VWFS Rent-a-Car - Stoke Reviews 

Rented a Tiguan 7 seater for the weekend to take the family out, fantastic experience would highly recommend! The whole experience was super smooth thanks to Joshua who explained everything I needed to know about the process as I’ve never rented a car before, great service!

I hired an automatic VW polo from the Stoke branch for 5 days. Josh who dealt with me was a very polite and friendly person. He was very helpful, making sure that I was comfortable with the workings of the car before driving it. He was very professional and thorough pointing out any marks on the car before I accepted it and checking that I had been happy with the car once I returned it.

I've used Stoke VW rental quite a few times and they've always been professional, courteous and very competitive. Would thoroughly recommend.

Had two super slick rentals in quick succession with Annie at Stoke. Highly recommended, especially for van / multivan / buzz rentals…

Josh was professional and polite from start to finish.
Car was clean ,fuelled and ready on time. Hard to think he has been doing this job for such a short time.

If I had a choice, I'd take back my previous feedback after this experience. The team completely took my feedback on board constructively, ensured a smooth pre-boarding process and car was in excellent condition throughout. I'd highly recommend this service, not just for their excellent service, but also for their responsive customer service.

I recently hired a car from Volkswagen Stoke, and Josh, the Rental Team Leader, provided absolutely fantastic service. He was professional, attentive, and went above and beyond to ensure the process was smooth and stress-free. Josh’s friendly demeanour and willingness to help truly stood out, making the whole experience enjoyable. I would highly recommend his service to anyone considering a car hire. Thank you, Josh, for your outstanding support!

Great customer service, great value for money and will come back for sure!

Easy booking and helpful staff who are always looking to support your needs. Will definitely use again and would recommend to anyone.

Good customer service, excellent fleet of cars, good value for money. Hassle free booking and no hidden costs.

Excellent service from Emma and the team at VW. Car was clean and fully charged on collection.

We have rented with VWFS Rent-a-Car Stoke a number of times over the past few years and it has been by far the best car rental experience I’ve ever had! Emma and other staff members make the rental effortless. Great job guys !

Hi thanks to Emma Wilson she sorted it out for me and everything went great no problems sorry there was problem I me self got the times mixed and I left it for longer but they never charged me so that was a relief many thanks to them . Karl

Great Company and Amazing Branch. Very flexible, easy and professional. Specially Emma at rental Department and a lady at the reception as can’t remember the name. Will always go there for rent their decent cars and fair prices.

Amazing experience and the hire car was unreal I was really surprised with the VW Polo, my normal drive is an X3 3.0d but this polo really impressed me. Spotlessly clean and very well kept vehicles. The front desk girl was brilliant got us on the way in a timely manor. We were early for our appt so had to wait a little but that was not her fault. Highly recommend and I will be using again.

VWFS car rental is by far the best out there, the prices are very reasonable and the service is outstanding. Emma at the Stoke branch is nothing short of fantastic, so.easy to deal with, great customer service skills and she has been extremely flexible with my rentals. She is an asset to Johnsons and the VW group.
Highly recommend.

Brilliant service lovely car. Had to extend the rental period a couple of times. There were no issues. I would highly recommend this company to hire a car from.

Friendly service throughout and always at hand for any queries or queries questions

Emma made the whole experience easy and effortless. I had to keep extending my hire period and a quick phone call to Emma and everything was sorted, no fuss or bother. I cannot recommend Emma and VWFS Rent a car Stoke enough, if I ever need to hire a car again I will definitely be coming back and recommending to everyone I know.