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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, most reviewers were let down by their experience overall. Consumers frequently complain that the snacks taste bland, stale, or completely different from before, noting steep price increases alongside deeply disappointing quality control problems. People also find the redesigned salt packaging extremely frustrating to use, explaining that it makes locating the inner sachet very difficult and messy. Some reviewers were happy with certain classic flavours and alternative snack varieties, praising the overall presentation and finding those specific products thoroughly enjoyable. Customers also mentioned having great experiences with specific roasted or cheesy items, noting that those particular selections met expectations nicely.

What people talk about most

Product

Customers consistently note negative experiences with product quality, describing them as tasteless, stale,... See more

Quality

Customers had negative experiences with quality, expressing strong disappointment over bland tastes, stale... See more

Price

Clients share negative opinions on price, describing products as extremely overpriced and a waste of money.... See more

Value for money

Users consistently describe deep disappointment with the value for money, noting that bags are mostly filled... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Over priced rubbish, it's like a factory in Rotherham has been contracted to make these crisps for Walkers, they usually make cheap salty ready meals, but now they make Walkers Crisps too! Walkers we... See more

Rated 1 out of 5 stars

I’ve been enjoying Walkers for decades, recently the quality has plummeted, almost every packet over the last few years I’ve opened have at lest three crisps with bad black bits on them. Do they need... See more

Rated 1 out of 5 stars

Wasted nearly £4 on a packet of Spanish Wavy, Queso crisps last night. Wanted a snack to munch on my train journey home. Eughhh.. Opened the packet, crisps smelt like old sweaty socks. Gingerly tried... See more

Rated 1 out of 5 stars

Absolutely ridiculous, walkers salt and shake have changed the colour of the salt packet from blue to white making it almost impossible to find I'd eaten half the bag before I located it then when ma... See more


Company details

  1. Food Manufacturer
  2. Food Producer

Information provided by various external sources

Welcome to the home of the nation's favourite crisps, Walkers. Discover the delicious full range and extended family, including Deep Ridged, Pops and Baked.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

562 reviews

5-star
4-star
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1-star

No history of asking for reviews

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1.3

All reviews

(562)

117 reviews in the last 12 months

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Rated 1 out of 5 stars

Inedible

I'm sick of buying multipacks of walkers and throwing them out cos they're not edible!they're full of black bits they've got a weird taste now too.I've just deleted them off my online shopping bag and not buying them again waste of money

February 8, 2025
Unprompted review
Rated 1 out of 5 stars

Flaming hot limited edition taste like…

Flaming hot limited edition taste like paprika very disappointing. There’s nothing flaming about them only flaming rubbish. Can’t contact walkers either their website doesnt work convenient!

January 25, 2025
Unprompted review
Rated 1 out of 5 stars

Soggy crisps. Poor seal too often.

Disappointment with the frequent quality issues I encounter with Walkers crisps. Every other pack I purchase has a poorly sealed bag, resulting in the crisps becoming soggy and inedible. This has led to significant waste of money and a frustrating experience.

January 25, 2025
Unprompted review
Rated 1 out of 5 stars

I used to really enjoy a packet of Walker's crisps…

I used to really enjoy a packet of Walker's crisps with a bottle of beer while relaxing in the evening, but in the last few years if I have packet of Walker's crisps in the evening I can guarantee every single time that I will be up all night with abdominal pain, (as I was again last night - this is a genuine review!). It's as if I'm allergic to one of the many inedible 'ingredients' they now use, but I don't know which, except that it's not the potatoes, (what's wrong with potato chips fried in beef dripping?). I've had to give them up completely.

January 19, 2025
Unprompted review
Rated 1 out of 5 stars

I did report it to walkers and they advise me to see a dentist which I have done to have this problem fixed. They keep ignoring my emails and refusing to pay for the treatment.

I recently bought a multi pack of monster munch pickled onion and crisps and I opened only one bag and it literally was so hard at the crisp. It literally broke one of my teeth. I have reported it to this customer services and they keep ignoring my emails, I will never buy these brand again as they are a rip-off.

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

bit of a rip off

these new sausage and tomato crisps are tasty but come on walkers put six bags in a pack and not five,the money they make from spuds and have to cut down to five bags is ridiculous,what is this country coming to.

January 9, 2025
Unprompted review
Rated 1 out of 5 stars

I HAVE JUST HAD MY EMAIL RETURNED

I HAVE JUST HAD MY EMAIL RETURNED
SO WALKERS DO NOT HAVE A GENUINE EMAIL TO COMPLAIN
NO PROBLEM WONT BUY EVER AGAIN SO BAD NOW LOTS OF OTHER CHRISPS I CAN BUY

THEY DO NOT CARE AT ALL MADE THEIR MONEY SO WE CAN GO TO HELL

December 28, 2024
Unprompted review
Rated 1 out of 5 stars

MUGGED

I have been buying Walkers Crisps for many years now, but recently, I have become extremely disappointed and dissatisfied!!

There are barely any Crisps inside the packets now and its just ridiculous. EVERY SINGLE PACKET EVERY SINGLE TIME, I had to take a picture to show you, how on earth do you think it's even acceptable to put a couple of crisps inside a packet and make it look full. I will never buy Walkers again and I will tell everyone I know not to. Well done you have lost customers.

December 17, 2024
Unprompted review
Rated 2 out of 5 stars

A sad decline in flavour!

Walkers cheese and onion was always my favourite flavour.But lately much to my dismay they are no longer as good.What have you done to them Walkers? They are now lacking in any flavour and have found supermarket own cheese and onion crisps much better and a lot cheaper.

December 17, 2024
Unprompted review
Rated 1 out of 5 stars

What’s in the pack? 💩

What is going on? Bought a salt & vinegar bag of crisps and guess what? The bag was almost empty. I thought It would be a production fault so decided to buy another from a vending machine at work and guess what? Same s**t again. Unbelievable! Never again

December 9, 2024
Unprompted review
Rated 1 out of 5 stars

Buck your ideas up walkers!

What has happened to walkers ready salted crisp? They are so hard! They used to melt in your mouth. Are they using cheaper potatoes? They will lose customers if they produce rubbish. I won't be buying again. Awww well walkers will lose customers and go bust. Buck your ideas up walkers!!!

November 29, 2024
Unprompted review
Rated 1 out of 5 stars

Opened a packet of prawn cocktail…

Opened a packet of prawn cocktail crisps and there was about 10 crisps in it I would say. My friend opened another one and it was full to the brim. I think this is shocking every packet of walkers crisps I have it's a quarter of the way full. I would like an email back asap.

November 24, 2024
Unprompted review
Rated 1 out of 5 stars

Walkers crisps are very poor

Walkers crisps are very poor. They have cornered the uk crisp market, bought out the superior smiths crisps and ruined those. Gone are the days when we had many better options - bensons crisps, xl crisps, Tudor crisps, golden wonder, all infinitely better than walkers.

November 19, 2024
Unprompted review
Rated 1 out of 5 stars

Soft crisps

Nearly every packet of Walkers crisps tastes soft and definitely not crispy. Considering the rip of price of over £2 for 6 small bags. Better off buying Seabrook or supermarkets own. Certainly not getting quality anymore.

November 15, 2024
Unprompted review

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