperwork easy, very efficient. Great to have an all in price no hidden extras. Definitely use again.

Great service from Carol, the transaction was so easy, cant wait to use this service again.

Carol was great in making sure everything was in place for my trip which required extra documents etc. Top class service.

Carol from the Ashford branch was brilliant. Very professional and knew what stock she had in. Unlike another big company that we was due to use that let us down. Very friendly and efficient. Car was great. We would definitely use again

Carol's service was genuinely exceptional and of the highest quality. It addressed all my requirements by delivering a warm and professional experience. Every challenge I encountered was handled with a compassionate approach, reflecting positively on VWFS. The Volkswagen Golf provided was truly outstanding, offering a superb driving experience and arriving in a spotless condition. Without a doubt, I intend to utilise your service again. Many thanks for delivering such an excellent service.

Carol was very friendly & helpful.
Easy booking process for the VW Sharan we hired, which was clean & low mileage.

I will be using this company again.

Easy to use, cost effective, friendly staff, personal touch and would recommend to anyone wanting to rent a quality car from a high quality dealer... This is the 3rd or fourth time that I have used Carol in Ashford, and I will always go back to her for any rental car I need in the UK.

Great people, no hidden charges. Exemplary.