We Are Mortgages Reviews 

On hand professional service with clear and consistent guidance throughout the process. As a first mortgage switch and the option to review, revise and re-apply, I was (and am) extremely grateful for the around the clock guidance and this deal has made a significant difference to my financial situation, my family and my life. I am so grateful to Ian and the team.

I am extremely grateful for Ian, I asked for help from six other mortgage brokers with no good results. I was kept informed throughout the whole process, all my calls and emails were answered promptly and he was able to get me a mortgage offer. I couldn’t have asked for more, mine and my family’s life has changed for the best all thanks to Ian,highly recommended!

We are mortgages are really well organised and they guarantee success.They are very professional as they look after you and keep you well informed. We will definitely use them again and recommend them to others especially the advisor Ian.

What can I say apart from it’s all down to Ian. Amazing person, knowledgable, personable and puts his clients at the centre of all he does. He goes over and above to ensure his clients are getting the best value. With Ian it’s not about the ‘quick sale’ but instead making sure everything he is offering is tailored to meet his clients needs. The first I have ever seen from an intermediary.

Couldn’t be happier to finally have him back on board! Thank you for everything.

Phenomenal service and extremely friendly people. We have used them multiple times and they are the best out there!

This is the 3rd time we have used WAM and as always Jack and his team went above and beyond for us when securing our mortgage, being incredibly knowledgeable and friendly throughout the process.
I will always recommend We Are Mortgages to anyone looking to sort their mortgage out.

Zoë has been absolutely amazing throughout our whole process. Without going into to much detail our mortgage wasn’t the easiest to place but Zoë made sure that she did everything in her power to make it move along as smoothly as we could have hoped for. She has kept us updated the whole time and chased the solicitors if there were any delays etc. I would not hesitate in recommending Zoë or anyone at we are mortgages they really do know there stuff and no matter your circumstances they will advise you every step of the way! Thank you so much for everything!

Very good service. Especially helpful were the regular updates and always being able to get hold of them.

Jack and his team were flawless from start to finish. In what is a scary time to renew our mortgage Jack made the process so simple and secured us a deal which was considerably better that we thought we would get and what other mortgage advisors had said we would get......also what an amazing team with everyone being so professional, knowledgeable and approachable.

Very happy with the experience. Ian and team helped us secure a competitive mortgage rate, assisted us throughout the process and went the extra mile to help us get a positive outcome.

Excellent experience! Zoe Jervis applied multiple times for the mortgage and got very good rate for me. Highly recommended.

Would 100% recommend we are mortgages. Our advisor helped us get a mortgage secured super quickly and easily. They kept us informed and updated throughout the whole process, chasing solicitors and estate agents along the way. Didn’t expect this service, they went above and beyond, always on the end of the phone when you need them.

What an amazing experience from start to finish. Ian answered all my questions. I would definitely be recommending this company and look forward to using you again in the future.

Absolutely incredible service from start to finish.
I can now say, that doing the application to buy my first home is a very hard process but it was made so easy with the help of Ian and Sorcha of We Are Mortgages.
Sitting down to do my application with Ian, made me feel at ease and was very quick to help me with any of my concerns.
Sorcha kept in regular contact with me and was more than happy to always answer the phone with any burning questions I had.
I can’t thank these guys enough and hope to continue working with them in the future :)

Do you want inadequate service, a lack of experience, unresponsive mortgage brokers, late replies, no action, NO APOLOGY, and LOTS of hard credit searches??? Then We Are Mortgages are GREAT! If not, AVOID We Are Mortgages!

My recent experience with We Are Mortgages has been incredibly disappointing and frustrating, and not only have I been left financially worse off, but my credit file has been negatively impacted with excessive hard searches and my score has now dropped. I now need to re-evaluate the situation.

I feel compelled to share my experience to caution others and AVOID We Are Mortgages as they have been reluctant to offer any further support or remedy to improve my situation since paying the £500 admin fee.

I engaged with We Are Mortgages to apply for a mortgage on my first property, however, my experience has been far from satisfactory. Here are some key issues I have encountered:
* 18 HARD searches in total (15 from ONE lender, an additional 40+ OTHER credit searches
* Submitted a mortgage application with inaccurate information
* Unresponsive to emails and phone calls, repeatedly apologising for “back to back with meetings all day”, only calling after 5pm and no update for days
* No remediation, acknowledgement of issues or apology

Despite raising these concerns with Management (Jack, Founder), I did not receive any immediate remediation or acknowledgement of the issues. Instead, I am currently in an ongoing complaint to resolve these matters months after they have occurred.

And better yet… I am still in a worse position both from a financial and a credit file perspective.

My credit file has received hard credit searches for THREE calendar months, with an additional hard search over a month after an unsuccessful application with inaccurate information.

This service is unacceptable and paying the admin fees is unwarranted. I have received better support and service from other mortgage brokers that do not charge a fee. You simply cannot justify paying the admin fee when your service is substandard. Especially, since the mortgage broker is asking the client what the next steps are and which lender we could use, this is worrying as they they should possess the “experience” to support and find a potential solution.

I urge We Are Mortgages to take a moment to really reflect and review their customer service and processes, you do not possess the experience you claim if a customer is left negatively impacted after using your service months later. It’s also quite surprising that We Are Mortgages are quick to judge other mortgage brokers and solicitors for their customer service, yet their service has been by far the worse I have experienced.

Wonderful company. Help me massively with getting a mortgage. Always on hand if I needed help and happy to answer any information I didn't understand. They went above and beyond. I highly recommend this mortgage broker to anyone that is looking in the Colchester area

Alex and Harry

Everyone at the company were very helpful, and did everything possible to make sure my new mortgage was delivered on time. I would definitely use them again.

I don’t normally write reviews but using We Are Mortgages for our purchase process has been the best decision we have made. The care given by Sorcha and Jack has been absolutely outstanding. We are so grateful for all the support, guidance, and resources from Sorcha and Jack. Sorcha has been on the case with our solicitors and sellers' estate agents basically every day and regularly giving us updates about progress! (Thank you so much!). The professionalism and knowledge from We Are Mortgages are fantastic and we will 110% be coming back for our advisor needs in the future.

Jack and Sorcha have been so helpful!
As a first time buyer, I have no idea what I’m doing but they’ve both kept me updated and talked me through each step to make sure I understand everything. Even when there were no updates, they would still check in to see if I had any questions. Brilliant customer service. Would highly recommend.

Great support from Sorcha and Ian. Very helpful and professional approach. Thank you