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Rated 1 out of 5 stars

I have reached out to this company numerous times through the link provided on the website I have yet to receive an email or call or any kind of response at all. I asked to have my order canceled due... See more

Company replied

Rated 5 out of 5 stars

Initially, I thought that WAHEP had screwed up my order because it took so long (like AFTER WAHEP requested my review rating). However, I finally found my order in my mailbox. WAHEP emailed me th... See more

Rated 4 out of 5 stars

My experience with WAHEP has been a good experience. I received my PC sooner than I thought. Currently, I cannot get the system to boot up properly, I don't think it is WAHEP's problem, I think it i... See more

Company replied

Rated 4 out of 5 stars

Update...Wahep has gotten in touch with me & sent a replacement keyboard. I still hate that my computer isn’t Bluetooth...however...it’s refurbished and works pretty good so far. I can’t rememb... See more

Company details

  1. Computer Store
  2. Computer Accessories Store

Information provided by various external sources

We are specialist in work at home equipment. Providing everything you need to make the shift to working from home.


Contact info

3.4

Average

TrustScore 3.5 out of 5

75 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Can't be Trusted!

I ordered 8 gb of ram and he called and said he didn't have one with 8 in stock only 6 and he offered to refund my 25.00. I was already upset because I received the tracking number saying it had been shipped already. So I said since you lied about when you shipped why don't you just keep the money and send it rush because I need it now. He agreed. Well as you must have guess he lied again. He didn't send it rush I am getting it a day later than the original tracking said. I have sent several emails and a voice mail and no response. It appears they can't be counted on to tell you the truth or hav the products they advertise.

May 27, 2018
Unprompted review
WAHEP logo

Reply from WAHEP

We apologize for any inconvenience, if there is anyway we can make this up to you, please don't hesitate to reach out to us via our live chat.

Rated 5 out of 5 stars

Fast shipping

Fast shipping! Item as describe! Received set up and servicing within an hour

April 27, 2018
Unprompted review
WAHEP logo

Reply from WAHEP

Thank you! Amazing, We are glad you were up and running so fast.

Rated 4 out of 5 stars

The only reason for not giving it 5…

The only reason for not giving it 5 stars so far is because I have only had it less than 24 hours! It did not come with set up instructions. However, I am very familiar with computers, so I did not need any help. First turning on the screen the power button acted like it did not want to work. After a few times pushing it on, it then proceeded to work just fine. As I was working last night the tower fan was very loud but I nudged it with my foot and it did stop after about 20 minutes. So far I am really pleased with the look and the performance of the computer I have purchased. The guys at WAHEP worked very efficiently to have my computer shipped out in a VERY timely manner! So way to go guys! So far its amazing and I hope that it does continue to work fine!

April 6, 2018
Unprompted review
WAHEP logo

Reply from WAHEP

Thank you!

Rated 5 out of 5 stars

Awesome company

Awesome company, products and service!!

March 20, 2018
Unprompted review
WAHEP logo

Reply from WAHEP

Kertreese, It was a pleasure providing you with the awesome products and services. We made a local delivery for you which was amazing! Thank you!

Rated 5 out of 5 stars

Computer works fantastic

Computer works fantastic, shipping was great. Thanks for a great experience

March 14, 2018
Unprompted review
WAHEP logo

Reply from WAHEP

Gina, You are awesome, thank you for allowing us to provide you with this great experience.

Rated 5 out of 5 stars

You get what you order

You get what you order. It was a pretty quick process.

March 8, 2018
Unprompted review
WAHEP logo

Reply from WAHEP

Karla, Thank you for the review. We are happy that the process was quick for you!

Rated 5 out of 5 stars

Very pleased.

Very pleased.. Excellent customer service.. Delivered in a timely fashion.. I would recommend this company to all.. Thank you..

March 2, 2018
Unprompted review
WAHEP logo

Reply from WAHEP

Sky, Awesome, thank you! I'm glad you got the order in time.

Rated 3 out of 5 stars

I felt the email response time was a…

I felt the email response time was a bit slow to keep me updated on my issues.

March 2, 2018
Unprompted review
WAHEP logo

Reply from WAHEP

Pamela, We are not very big and tried our best to respond within 24-48 hours through e-mail. The order was also changed to ensure you got the correct equipment. Thank you for the feedback.

Rated 4 out of 5 stars

WAHEP

My experience with WAHEP has been a good experience. I received my PC sooner than I thought. Currently, I cannot get the system to boot up properly, I don't think it is WAHEP's problem, I think it is something I did not do or something I have done. I think WAHEP should include instructions on the setup of the PC. I was not aware there was a DVD in the drive. The experience was good. I will probably need to take this system in to see what was it I did not or did do.

February 23, 2018
Unprompted review
WAHEP logo

Reply from WAHEP

Odessa, Thank you for the review. I do apologize that you are having issues booting the system up. I will have a technician give you a call to have that problem fixed.

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