VWFS Rent-a-Car - Slough Reviews 

262
TrustScore 5 out of 5

4.9

Bath Road 367-371, SL1 5QA Slough, England, GB


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Rated 5 out of 5 stars

Couldn’t fault anything. This was our second time renting a campervan through VWFS, and once again everything was perfect. Gary and Barry were fantastic from start to finish, even arranging for the va... See more

Company replied

Rated 5 out of 5 stars

Waseem could not be more helpful. After my car broke down on the M4, I reached out to VWFS Rent a car, and Waseem got me into a very nice, clean Kamiq. The whole process from start to finish was perf... See more

Company replied

Rated 5 out of 5 stars

Borrowed the VW California Ocean to go on a long weekend to Cornwall - service was exceptional and the vehicle was perfect - virtually brand new and came with all the camping essentials. Staff are all... See more

Company replied

Rated 5 out of 5 stars

The website was simple to use and easy to navigate. The Cupra given was an upgrade from the car I booked online. Waseem’s customer services were excellent processing the car collection and return very... See more

Company replied


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Van Rental Agency

Written by the company

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Contact info

  • Bath Road 367-371, SL1 5QA, Slough, England, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

262 reviews

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4.9

All reviews

(262)

852 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Rental!

Great Rental!
Waseem was very helpful with any questions by email and Gary was super helpful during the seamless collection and return.
The car was the best I had ever rented and at a great price.
I will definitely rent from you again.
Many thanks.

July 27, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

Thanks for your review!

Rated 5 out of 5 stars

What a smooth process

What a smooth process. Excellent price, no added extra’s and a free upgrade.
I will definitely book again.

July 19, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

Thanks Lisa!

Rated 5 out of 5 stars

Great value car hire

Great value car hire. We hired a car for 12 days for significantly less that the 'big firms. Good service and we were lucky enough to get a brand new car. Thank you

July 17, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

Thanks!

Rated 5 out of 5 stars

Really good

Really good, will use again

July 13, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

Thanks James!

Rated 5 out of 5 stars

Very good service

You get the car you book, good price and very good customer service. The way things should be!

June 30, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

Thanks for the review!

Rated 5 out of 5 stars

Cityskoda Slough is very helpful

Cityskoda Slough is very helpful, the service is unbelievable friendly, fast and so helpful. Wasseem Hussain is the best man that helped us when we need more time to rent because our niece passed away. Thanks

June 30, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

Thanks for the great feedback!

Rated 5 out of 5 stars

Skoda Kodiaq Retnal

I rented a Skoda Kodiaq for a work trip. It was a simple rental process received great service and responsiveness throughout the experience

June 24, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

Thanks!

Rated 5 out of 5 stars

Great service

Great service. The car was ready and clean when I picked up. Staff is very courteous. Will definitely use again.

June 11, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

Thanks for the great review!

Rated 5 out of 5 stars

Second time using VWFS Slough for car hire

Second time using VWFS Slough for car hire, and have booked again. Won't use any other company now. Great cars, great prices and absolutely brilliant customer service from both Waseem and Gary(?). They take time to explain the car controls if you're not familiar, and have an abundance of patience for multiple questions.
If satnav is a must have - best give them a call to avoid any issues on the day. Location is easy to find - less than a 10 min walk from Burnham station.
Double check you have the necessary paperwork - or give them a call to make sure. They are very helpful.

June 2, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

Thanks Christina, that's great to hear!

Rated 5 out of 5 stars

Mr Waseem Hussain

Mr Hussain, nice, helpful with a smile !what else is needed from a car rental since nearly all of the companies offering similar prices etc.. Except for good service provider like Mr Hussain.. Tumbs up.

June 1, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

Wonderful, thanks Peter!

Rated 5 out of 5 stars

Excellent customer service

Thanks to Waseem the rental car Manager at slough,

This time I had booked a car for 1 day rent and had made mistake on the booking date, I had only realized that when I was reviewing the booking prior to my planned trip.

Contacted the site as to help me out with this short notice.

Thankfully was told no problem and the site manger had accomidatted this change at no cost.

Once again excellent customer service.

May 26, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

Glad to hear you had a great experience with us!

Rated 5 out of 5 stars

Efficient & swift service (Slough)

Simple online booking system. Pick up & drop off is thorough & smooth process. Car was great - Seat, Ibiza.
The guy was helpful to point out how the internal car systems were set up which saved me time having to work it out.
Would recommend & use again.

May 25, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

Great to hear, thank you!

Rated 5 out of 5 stars

Excellent

A very simple and efficient rental and return process- thoroughly recommend.

May 21, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

Thanks Philip!

Rated 5 out of 5 stars

Good value

Good value, well maintained car and helpful service. What more do you need?

May 16, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

Thanks Steve, that's great :)

Rated 5 out of 5 stars

Easy and fast process

Lovely car (Skoda Superb), great service, very helpful and professional staff. Easy and fast process for both, collection and return, over expectations. I totally recommend.
Thank you VWFS Rent-a-car SKODA!

May 14, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

Thanks!

Rated 5 out of 5 stars

Very happy customer

Excellent experience from start to finish. Simple, straight forward reservation process. No nonsense pickup and return.
Skoda Karoq Auto (15000 miles on the clock) was like new.
The low oil warning light cane on when we were on the M6 towards the Lake District - so I bought a litre and topped it up. It was expensive due to motorway prices but absolutely no quibble when I returned the car.
Will highly recommend to friends and colleagues and will certainly use them again.

May 9, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

Thanks so much!

Rated 5 out of 5 stars

Great service

Great service, very friendly people that I will use and recommend in the future. Rent a car Slough do a sterling job.

May 3, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

Thanks for the review!

Rated 5 out of 5 stars

Great service and fair price

We were visiting family in the UK for a month and this is by far the best service we've had in the UK. Good value, lovely people, great cars, good communication, and when you go to pick the car up you aren't bombarded with half an hour of hard selling additional insurance like all the big rental companies.
Will definitely be using them again and can't recommend them highly enough.

April 26, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

Thanks for the great review, David!

Rated 3 out of 5 stars

Good service

Good service. The car was somewhat clean from outside. From inside the car was not clean. I think the car should be cleaned and disinfected after every rental.

April 23, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

Hi Mark, thanks very much for leaving a review about your experience. We appreciate customer feedback and will always take this on board to see how we can improve our service in the future. All of our vehicles are cleaned and disinfected before handover, but we apologise if the inside of the vehicle that you rented was not up to standard on this occasion. Apologies for any inconvenience this caused and we hope to see you again soon.

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