Banner for We Are Mortgages

We Are Mortgages Reviews 

736
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company, highlighting the exceptional level of dedication and outstanding professional support received. Customers frequently praise the helpful staff for providing clear explanations, offering valuable expert advice, and maintaining prompt, reliable communication throughout the entire mortgage application journey. Though some reviewers felt that entering the competitive property market or managing complex financial enquiries initially felt quite daunting, the advisory team quickly put their minds at rest. Consumers deeply appreciate the highly personalized guidance, mentioning that expert advisors are always easily accessible to answer questions promptly and ensure procedures run smoothly from start to finish.

What people talk about most

Staff

Consumers find staff to be positive, highly knowledgeable, and exceptionally supportive throughout the entire... See more

Service

Reviewers mention positive feedback about service, noting exceptional dedication and professionalism from the... See more

Customer service

People report positive experiences with customer service, noting that support staff consistently go above and... See more

User experience

Clients share positive opinions on user_experience, highlighting a smooth, transparent, and completely... See more

Response time

Customers consistently note positive experiences with response times, highlighting incredible communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As first-time buyers, we were quite hesitant about the process. However, after a couple of calls with Dom, he explained everything in a really simple way, which put our minds at ease. The service cont... See more

Company replied

Rated 5 out of 5 stars

We are mortgages sorted our mortgage out for us with several options for us to choose from. There is always someone to talk to and the whole office are aware of your case. You are supported from the b... See more

Company replied

Rated 5 out of 5 stars

very pleased with the experience we had with we are mortgages. Helpful and prompt with any questions we had. Would definitely recommend them. Personal and friendly service from all staff we spoke wit... See more

Company replied

Rated 5 out of 5 stars

We Are Mortgages has helped me 3 times now during my mortgage journey. Each time they have been outstanding. This recent one being the most complex in that involved closing out my Help To Buy.... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

We Are Mortgages are a forward-thinking and innovative Mortgage and Protection Brokerage who focus on giving expert advice and providing an exceptional customer experience for every customer they help. Our aim to make the We Are Mortgages brand the most recognised mortgage brand in the UK and to be the only mortgage brokerage people think of when looking to arrange their mortgage.


Contact info

5.0

Excellent

TrustScore 5 out of 5

736 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(736)

58 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic. professional Service!

We used We Are Mortgages for a re-mortgage and they were fantastic. We had a mortgage offer through in 4 days! Dealt with Ian MeGee on the application which was dealt with at speed and then Vickie Cullen as our Sales Progressor. Vickie was fantastic, like a terrier, on the case with the legal Company all the way through to completion. WAM are professional, personable and communicate with you! I would not hesitate to recommend them to anyone looking for a new mortgage.....

July 23, 2024
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Thank you for your fantastic review! We’re delighted to hear that your remortgage experience with We Are Mortgages was such a positive one. It’s great to know that Ian and Vickie were able to provide you with quick, efficient service and keep everything on track right through to completion.

Your kind words about our team’s professionalism, communication, and dedication mean a lot to us. We’re thrilled that you would recommend us to others, and we’re always here if you need further assistance in the future.

Thank you for choosing We Are Mortgages!

Rated 5 out of 5 stars

Professional, friendly and have all the answers

Jack and his team are so knowledgeable (they're always up to date with the current market too!) and professional, but with a friendly approach and manner - making the wild world of mortgages and houses much less scary!
I couldn't recommend We Are Mortgages enough. We have used them over the last 9 years for each re-mortgage we've had to do and they only seem to get better. We had a particularly tricky re-mortgage on our hands this time round and the team didn't stop until they found the right lender for us and got us an offer approved!
Thanks again for all your help team!

July 22, 2024
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Thank you so much for your glowing review! We’re absolutely thrilled to hear that you’ve had such a positive experience with Jack and the team at We Are Mortgages over the years. It’s especially rewarding to know that our knowledge, professionalism, and friendly approach have made the complex world of mortgages a little less daunting for you.

We’re also glad that we could help navigate your particularly tricky remortgage situation this time around. Finding the right lender and getting an offer approved is what we’re here for, and it’s fantastic to know we succeeded in meeting your needs.

Your continued trust in us over the past 9 years means the world to us, and we’re grateful for your high recommendation. If you ever need anything in the future, we’re always here to assist.

Thank you again for choosing We Are Mortgages!

Rated 5 out of 5 stars

Excellent service and communication

Would definitely recommend Ian Megee. Helped us sorted out the right mortgage for us and was really quick to respond. Vickie Culling was also super helpful in chasing things to make sure completion went smoothly. Thanks to you both! We will definitely be recommending you.

