VWFS Rent-a-Car - Northampton Reviews 

128
TrustScore 5 out of 5

4.8

Parkway Volkswagen Northampton, Ferris Row, Riverside Business Park, NN3 9HX Northampton, Northamptonshire, GB


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Rated 5 out of 5 stars

Kevin went above and beyond while i rented a car for around 4 months, he was really understanding with my situation while I was waiting for my new car to be delivered to the dealership. Great customer... See more

Company replied

Rated 5 out of 5 stars

I hired a car for 4 weeks when my son & his family came to visit from NZ, lending him our bigger car for the duration of his stay. I cannot fault the service provided by my local office, which incl... See more

Company replied

Rated 5 out of 5 stars

Marvellous experience from start to finish, didn't want to give the car back, the golf they lent us was such a nice drive. Customer service was second to none, I would highly recommend.

Company replied

Rated 5 out of 5 stars

Didn't realise service was available at this site. Car was in for mot and service with them and needed a car. Booking process was super easy and team was available to answer my questions. Pricing is... See more

Company replied


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Van Rental Agency

Written by the company

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Contact info

  • Parkway Volkswagen Northampton, Ferris Row, Riverside Business Park, NN3 9HX, Northampton, Northamptonshire, United Kingdom

  • 01604 321644

4.8

Excellent

TrustScore 5 out of 5

128 reviews

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4.8

All reviews

(128)

846 reviews in the last 12 months

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Rated 5 out of 5 stars

Nice & simple

Found a suitable vehicle with minimum of hassle, easy to use website & good value for money

May 20, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Northampton

Thanks for taking the time to share your feedback.

Rated 5 out of 5 stars

Great all round

Great all round, Staff polite also!

April 27, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Northampton

Thanks for sharing this feedback, we're happy to hear that you had a great experience.

Rated 5 out of 5 stars

Great Service, would not go anywhere else.

Easy booking, pick-up and drop-off. Great service again from VWFS, would not go anywhere else. M.James

February 15, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Northampton

Thanks for sharing this feedback, we're happy to hear that you had a great experience.

Rated 5 out of 5 stars

Very good all round

Very good all round - thanks.

January 2, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Northampton

We’re glad to hear that you enjoyed your VWFS Rent a Car.

Rated 5 out of 5 stars

Great experience

Great experience, excellent staff and the car was exactly what I needed, thank you guys.

October 13, 2023
Unprompted review
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Reply from VWFS Rent-a-Car - Northampton

Thanks for taking the time to share your feedback.

Rated 5 out of 5 stars

The pick up and handover was very…

The pick up and handover was very professional which was much appreciated, with the handover offering considerable detail on how to get the best out of the vehicles electronic operating and nav systems for our week's hire. Thank you. MJS

October 7, 2023
Unprompted review
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Reply from VWFS Rent-a-Car - Northampton

Thanks for taking the time to share your feedback.

Rated 5 out of 5 stars

Easy booking process

Easy booking process. Costs and hire conditions clear and concise.
Speedy collection and drop off with a really professional team member Nice clean vehicle.

September 11, 2023
Unprompted review
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Reply from VWFS Rent-a-Car - Northampton

Thanks for taking the time to share your feedback.

Rated 5 out of 5 stars

Excellent as always

Excellent as always - friendly, efficient staff, car beautiful - smooth service from booking online, easy collection and return process - many thanks

August 29, 2023
Unprompted review
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Reply from VWFS Rent-a-Car - Northampton

We’re glad to hear that you enjoyed your VWFS Rent a Car.

Rated 5 out of 5 stars

Nice experience

Nice experience. Good people. Thank you kelvin. Great person.

September 5, 2023
Unprompted review
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Reply from VWFS Rent-a-Car - Northampton

Thanks for the great review.

Rated 4 out of 5 stars

Helpful staff during booking process…

Helpful staff during booking process and at the point of contact. Wipers on car were incredibly noisy and need looking at. Otherwise loved the car and was really comfortable and a pleasure to drive.
Still waiting for my deposit to be returned though!!

May 23, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, they are efficient and accommodating at short notice. Staff are excellent.

March 25, 2023
Unprompted review
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Reply from VWFS Rent-a-Car - Northampton

Thanks for your review!

Rated 5 out of 5 stars

We are rent car for one week

We are rent car for one week, but before of end we are extended for one week more, it was very easy to do.. Great service, friendly personal. We are high recommended this company.

March 10, 2023
Unprompted review
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Reply from VWFS Rent-a-Car - Northampton

Thanks for your review!

Rated 5 out of 5 stars

Always use VWFS

Always use VWFS, great service thanks

February 25, 2023
Unprompted review
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Reply from VWFS Rent-a-Car - Northampton

Thanks!

Rated 5 out of 5 stars

Minimal paperwork

Minimal paperwork, friendly staff I will use vwfs again. Thank you.

February 22, 2023
Unprompted review
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Reply from VWFS Rent-a-Car - Northampton

Thanks!

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