We rented a vehicle through VWFS Rent-a-Car Derby due to them having the specification we required. The vehicle was exactly as described, clean and the whole process was smooth from beginning to end.... See more
Company replied
Locomotive Way, DE24 Derby, England, GB
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We rented a vehicle through VWFS Rent-a-Car Derby due to them having the specification we required. The vehicle was exactly as described, clean and the whole process was smooth from beginning to end.... See more
Company replied
Rental that did exactly what it said in the tin - brilliant! No painful booking out process, no insurance hard sell, decent and honest damage policy. Even had a small refund as I took the car back... See more
Company replied
This is the second time we have hired a vehicle from VWS. We hired a VW Golf which was brilliant, very easy to drive automatic , very comfortable inside and smooth ride overall. Jodie, Hayley and An... See more
Company replied
Amazing customer service staff was very nice explained everything well was happy with the car will definitely recommend for everyone
Company replied
We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.
Locomotive Way, DE24, Derby, England, United Kingdom
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We recently rented a Vw Van from vw rent a car @ Parkway Derby. The vehicle was in first class condition, brand new. All communication from Felicity Millward was efficient & friendly & she made the experience seamless & stress free.
I would recommend this organization as the preferred choice for all vehicle hire to all friends & business associates.
Excellent value for money & far superior to the well known vehicle hire companies.

Reply from VWFS Rent-a-Car - Derby
Great service and love the fact that the car you select is the car you get and very competitive on price too.

Reply from VWFS Rent-a-Car - Derby
Very competitive on price, efficient, friendly staff and it was easy and quick to alter the length of the rental. The car was clean and new. I couldn't fault the service and would certainly use them again.

Reply from VWFS Rent-a-Car - Derby
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