VWFS Rent-a-Car - Stoke Reviews 

The manager from the rental was amazing, she helped me with the extension and with the process. She understood my situation. Bravo rental team 👏

I have been hiring cars from VW Stoke for a long time and i never had any issue at all. Great quick service, cars always spot on, reasonable price and reliable. Emma is brilliant and go extra mile to offer excellent service as always . Highly recommended.

Excellent service yet again - friendly, flexible and efficient. Great value for money too. Would highly recommend. Thank you!

This has been my second rental with VW and again it has been great. Emma is always very friendly and accommodating. Will definitely be hiring from them again. My only feedback is the holding deposit is quite high, it would be better if it was lowered.

Excellent service! Hassle free, great price, delivered and collected to/from home, which is brilliant, lovely 23 plate Polo, great drive, highly recommend and would 100% deffo use this company again, Gemma was professional, friendly, nothing was too much trouble, thank you vm : ) excellent!

Always clean cars. This time I had opted for auto golf, although not a fan of auto, but its all they had left, except a SUV Taigo? I didn't fancy paying out for extra car when just me using it. As it turned out the Golf auto had issues, someone been smoking in it, so I had a 10% discount and the Taigo SUV. Which to be honest, is a cracking vehicle

Outstanding and exceptional service from Johnsons VW Stoke on Trent and Emma was excellent with checking all was well and the attention to detail was exemplary. I am a regular customer at VWFS Stoke on Trent.

Friendly & Fantastic service ,great cars.

Rented a car for 13 days. Best value car in the area after comparisons to other car rentals. Great customer service, Emma was very helpful. The car was everything we needed it to be. I look forward to renting either them again.

Great value for money, cars are well maintained. Emma is very friendly and a credit to the company.

Fantastic experience yet again from Stoke VWFS rental. Exceptional Customer service from Emma. Without a doubt the best overall car rental experience. Very highly recommended, and won't use anyone else.

Very professional service. Cars are maintained well. Thank you Emma W for being kind, courteous and always professional.
Will definitely rent again from VWFS best rental services around.

Second time renting from Volkswagen and it was once again fantastic, no hassle what so ever and the cars are always great

Fantastic service.Lovely clean car..with adequate fuel in the tank do I didn't have to worry about calling into a station for a few days.Friendly staff.Would highly recommend.

Had a great and hassle-free experience renting a car from Volkswagen. My car was almost brand new! Emma was very friendly and helpful. Definitely recommend.

Truly outstanding.
As a returning customer of Johnson’s VW once again they surpassed my expectations. These guys truly want to give only the absolute very best customer service by being customer focused.
It went far beyond the excellent vehicle provided which I cannot fault. Such lovely people led by Emma.
Again, truly outstanding. As a returning customer I shall be back

Emma was fantastic!
Smooth process, fast, friendly, simple, done in less than 20 minutes!
On return equally superb colleague collected keys, checked everything and done again in no time.
Professional but personal. Thanks guys.
Simon

Easy collection and return, staff very friendly

I would like to express my thanks to staff at VW rent a car.
They were brilliant and so helpful. I only rented for one day but they made the whole experience pleasurable and seamless. I will definitely come back here. They deserve a big pat on the back.
Thank you once again.
Ken Spratley

Great service we enjoyed the trip. The staff is very supportive. Only minus thing the windscreen wiper fluid was completely empty and we had to fill this in the middle of the journey.