Kevin went above and beyond while i rented a car for around 4 months, he was really understanding with my situation while I was waiting for my new car to be delivered to the dealership. Great customer... See more
Company replied
Parkway Volkswagen Northampton, Ferris Row, Riverside Business Park, NN3 9HX Northampton, Northamptonshire, GB
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Kevin went above and beyond while i rented a car for around 4 months, he was really understanding with my situation while I was waiting for my new car to be delivered to the dealership. Great customer... See more
Company replied
I hired a car for 4 weeks when my son & his family came to visit from NZ, lending him our bigger car for the duration of his stay. I cannot fault the service provided by my local office, which incl... See more
Company replied
Marvellous experience from start to finish, didn't want to give the car back, the golf they lent us was such a nice drive. Customer service was second to none, I would highly recommend.
Company replied
Didn't realise service was available at this site. Car was in for mot and service with them and needed a car. Booking process was super easy and team was available to answer my questions. Pricing is... See more
Company replied
We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.
Parkway Volkswagen Northampton, Ferris Row, Riverside Business Park, NN3 9HX, Northampton, Northamptonshire, United Kingdom
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Found a suitable vehicle with minimum of hassle, easy to use website & good value for money

Reply from VWFS Rent-a-Car - Northampton

Reply from VWFS Rent-a-Car - Northampton
Easy booking, pick-up and drop-off. Great service again from VWFS, would not go anywhere else. M.James

Reply from VWFS Rent-a-Car - Northampton

Reply from VWFS Rent-a-Car - Northampton

Reply from VWFS Rent-a-Car - Northampton
Great experience, excellent staff and the car was exactly what I needed, thank you guys.

Reply from VWFS Rent-a-Car - Northampton
The pick up and handover was very professional which was much appreciated, with the handover offering considerable detail on how to get the best out of the vehicles electronic operating and nav systems for our week's hire. Thank you. MJS

Reply from VWFS Rent-a-Car - Northampton
Easy booking process. Costs and hire conditions clear and concise.
Speedy collection and drop off with a really professional team member Nice clean vehicle.

Reply from VWFS Rent-a-Car - Northampton
Excellent as always - friendly, efficient staff, car beautiful - smooth service from booking online, easy collection and return process - many thanks

Reply from VWFS Rent-a-Car - Northampton
Nice experience. Good people. Thank you kelvin. Great person.

Reply from VWFS Rent-a-Car - Northampton
Friendly and efficient service. Will definitely use again!
Very easy to book on line and super smooth on arrival , small amount of paperwork to sort out and sign all done via computer magic pen !
Great thank you so much ! 😊
Helpful staff during booking process and at the point of contact. Wipers on car were incredibly noisy and need looking at. Otherwise loved the car and was really comfortable and a pleasure to drive.
Still waiting for my deposit to be returned though!!
The process couldnt ve easier and staff is super friendly
Great service, they are efficient and accommodating at short notice. Staff are excellent.

Reply from VWFS Rent-a-Car - Northampton
We are rent car for one week, but before of end we are extended for one week more, it was very easy to do.. Great service, friendly personal. We are high recommended this company.

Reply from VWFS Rent-a-Car - Northampton

Reply from VWFS Rent-a-Car - Northampton
Minimal paperwork, friendly staff I will use vwfs again. Thank you.

Reply from VWFS Rent-a-Car - Northampton
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