June 24, 2024
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Thank you for your wonderful review! We’re delighted to hear that Ian and Vickie were able to assist you in finding the right mortgage and ensuring a smooth completion process. Quick responses and excellent communication are key priorities for us, so it’s great to know that you had such a positive experience.

We truly appreciate your recommendation and kind words about our team. If you or anyone you know needs assistance in the future, we’re always here to help.

Thank you again for choosing We Are Mortgages, and we look forward to working with you again!

Rated 5 out of 5 stars

Great service from the whole team who…

Great service from the whole team who are all extremely helpful and friendly. We were kept informed and reassured throughout the whole process of buying our new home. We will be using them again when we have to remortgage. Thank you team.

June 28, 2024
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Thank you so much for your kind review! We’re thrilled to hear that you had a great experience with our entire team at We Are Mortgages. Keeping you informed and reassured throughout the home-buying process is exactly what we strive for, and it’s wonderful to know that we met your expectations.

We’re delighted that you plan to return to us when it’s time to remortgage, and we look forward to assisting you again in the future. If you need anything in the meantime, don’t hesitate to reach out.

Thank you for choosing We Are Mortgages, and congratulations on your new home!

Rated 5 out of 5 stars

Swift reply

Swift reply, professional advice for my remortgage.Recommanded to use.

June 28, 2024
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Thank you for your review! We’re pleased to hear that you received swift replies and professional advice for your remortgage. Your recommendation means a lot to us, and we’re glad that you had a positive experience with our service.

If you ever need further assistance or have any questions in the future, we’re here to help.

Thank you for choosing We Are Mortgages!

Rated 5 out of 5 stars

Excellent service

Excellent service. Zoe is highly professional. I would thoroughly recommend We Are Mortgages. Thorough and sincere.

June 24, 2024
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Thank you for your excellent review! We’re thrilled to hear that you received such high-quality service from Zoe and the team at We Are Mortgages. Being thorough and sincere in our approach is very important to us, and it’s wonderful to know that you felt well taken care of.

Your recommendation is greatly appreciated, and if you ever need assistance in the future, we’re here to help.

Thank you for choosing We Are Mortgages!

Rated 5 out of 5 stars

100 percent recommended we are…

100 percent recommended we are mortgages. We have used them before and we will not change mortgage brokers now.

Very proffesioal and lovely people cannot fault them atall.

Ian and vickie went over and beyond to get our completion over the line with a few complications on the way due to a restriction on our land registry they were day in day out ringing our solicitors and chasing them to have it pushed forward before our current mortgage run out.

I woudl I highly recommend this company to anyone to looking a new and remortgage. You are in good hands and know you are getting a a good service.

We will be back for our remortgage in the future 👍🏻

June 21, 2024
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Thank you so much for your incredible review! We’re truly honoured by your kind words and your continued trust in We Are Mortgages. It’s fantastic to hear that Ian and Vickie were able to go above and beyond to ensure your completion went smoothly, despite the challenges with the land registry. Their dedication to making sure everything was resolved before your current mortgage expired is a testament to our commitment to our clients.

We’re delighted to know that you wouldn’t consider changing mortgage brokers and that you feel you’re in good hands with us. Your high recommendation means the world to us, and we look forward to assisting you with your remortgage in the future.

Thank you again for choosing We Are Mortgages!

Rated 5 out of 5 stars

Another great experience and smooth…

Another great experience and smooth transition helping us remortgage, Ian and the whole team was very efficient and kept us updated at all points of the process, will look forward to dealing with them again at the next remortgage.

June 3, 2024
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Thank you for sharing your positive experience! We’re so pleased to hear that your remortgage process went smoothly and that Ian and the team provided efficient service while keeping you informed every step of the way. It’s always our goal to make the process as seamless as possible for our clients.

We truly appreciate your continued trust in us and look forward to assisting you again when it’s time for your next remortgage. If you need anything in the meantime, we’re always here to help.

Thank you for choosing We Are Mortgages!

Rated 5 out of 5 stars

New Home

I have dealt with Zoe a couple of times now with a re-mortgages and house move. She is always very helpful and always on the ball, we can't fault her service.

Once the mortgage offer is received, Vickie deals with the rest until the end she is always supportive and helpful.

Both are a pleasure to work with and make it a stress free process.

Thank you
Matt

May 10, 2024
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Thank you for your fantastic review! We’re thrilled to hear that Zoe and Vickie have provided you with such helpful and attentive service during your remortgage and house move. It’s great to know that Zoe has been on the ball and that Vickie has offered the support you needed right through to the end.

Making the process stress-free for our clients is one of our top priorities, so it’s wonderful to hear that your experience with us has been so positive. It’s always a pleasure to work with you, and we’re grateful for your continued trust in We Are Mortgages.

Thank you again for your kind words, and we look forward to assisting you with any future needs!

Rated 5 out of 5 stars

From start to end the process was made…

From start to end the process was made so much easier. The support we received from Ian was excellent, no issue was ever too much for him to handle or help with. We still to this day feel without the professionalism and cooperation given we would not be in our dream family home. Every hurdle faced was made smoother and with the best result, but most importantly with honesty. We trust We are Mortgages so much and we will return when we need to. Thank you!

March 28, 2024
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Thank you for sharing your wonderful experience with us! We’re delighted to hear that Ian was able to make the process of securing your dream family home as smooth as possible. It’s incredibly rewarding to know that his professionalism, cooperation, and dedication played a key role in helping you overcome any hurdles along the way.

Honesty and trust are cornerstones of our service, so it means a lot to us that you feel confident in choosing We Are Mortgages. We’re honoured to have been a part of your home-buying journey, and we’ll be here for you whenever you need us in the future.

Thank you again for your kind words and for placing your trust in us!

Rated 5 out of 5 stars

Don’t bother with going anywhere else, Ian is the best going.

From the get-go, Ian was absolutely phenomenal. Having been disappointed with a previous company, I was unsure of my chances of getting the remortgage I needed. Until a friend recommended this company. Ian was mind blowing. The care and diligence with which he worked to get me what I needed was incredible. I cannot recommend him enough. Utterly outstanding service from start to finish. He was so reassuring throughout. After our initial conversation to assess my requirements, I was immediately put at ease. It sounds ridiculous, but he genuinely gave me hope again.

February 7, 2024
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

What a lovely review Kate!!

Thank you so much - We loved working with you and can't wait to work with you again

Rated 5 out of 5 stars

Great

Really quick response and great help

February 28, 2024
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Thanks Tom! Been great working with you :)

Rated 5 out of 5 stars

I recommend We Are Mortgages strongly

I recommend We Are Mortgages strongly, Special Thanks to Ian Megee he followed very well until getting a good product. Thanks Lauren for sending the offer.

Thanks,
Chandra.

February 28, 2024
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Thank you for the review Chandra - we appreciate it hugely

Rated 5 out of 5 stars

Zoe was amazing

Zoe was amazing. Did everything we needed very fast with no fuss. Very friendly!
Thankyou very much

February 26, 2024
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Thank you so much for your review Jack - we appreciate it so much!

Rated 5 out of 5 stars

Five star service, fantastic

Lauren and Ian at We Are Mortgages were absolutely fantastic. I'm a first time buyer and the process was extremely smooth and everything has been explained to me in a way I can actually understand!

I chatted to Ian on the Saturday morning, my application was in a few hours later and I received my mortgage offer by the end of the week. Couldn't recommend more!

February 10, 2024
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Thank you so much for taking the time to write a review - we really appreciate it

Rated 5 out of 5 stars

Jack & his team have been SO helpful.

Jack & his team have been SO helpful.
He's worked so hard to help me get my mortgage sorted in a short space of time.
They've all been really great to keep my mind at ease during the whole process :)
thanks so much

February 26, 2024
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Thank you so much Ian - we really appreciate all your kind words!

From all the WAM team :)

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Kept me updated with progress and replied to all communication quickly. Also gave me option of suitable mortgages and helped find one that suited all my needs.

February 1, 2024
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Thank you so much for your review Karen - we really appreciate it :)

Rated 5 out of 5 stars

highly Recommended!

I have a great experience with We Are Mortgages. They are professional and efficient. Special thanks to Zoe and Lauren for their quick response and frequent update.

Wilson

February 15, 2024
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Hello Wilson

Thank you very much for your kind words - we have really enjoyed working with you :-).

We would love to work with you again in the future!

Love from
The team at We Are Mortgages

Rated 5 out of 5 stars

WAM bam thank you Ma’am

We’ve gone through three mortgages with WAM and they are always quality. Cannot fault them, they always deliver a great service!

February 15, 2024
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Hello Tom

We are so grateful to you for taking the time to leave us such a great review.

It makes us proud to know how happy you are, and it was our pleasure to work with you.

Love from
The team at We Are Mortgages

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look